Norwall PowerSystems was established in 1997. Our company specializes in the Sale of Emergency Backup Power Generators and Associated Equipment.
We sell and support: Generac Power Systems, Briggs & Stratton, Kohler Power Systems, Cummins and Onan RV, Kubota, Esco, IPI, Tiny Tach and Westinghouse. We have 1,000's of standby generators, portable generators, automatic transfer switches and replacement parts in stock in multiple warehouses throughout the US.
Our Sales Staff has over 55 years of combined experience in the electrical and power plant arenas. We attend factory sponsored update schools regularly and keep up with New Products. Our personnel are courteous and have been serving our customers for many years. We listen, take notes and provide information in a timely manner.
Haven't put it to the test yet. Did start it up and it runs great. I am very pleased thus far with Norwall. Looking forward to our 24kw Generac.
Dealing with Norwall Power Systems was extremely easy using their user friendly website. Their payment method, with the ability to use Paypal was also nice. The freight carrier that delivered my unit was very efficient and effective, and I have only praise for their service. My only complaint, and it's small, would be the time it took to have my generator shipped. All in all, however, I would not hesitate to use Norwall again for future purchases.
I purchased a 20kw generator online and joined the Norwall Power Systems online account on October 19th. I got an email that said they got my order then I never heard from them again. I even sent message through my account site and I never heard a word. I am not certain that they are a legit company at this point. They have not charged me for a generator which is nice but I still have no indication that this order will ever actually be made. I probably need to just cancel this order and find a more reputable vendor for my purchase. I was trying to be understanding and patient with the Covid issues but never hearing anything is beyond being patient.
Received my 2 maintenance kits, Perfect condition, great price and outstanding customer service
Easy to order, good ordering process and delivered on time.
Runs great but assembly instructions were terrible. I suggest you use boat fuel with no alcohol added. This killed my last one. It works fine in a pinch but long term storage it is bad due to water attraction. In addition use fuel shut off switch to let the carburetor pin "relax" when you are done running the engine. This will help with a longer life for the unit imo.
Arrived on time and in good shape.
Hard to review as I have not received the generator. Understand its back order but telling me the lead time is 1 - 20 weeks does not seem reasonable. Hopefully in stock soon and receive update its being shipped and move Rating to 5 stars
Very professional logistics, on time and when promised. Great products to head off the "next" storm of life. Got everything I needed under one roof without running around on the "a la carte" line shopping to put a system together to power up my house in hurricane season. Peace of mind.
I purchased an expensive generator with "free" shipping. When they found I was in a remote area and the shipping costs would be higher than normal, they wanted me to pay for it. Ended up cancelling the order and finding the same product for less with truly free shipping.
Overall service was good with purchasing our generator. However, had a problem with them getting our telephone number correct. Glad we were home when they delivered the generator because we never received our phone call 24 hours in advance; because, even with clarifying our phone number with them before they shipped it, they had it wrong.
Very professional and friendly.
Good price, delivered on time with no damages! Can't get any better than that.
The generator arrived and I couldn’t start it after 6 hours. I called and was told you have a warranty problem, contact Cummins. After 4 phone calls I was told we can’t look at your generator until mid February 15 our tech is on family leave. So I am dead in the water with a generator I can’t start. To date this has been most frustrating.
I ordered a generator from them and received confirmation that my order was being processed. That was about two months ago. I followed up with an inquiry as to the status of the order. There has been no response. This outfit is very uncommunicative. I will start to look elsewhere for a generator.
I was very pleased with Norwall Power Systems and also with the ABF shipping company that brought it to me. From the very start Norwall was in touch with me letting me know where my order was and when it would arrive. When it got to the El Dorado Ark office of ABF trucking co. I was notified and the next day a very friendly driver in an 18 wheeler came down the very small road that runs in front of my house and unloaded the generator onto my side by side for me. My son is a licensed electrician and he came today to unbox it and get it ready for me. He was very impressed with the generator. I bought it because I trust the Cummings and Onon names and I was not disappointed. It cranked right up and my son tested the voltage and it did exactly what it was supposed to do. He was very impressed. I have bought three 17Kw standby generators from Norwall Power systems over the past years and have always been satisfied with this company. We move around a lot so this time I decided to get the best portable I could find and I think I found it at Norwall. Thanks.
Hello webpage is great ,,, I Have not got my generac unit yet to review more at this time
Worth the Wait Even though we had to wait a couple months for our generator it arrived within the allotted time and in [perfect condition, not to mention the price was exceptional.
Got an e-mail that they had received our money & a statement from them that the order could not be canceled & that is the last I have heard from them. I have sent two e-mails for a ballpark date of delivery but no reply.
Wolfman
Feb 13,2021Great prices and received quick, what else could you ask for?