Very satisfied with company, was missing a libertad on my order called to question missing libertad and was taken care very professionally. Thankyou for excellent product and excellent customer service
My orders always get shipped very quickly and the products are exactly what was stated and usually even better than expected!
Lowest premiums, quick delivery, and outstanding outstanding customer support. Overall a very satisfying experience ordering from MM.
This was my 1st order of random silver rounds,other then some were a bit tarnished, they were all in excellent condition. As soon as I save some $$$ I will be making another order. Thanks for great,honest and fast service...
Timely delivery, product quality is the best.
I like this company. But the last person that I talked to on the phone was pretty brusque and I almost didn't order from them. However, I did want the special they were having so I did order from them. My son (the order was his Christmas present) and I were both pleased with the coins.
I purchased from monument metals about 5 different times, two off them I was totally satisfied. The coins were in good condition and were packed and shipped with the most care. Another time I received my order and I wasn’t satisfied because the coin had many marks and were not presentable and should had been better for a BU coin, so I called them and they were very polite and took care of the problem by exchanging my order for a better condition coins. These coins were Mexican Silver Libertad from 1982-1985 and are not totally perfect but monument metals went out of their way to sent me others that were more acceptable to my taste and the problem was corrected. This shows that they care for their customers and for their reputation!!
Great company, recommended.
Great service and fast shipping. I'll be buying from them again.
Prompt shipping, resolve issues in a timely manner. I wish their inventory was a bit larger, but overall, fantastic experience.
Nice selection of 90% silver coins, plus fast shipping.
I’m a repeat shopper of Monument. Good pricing on special items. Easy to work with. No complaints at all!
Excellent value! Quick shipping an easy process for check out
have bought multiple fractional coins all in great shape and timely shipping!
Outstanding order. All items came in great condition as described! Thank you.
Quick turnaround
I've been a customer since 2017, and have made many purchases. I have been satisfied with every one, and their customer service has been very responsive. Monument is the first place I check, because of the quality of their products, and their commitment to customer satisfaction. I recommend them highly, without reservation.
Product was as described and delivered promptly even though it was the holidays
Excellent Prices. Extremely Honest. No Pressure To Purchase or Liquidate. Just Honesty.
Matthew
Jan 06,2020I've been making some recent purchases with Monument Metals and overall I'm satisfied with their service. I did just buy another order of 90% Constitutional Silver and was not 100% satisfied with the quality based on price compared to say APMEX or SD Bullion, however I'm well aware quality is also based on availability and current inventory but Monument is relatively close to my location and I've made other purchases in the recent past that have been perfect i.e. other 90% Silver purchases as well as a Royal Mint 10oz Britanian Bar, which I was ecstatic to add to my silver stack. I will continue to buy from Monument in the future and they are relatively priced competitive to SD, APMEX and other National Bullion dealers. Their shipping is always fast and emails are prompt. -Matthew