Moving Up Garage Door Company

Hosted by David Simmons

4.5 (895 Reviews)

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Reviews 895

4.5

Out of 5.0

Dianne

Sep 04,2020

I am Happy with New garage door opener. It was easy to install.

Christopher

Sep 03,2020

Item was delivered very quickly. The product could be made easier to install with pre-drilled holes. Nails color matched the color of the material but color came off after pounding the nails with a hammer.

Keith Tollefson

Aug 27,2020

Purchased door stops on Saturday, 8/22/2020 and paid for expedited shipping. Got confirmation first thing Monday morning, 8/24/2020 that item had shipped. Then looked up confirmation number from UPS and showed shipping label had been canceled. Got another email same day, 8/24/2020 with new shipping label with same expected date which was great. Tracked shipment on 8/26 because it didn’t show up and it said the shipper has requested the item be returned to the sender. I called and called and the phone just rang and rang. Sent email - no response. Called at opening on 8/27/2020 to find out. The guy told me that they weren’t sure the items were the correct ones so they recalled them from ups to make sure. I just canceled the order at that point. He put the phone down and was talking to someone else in the office - he said “what a p(r)ik - he just canceled the order”. I stayed on the line and heard them talking to each other. I called back to let them know how unprofessional that was and he said he didn’t say that. He then told me another story that they ran out of the black door stops and that why my order wasn’t on the way. Just so confusing. What’s the real story?! DO NOT BUY THEM FROM THEM! Unless you want to waste your money and be called names when you follow up.

Bob M. - Ohio

Aug 11,2020

Ordered new torsion springs on-line Thursday 8/6/20. Their representative (Larry) was very helpful and professional in insuring the accuracy of my order and confirmed delivery date Springs arrived via UPS first thing Monday morning 8/10/20. Install was simple. Would definitely order from them again. Thanks Moving Up! Regards..... Bob M

Joel Anderson

Aug 07,2020

Got my roll-up door seal fairly quick. It fit perfect and after 10 minutes the door was great again. Too bad shipping was same price as the seal...

C. R. Swint

Aug 04,2020

Aug 04, 2020 AVOID THIS COMPANY: Placed an online order on JuLy 23rd (Sunday) at 10:55A CDT. At 1:07p received email “Your Order has been Shipped” with USPS First Class mail “on 7/24/202” with tracking number. On Aug 4th product not received. Called Moving Up GDC at 877.379.4947 to check order. Male voice informed me they are waiting for manufacturer to apparently backfill the product! Upon which I say, but wait, you sent me email confirmation that order shipped on July 24th. What’s wrong with this picture? Apparently not a thing as his reply was it’s the software ...”that’s just the way it is”. This comment was made in all sincerity as he repeated back to me when I expressed indignation. Unbelievable! How do they stay in business with such incompetence. Order cancelled.

Marisa M.

Aug 03,2020

Great product! Looks beautiful on our mailbox. Shipping was fast. I’m pleased with my experience.

Mary Gibbens

Aug 03,2020

The part was shipped on the day I ordered it and I received it within just a few days. Their prices were the most reasonable of all that I could find. If I needed a part again I would definitely use them and I would recommend them.

Keith Mandeville

Aug 03,2020

I was in need of a replacement part (travel module) for my garage door opener and Moving Up Garage Door Company got it to me in record time. I appreciate it and if I ever need anymore opener parts, I’ll definitely order from them again. Thanks again.