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We are an established independent retailer of superb quality BIG fun products. We believe we supply one of the biggest and best ranges of large toys available in the UK today. We hope you will enjoy exploring our product range.
Please feel free to phone us on 01342 833 464 during office hours, for some good honest friendly advice. Also have a look at our fantastic reviews that we strive hard to achieve.
Reviews 784
Nicola
Dec 29,2011We ordered the BCE 4 in 1 games table for our son for christmas. Service was proffessional, efficient and the table arrived promptly - I would recommend!
Christophe Martin
Dec 28,2011In November I ordered a pool table and a few accessories that were supposed to be in stock. In fact nothing was in stock. A week later one cue was delivered. Two days later the table was delivered before I started receiving messages that the table was out of stock. Then I received a message that the table was going to be delivered the next day so I contacted Madfun to stop the delivery of a second table! I was then told that the set of balls I had ordered would be delivered within 2-3 days. They were never delivered and on Dec 23 (!!!) I got a message that they would be out of stock until the end of January! What a shambles! I would never buy from this company again!
Claire Headlam
Dec 28,2011Steve at Madfun couldn't have been more helpful advising which climbing frame would suit our children (boy,7 and girl,5) now and also allow for growing room. The delivery arrived on time, and when we realised that one part had not made it off the van, a replacement was sent with no fuss - this was the week before Christmas when most companies were unable to commit to pre-Christmas delivery!! Graeme who built the frame was a complete star, and agreed to work Christmas Eve as Santa's elf to preserve the surprise. Brilliant service all round, and the monkey bars and tower are fantastic.
Sandra Yates
Dec 28,2011Received within a couple of days, left with a neighbour. The box had a hole in but luckily the table wasn't damaged. Easy to assemble and very sturdy. Just as well with two excited children running round it making up their own game of potting all your colours first!! Just the right size for age 6+ and 40+ children. Would recommend the table and the company. Excellent value for money.
Geoffrey Brown
Dec 27,2011Madfun staff were excellent and our 10ft trampoline met all its expectations and more and we would certainly use the company again. Thank you all again Geoffrey Brown, Banbridge, Northern Ireland.
Anne Fleming
Dec 26,2011Excellent service, very prompt delivery with helpful delivery driver, he contacted us which allowed us to be there to receive goods, without having to wait in. Madfun staff also very helpful, best price around for the table, Madfun pre xmas price even bet the boxing day sale prices. Boys love their table easy to built and seems to be good quality. Overall 5 star service. Thanks.
Tracy
Dec 24,2011I ordered a 6 ft pool table. Realised a day later it would be sensible to go for a smaller one. E-mailed Madfun, and received a call back, problem sorted, finances refunded, and the pool table arrived a couple of days later. Left in secure place as requested when I wasn't in, too. If only all online retailers were so hot on customer service. Well done guys.
derek
Dec 23,2011Goods arrived as advertised although took 7 days. Luisa was helpful in response to my anguished calls.
Rob Singleton
Dec 23,2011Having not been able to get hold of the very same 6' BCE snooker table from Argos which would have saved me over £100 i ordered one from madfun. Madfun were very prompt and dealt with my order well however when the product was delivered (which was four days early, great, lucky i was home) The delivery man ask for a hand as he was on his own. Well the back off his van looked like he had been rally driving, boxes thrown all over the place. I moaned to the driver about the the condition of the box and had i quick look at the snooker table through the damaged part of the box and all looked ok. Delivery driver said any issues to be reported to Madfun in 48 hours. I was on the phone to Madfun in 10 minutes ! The table looked like it had been dropped as the corner near the pocket had a crack through it. I was told to e-mail Madfun with the problem and after explaining the issue and having to send photos of damage i was told they would sort it out. Had a phone call from BCE themselve and they said they would pick up and drop off a new table in a weeks time. (this would be the wednesday before christmas) . Snooker table deliverded on time and box in good condition all must be ok,, Not.. as this is a present for my kids i decided to assemble it. Mmmmm not very good qualiity. M.D.F covered with a wood look sticky back plastic. On assembly i found no 2" wood screws with no time to moan and get some sent i purchased some from a hardware store. A few scratches that are visable and a snapped frame under the table that is not visable. This is a structural part to the table! So all in all Madfun i can't moan at. B.C.E Folding snooker table poor quality and parts missing. Wouidn't recommend Delivery company on time and polite but this table weighs 57kg so you will have to help driver carry it. (not to sure about their driving abilities)
Vicky
Dec 23,2011Ordered from Madfun - considerably cheaper than anywhere else. Arrived ahead of time, perfect packaging and a great gift. The only thing I would say is that i didn't get email notification of delivery date as promised, but that didn't matter!!
