Militaryops
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Reviews 483
Customer
Oct 25,2022First I received email confirming my order, next email says that my order been shipped, third email says that my item is out of stock and it will be refunded. Than I receive email with status change to Refunded, Two weeks later I am still waiting for my money, seller stop responding to my emails. Case reported to Action Fraud, and to my bank. I have only hope that others will check reviews before any transaction with that scammer, and that this website will be closed.
Will
Oct 22,2022Ordered item on 5th October, Email confirmation of dispatch on 6th, it's now 21st October, phone number on website says dialled incorrect number!! Sent two Emails & still not reply.
Nasser
Oct 22,2022I have ordered 55 T-shirts Helikon-Tex Tactical Coyote. They sent me 49 only (6 missing) of different colors and fake Helikon-Tex brand. They didn't send tracking number and their landline phone was out of service. After having this bad experience I do not recommend anyone ordering from this company.
Alla Kurova
Oct 21,2022Lovely item for Hunters, high quality and fast delivery. Thank you!
Philip Newton
Oct 19,2022Fantastic service, fantastic product, recommended seller
Mark Morriss
Oct 14,2022Good kit great prices fast dispatch will deal with them again soon.
Flora Shadbolt
Oct 14,2022SCAMMERS- I made an order and never received it! Phone number is fake and have completely ignored my emails when I’ve enquired on my order! They’ve got £70 of mine and I have nothing to show for it! Will be reporting to trading standards and suggest others in a similar position do the same so this doesn’t keep happening to people. I’ve requested a refund and again been completely ignored.
Mr Richard Scott
Oct 14,2022DO NOT BUY ANYTHING FROM THIS COMPANY! Unfortunately, like me, you're probably reading this review after experiencing first hand how bad they are. Ordered 3 items that never arrived. What did eventually arrive was a cheap item with someone else's invoice details inside. The Company do not respond to any emails and the phone number is out of service so its impossible to contact them. They do read the emails - they just choose not to respond! Had to go through my bank to get the money back which i did eventually but took about 6 weeks.
malcolm wilson
Oct 12,2022Placed the order, delivered within 48 hours. However I ordered two belts, one black navy seals and a khaki us army. I received two navy seals buckles.
Simon Fryer
Oct 11,2022It stated 3xl but my xl was larger
Mark Law
Oct 11,2022Perhaps you should supply the goods paid for before asking for a service review!
jemmaaaaa
Oct 09,2022I haven’t received my order and I ordered a week ago with next day delivery!
Jasper
Oct 08,2022Well, only half of my order was delivered, and I've had no reply to the email I sent asking about where the other half is. So no, I don't think these guys are any good at all.
Bob Skidmore
Oct 05,2022I wish I had investigated this company before I paid my money. I ordered a Helikon fleece for £56. After a day had passed I asked if it had been dispatched and if so who were the couriers and what was the tracking number. I eventually got a reply stating it had been dispatched but no other info. A day later I got another email saying they’d had technical issues with their website and the item had now been dispatched. Once again I asked for courier and tracking info which they have ignored. The telephone number provided on the website is not working. This is terrible customer service and I could not recommend them. Part with your money at your peril.
George Fryer
Oct 05,2022I ordered a pair of German Para Boots, with slight wear. I paid for 24 hr. delivery. The boots were as described and excellent quality. Delivery was on time. MilitaryUk kept me informed of developments by email. In all a positive experience.
Dodge
Oct 04,2022Terrible service. Firstly I couldn't purchase due to an error on their website. It took them two weeks to respond to my email. When they sorted the website issue I managed to purchase but they did not send the coat that I had actually ordered. I tried to phone but thier line is not active so i emailed them once more but all I got back was "Here's our return address", not even an apology for the mistake. I replied but I'm still awaiting a reply.
Robert Skidmore
Oct 03,2022This could easily have been 5 stars if communication with the customer was better. I ordered a Helikon Patriot fleece from Military Ops last week but did not get a dispatched notice until after I had emailed them and asked if it had in fact been sent. I also asked for courier and tracking details but this information was not given. I repeated my request a day or so later but again got no reply. Having read all the reviews here I feared the worse and sent an email demanding a refund within 10 days or I would pursue legal avenues to recover my money. This afternoon (5 days after placing my order) I received my fleece. It was obviously new with labels in tact and no faults. The return label on the parcel was Military Kit not Military Ops but to say I was pleased is an understatement. So, poor communications but in the end a satisfactory result hence 4 stars. I am in no way connected to the company other than as a (now)satisfied customer.
Marty L
Oct 03,2022mixed feelings zbout this company, their phone number is not in service,they answered one email which never contained the information I was seeking.i had basically given up I ordered on 26 September they arrived today 3 October .no tracking information no replys to emails and I've no idea how they arrived I'd gone to appointment and when I came back they were sitting there in entrance to building really pleased with boots . I ordered meindl boots 'super grade' and they are like new,I would love to use this company again but their lack of customer support and fact theres no phone number would put me off ordering again which is a shame as I'm all for supporting uk based companies.
Mr Al
Oct 01,2022I have had the polar opposite experience to most of these reviews. Everything was as described, received within 48 hours. Well packaged. I'm literally delighted with the quality, and was much cheaper than other sites for the Helikon tactical fleece.
Duncan Baker
Oct 25,2022Impressive website. But try telephoning them, that will tell you everything you need to know. Google their address. This company is a scam, they will take your money and no product will turn up. You cannot contact them in any way. Emails are ignored. I attempted to order a fleece, this is easy, the website works well. BUT - I didn't research them enough before ordering. No product was delivered, then I attempted to contact them and only then did I dig a little deeper and found that they are dodgy (at best). DEAL WITH THEM AT YOUR PERIL! **UPDATE**. Miraculously, I got a reply to my email asking where my goods were, asking for an order number. Then - silence - until I half put through an order on the site, I received an email from them asking if I wanted to complete my order - so I replied asking where my order was. Then - a month after placing the original order - I received an email stating that my order status had changed to "refunded" - and we received a refund of the money paid. What an absolute joke. Deal with these people at your own risk!