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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Reviews 878
Ir
Dec 15,2024The mirror came damaged
Karon West-Clarke
Dec 13,2024Speedy delivery and beautiful product.
Mrs Julie K Byrne
Dec 12,2024Excellent setvuce
HappyCustomer.
Dec 12,2024Excellent experience all through buying from Furniture UK. The gents were absolutely great in supporting us with delivery on the day.
Claire Sheerin
Dec 10,2024We had such high hopes when we saw the companies that my-furniture worked with on their website and we were excited to get our new table but we were badly let down and have concerns for others purchasing. When you read the reviews you do see a combative , defensive approach that is centred around what is best for the company and its profits and not the individual customer. They are gracious in positive feedback but borderline rude when it is not favorable. We ordered a beautiful marble dining table which, when opened by a specialist contractor on site at our house who was fitting our kitchen worktop , we discovered was broken all the way through. my-furniture quickly refused to replace as we hadn’t opened the parcel within 14 days. The contractor instantly recognised that a hugely heavy marble should not be delivered protected in polystyrene and cardboard. It requires more sturdy packaging like wood as the weight of such a large piece of marble will have various issues in transit if not handled appropriately. My-furnitures defense was they could not claim their courier company as it was after 14 days so they weren’t prepared to do anything. All financial responsibility is left with the individual customer and profits are at the forefront of any decision, not the customer. The item has clearly ever been used or even out of its packaging. Awful customer service and if you scroll enough you will see many siting similar issues.
Ravelle
Dec 10,2024Nice helpful staff. Competively priced and stylish furniture.
Chloe
Dec 09,2024We loved this table when it arrived however within a few days the base had cracked from top to bottom - a replacement base was sent with no issues however this base then also cracked within the first week, we were told this is a common problem. Wanting to get another new base we were told the company couldn’t help as we didn’t have the original HUGE boxes that it came in, also didn’t think to keep these given we didn’t expect a table of this value to crack. If you have the space to keep them then do otherwise they will decline a return if with admitting the product being faulty. Quick responses however absolutely no help at all just wanted to give £150 compensation when all we want is a table that isn’t cracked. Wouldn’t recommend this product as if in any sunlight at all the cracks appear
Abie Nicol
Dec 09,2024The delivery was quick and the man in charge of the delivery was very helpful and polite
Sobukola
Dec 09,2024I’m very happy with my furniture, I cannot fault the experience at all from order to delivery. The product is as described, looks great in my hallway and it was a perfect handover, delicately handled at delivery. I would buy from them again.
Sheryl Syme
Dec 07,2024Item I bought was stunning but delivery was almost as much as the item I bought, despite it saying free uk delivery I had to pay £130 delivery for scotland.
Rabab Hardiman
Dec 07,2024I bought lamp tables, the product was well made and looked pretty in my drawing room . So impressed by the speed of processing my purchase . I am a satisfied customer and will purchase again from this company. Thank you.
Thomas Campbell
Dec 07,2024Lovely chair. Excellent and speedy service, would recommend!
Mebz Uddin
Dec 07,2024Excellent service from the company and goods delivered within timeframe stipuated.
CC
Dec 07,2024beautiful radiator covers
A J Whitmore
Dec 07,2024Great product, well packaged, easy to assemble.
Francesca
Dec 06,2024My glass table exploded into thousands of pieces within 1 year due to no fault of my own. The company wouldn't refund and taunted me. Am now taking them to court. Do not buy, their products clearly do not meet British safety standards and they don't understand the law or consumer rights.
Roxie
Dec 04,2024I am delighted with our bedside tables, they look great and I can’t get over the quality of them! Delivery was very quick as well.
Sayed Sadat
Dec 03,2024Honest ,Great quality
Theresa
Dec 03,2024I have brought 2 of these chest drawers and a console table. They are really nice and look lovely.
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, GB
http://www.my-furniture.co.uk
Kanta Kumari-Pal
Dec 17,2024Excellent communication over phone with a named person regarding purchase. Delivery of order was prompt following notification of date and time. Driver also notified me 30 minutes in advance of delivery which enabled me to be prepared. Very happy with quality of purchase.