As one of the largest privately-owned direct mortgage lenders in the nation, New American Funding is dedicated to helping families and individuals improve their quality of life through homeownership. Headquartered in Orange County, California, NAF has quickly grown to become a leader in the home loan industry.
What an awesome company. That is made up of some amazing team members. Thanks John, jiuliana, and Ali for making our dream a reality.
Friendly team, all questions answered, and getting me the best rate possible
Everyone was great. Service was outstanding.
Luis Nieves does a great job in simplifying the process.
The overall attentiveness of the team made the experience easy and enjoyable.
Gino Olivo is the best i have every worked with and just funded two loans for me
Great communication from Augie, all questions answered. Went smooth and faster than expected, kept deadline on point on their end. He was able to break down explaining financial terms and processes. Very very easy to talk to. Some things were out of their control (funding times). Could have more followup calls imo :D
NAF were great Joe and Lisa went above and beyond I would recommend anyone seeking a mortgage go to them
Overall I still would rate NAF 5 stars. Our loan officer Patrick Kirk did an amazing job with quick, knowledgeable responses. regardless of the time of day, I could count on getting a quick response to make sure I knew what I needed to do and what those actions actually meant. Our closing agent Stephanie Minjares was a bit of a struggle. Her initial introduction noted she would be our primary contact while moving through the end game of our home buying experience. Simply put, she was a struggle to communicate with. she would send emails at odd hours, sometimes even as late as 11P.M. If I needed clarification on certain documents she'd send, she was not quick to respond, sometimes taking up to 2 days to email me back. This glaring gap in response time lead to me communicating with our loan officer, Mr. Kirk, to try and understand these documents. Mr. Kirk still responded in a prompt manner and made sure we understood the documents we needed to sign/present, as well as when we needed to take action. He really stepped up to make sure we were prepared for the purchase of our first house. In the end, closing was smooth, quick, and simple. I look forward to doing business with Mr. Kirk, and NAF in the future.
Shawn was absolutely wonderful to work with. He was patient, knowledgeable and proactive. He walked us through every step of the process and work with the team to ensure timeliness and efficiency all the way to being at closing to ensure all went well. I couldn't have had a better experience.
Our loan officer, Cassandra made herself constantly available to answer all of our questions and make this loan happen for us. She is kind, personable and professional. We can't say enough good things about Cassandra, this is the second time we've worked with her and will continue to return and recommend others to NAF.
Abiyah Turner made this first-time experience seamless. I had no idea what to do or expect, and Ms. Turner walked me through the entire process.
It was a great experience
Sean was the easiest person to work with on my loan. He did an incredible job.
Great rates and painless process! We will use NAF again!
Josh is very knowledgeable and reliable. From the very first contact with him on the phone, he affirmed that he was very familiar with the type of loan that our family was looking for. He indeed proved it. He worked so hard days and nights on our loan process and helped us secured it with the best rate. We had a great experience with Josh. We will recommend Josh to our friends and relatives.
We had a great experience with NAF. Thank you to Gina Lesch Wagner and David Kooner. Gina, our loan processor, our muscle through out the process. She dealt with the contractor, took charge in handling the lien on our property and made sure we have the proper paperwork on file. David, our loan consultant, our mortgage go-to. He was in constant communication with us, provides updates, and very informative. Both are very professional, knowledgeable and friendly. They make a great team. We are so thankful.
Great service. Definitely will use them again
The personal feel throughout the entire process made the experience pleasurable and less stressful. Buying a home can be exhausting, Don and Kimberly made things flow smoothly and without stress!!
Jim Fitzgerald
Oct 07,2024Bryan was clear and direct while also helping to explain our options prior to locking into a rate. He listened when we had questions and offered feedback when necessary. He was a pleasurer to deal with and we would highly recommend his services to anyone moving forward. Thank you, Jim & Lynne Fitzgerald