To leave a review you need to be logged in
At Luggage Forward, we’re proud to offer our Double Money Back Guarantee, ensuring your luggage arrives on time. If your bags do not arrive by the end of the scheduled delivery date, we’ll pay you double your shipping costs.
Please note that this guarantee excludes delays caused by factors beyond our control, such as Customs delays, weather conditions, natural disasters, mechanical failures, or shipments containing prohibited items. For further details, please view our Terms of Service at https://www.luggageforward.com/legal/terms-of-service/.
Reviews 870
Leah Erickson
Dec 20,2024Quality service from beginning to end. There is nothing more to add.
Janet
Dec 20,2024Cannot live without it now and plan on it for our January trip.
richard parker
Dec 19,2024Very simple process, made traveling so much better!. We fully intend on using this servi e again . Make sure you have sturdy bags, we had one that got dented pretty good, but popped out.
John
Dec 18,2024Luggage picked up on time and was waiting for us in ship.
Jon
Dec 18,2024Everything as advertised. Second time using Luggage Forward. Highly recommend.
Ronald
Dec 18,2024All arrived perfectly
John
Dec 18,2024Everything happened just as it was supposed to be. The challenge was that even with a list of what I packed, I couldn’t recall small things that I tucked into the suitcase at the last minute. It was great to be free of the big pieces of luggage.
Julius
Dec 18,2024Excellent service. Performed exactly as promised
Suzanne
Dec 17,2024Picked up right on schedule as planned and delivered on time for sailing departure. I ony wish that I could have done a return journey,
D. Hawkins
Dec 17,2024Bag arrived early. Thanks!
Malcolm
Dec 17,2024Great service even delivered our bags home early. It saves us so much effort and stress to have our luggage delivered to the ship from our home.
Daniel
Dec 17,2024Worked like clockwork. Labels delivered, pick up right on schedule and delivered early! Used them multiple times and this is a consistent pattern. Highly recommend.
Richard
Dec 17,2024Prompt efficient service
Louisa
Dec 16,2024I was very pleased with the service I received from Luggage Forward. The luggage was picked up in the time frame promised and arrived at its destination as promised. The luggage was not damaged. The instructions for labeling were clear. I have used Luggage Forward before and will use it again. Its nice not to have to carry suitcases through the airport!
Customer: R.C. Overturf
Dec 16,2024Delivery was good---right on time. BUT---one suitcase arrived badly soiled and with some of the exterior lining torn loose. I do believe Luggage Forward has a responsibility to see that their carriers protect our luggage.
Michael
Dec 15,2024Exceptional experience now a committed user of the service
Ron Lewis
Dec 15,2024They were on time and we received our luggage when they said it would. Excellent service.
customer
Dec 15,2024Excellent pickup service and contact information as well as updates. Incomplete information on the label as cabin number missing. Luggage was filthy when delivered. Should offer luggage covers as an option.
Marilyn
Dec 15,2024Great experience! The luggage arrived as planned. No problems.
Ken H
Dec 21,2024Seems quite overpriced but everything went smoothly.