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Reviews 876
Sharon Essler
Mar 07,2025Love the product. The only reason for the 4 rating was the shipping packaging was horrible. They put two boxes on each end but they separated during shipping. The umbrella was totally exposed. I was glad it was damaged.
Missi Smith
Mar 06,2025Great product, easy ordering and fast delivery. Thank you!
Mr Ronald Foss
Mar 06,2025Second purchase, so longevity was important.
Andrew B.
Mar 06,2025Midtown Umbrella’s customer service is top notch, namely Nate. He was extremely responsive, friendly and helped resolve our question in no time. The quality of the umbrella’s seem great as well.
Patricia Boyd
Mar 05,2025Ordered two umbrellas in 2023 loved them. Again ordered 2 more just now. Great fast delivery and the product is great. Really happy.
Mark Lane
Mar 05,2025The thread pattern is larger than the original and they do not screw in properly
Anna M.
Mar 04,2025Always accommodating not to mention the best quality in products. Customer Service is second to none. I’ve bought numerous items; Thank you Midtown Umbrellas. 🙏♥️
Hans Ottinger
Mar 03,2025Your delivery was on time and efficient. We are happy that you are a Canadien Company based in Canada
Glenn Brown
Mar 01,2025Beautiful canopy
Ron Andrews
Feb 28,2025I received the most prompt and efficient customer care I have ever experienced from a gentleman named Nate at Midtown Umbrellas. This company has to be the best top rated company for product and for customer care ever!
Mary
Feb 28,2025WE got the wrong base for our umbrella. It was replaced with the right one without us having to return the wrong one. I'm thinking of ordering another umbrella to fit the base I didn't have to return. Excellent customer service.
Alejandro Sastre
Feb 26,2025Sales agent lies twice.
Ken Amid
Feb 25,2025Fedex delays. The product seemed to meet all expectations
Tandy Pham
Feb 25,2025Great customer service
Debbie McCann
Feb 25,2025Great Umbrella and very easy to set up. I am going to buy another for my pool area.
Lisa Dideriksen
Feb 21,2025Fast shipment and excellent quality of umbrella. Easy to set up and not extremely heavy.
Robert Hughes
Feb 21,2025Excellent understanding of my situation. Great support
Hannah K.
Feb 21,2025Really appreciated the help choosing an umbrella for my needs. Customer service was knowledgeable and helpful, and they even price-matched for me, when I found what I wanted for a lower cost elsewhere. Delivery was fast, and the umbrella is exactly what I hoped.
Robert Hunter
Feb 20,2025The umbrella is very nice and works well. The instructions for use are equally terrible and need to be completely redone. You should be ashamed.
KAS
Mar 08,2025Great customer service !!!!