We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Excellent quality along with excellent service!
I did bought Ella dining chairs, despite having delivered after a while with wrong colour legs, it’s been sorted and refunded. After months I decided to give a second chance as it came available again, and the whole experience was another level, Dan on customers services was so helpful confirming availability of everything, checking on order and was a fast delivery. The chairs are extra comfortable as well.
Great product and service
THE BEST!!!!
Love my new bench / seat . Great design and fabric .Delivery was on time and efficient. Thankyou
Excellent very pleased with the service and product
Easy to order product delivered within days and well packaged too. Great chair very pleased with purchase.
Excellent service throughout and great bedside tables - am delighted!!
I’ve used My Furniture before when purchasing a large illuminated mirror and they were excellent then so when I saw and fell in love with these Brewster bedsides, I had little doubt that both the quality of the items and the after sales/delivery would be exceptional again. The units came exactly on date and on time, fully assembled and are fabulous! They are the stand out pieces in one of our newly redecorated bedrooms and everyone has commented on them. Thank you MY Furniture for another great service.
Very happy really good quality and so comfortable
From the day we went into the showroom! Great service not pushy at all, delivery arrived within 2 weeks from the day we ordered! Delivery men very professional arrived on time and called 20 mins before arrival!
Repeat buyer and always impressed with the quality of the products. I absolutely love My Furniture. It's one of my favourite websites for home goods. The customer service I received from Chan was excellent. Thank you so much!
GREAT FOOT stool so classy
I had a small issue/delay with the courier company but My furniture rectified it, so all was good
No complain to customers service and delivery but quality of the Mirrored Radiator cover is poor. It started getting rusty after few months. I do not recommend it.
Excellent 20 star’s and more !!!!! Over joyed with my purchase good quality and will be purchasing from this company in future.
Thank you so much for my lovely lamp. Really chuffed with it. Looks great in our lounge. Great quality , just right.
I haven't received my furniture the courier is having difficulty to locate my address. Even though I gave instructions. Until now its coming back to depot. your choice of delivery service is not good . 16October 2024 finally the purchased items arrived after so much persuasion from me and the help from My Furniture team . It was a stressful experience and suggested to change the delivery service
Just don’t send damag item to customer
Ginny Sutcliffe
Oct 27,2024Purchased 2 Oriel bedside tables. Looked gorgeous, beautiful solid mango wood, but arrived and both were so appallingly assembled that the drawers didn't open or close properly, the mechanism scraped the drawers so they were full of wood shavings. Immediately sent them back and at least got a full refund promptly. But they should never have left the warehouse in the state they were in.