Peter
Dec 23,2011Great value and service. Received the air hockey table very quickly and safely. Thanks to all at Madfun.
Lorna Watkins
Dec 23,2011Item received within a few days, well packaged. Excellent service & great communication. Keep it up :)
Larry Noble
Nov 25,2011I ordered a Dino ZF Classic go kart as it was the best price available. Since I hadn't dealt with the company before, I was a little apprehensive. My credit card wasn't being accepted on line so I phoned their office where they couldn't have been more helpful and completed the transaction manually. Unbelievably, the go cart arrived the next day. The best service I've ever experienced.
Arthur Streatfield
Nov 01,2011I had to buy a new net for my Ovalpod. It arrived on time, but when I took it out of the pack the anchorages at the foot of the net looked different. Before going any further I phoned to check I had the correct item. I had, but the anchorages had changed, as had the way of fixing (essentially the net was woven onto the base with strong cords). I expressed uncertainty as to whether the number of cords provided would be sufficient for the trampoline and the individual I spoke to immediately arranged for an extra pack to be sent off - by first class post - just to be sure. As it happened I did need one extra - possibly because of the way I knotted and wove the ties. The net seems much stronger than the one I replaced. I and my Grandchildren are very happy with it.
Coz MacKenzie
Sep 29,2011Clear easy website, best price on-line, free item with order,friendly efficient staff on phone. Ordered a jumpking trampoline for my daughter's birthday. Delivery took 5 days which was fine, i live in the beautiful West Highlands of Scotland which means orders take longer and always incur costs, so that's the norm. Madfun job done!x
KH
Sep 24,2011I ordered a Jumpking replacement net on a Thursday afternoon and by Friday lunchtime it was on the trampoline! Helpful staff and super speedy turnaround. Thanks!
Richard Goman
Sep 21,2011I ordered the Hallmark - Tulip Tower Playhouse with Slide, and within 7 days I had received the playhouse, ready to put up. Excellent service when ordering the playhouse and excellent service when delivering the playhouse. My 2 year daughter is very happy, with a constant smile on her face.
Lydia Hewitt
Sep 15,2011I recently purchased a 15x10ft Oval Trampoline for my kids - the best money I've ever spent on them. It really is a brilliant trampoline and the service I received from Madfun was second to none, I ordered it at 10am on a tuesday and it was delivered by mid-day the next - I could not ask for more.
Helen de Belle
Jul 29,2011Ordered a slide and playhouse on 12th June (sun pm) Slide arrived on Tues 14th -fantastic: hence the single star. Initial reasurring phonecalls to confirm order etc, again the following week to inform me the playhouse was now with the carrier and I would receive a delivery date shortly. Unfortunately this was not the case, many phone calls later feeling very let down, money was debited from our account immediately. Promises to return my calls without success-no real apology. Phoned shires myself (manufacturers) who seem to have a major delivery issue who refused to issue a delivery date but at least offered an apology. We feel let down and disappointed not only by the lack of service but at the response or (lack of) from satff at madfun. Mr Madkins could you warrant this with a reply (individual not copied and pasted!) maybe you should reconsider business with shires or step in and sort out the inevitable back log of deliveries that must be accumilating) Mrs de Belle
Ravenshill, Racecourse Road, RH7 6PP, Dormansland, GB
http://madfun.co.uk
chris squire
Dec 29,2011immediately after purchasing online, i received an email giving me a rough timescale for delivery. I replied to ask for more detail and had really great prompt replies to all my questions. They used citylink to deliver and they were great too.