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Norwall PowerSystems was established in 1997. Our company specializes in the Sale of Emergency Backup Power Generators and Associated Equipment.
We sell and support: Generac Power Systems, Briggs & Stratton, Kohler Power Systems, Cummins and Onan RV, Kubota, Esco, IPI, Tiny Tach and Westinghouse. We have 1,000's of standby generators, portable generators, automatic transfer switches and replacement parts in stock in multiple warehouses throughout the US.
Our Sales Staff has over 55 years of combined experience in the electrical and power plant arenas. We attend factory sponsored update schools regularly and keep up with New Products. Our personnel are courteous and have been serving our customers for many years. We listen, take notes and provide information in a timely manner.
Reviews 764
Alphonse
Dec 29,2021Long delivery times, maybe Covid related, but we're only talking an air filter and oil filter.
Not Mark Twain
Dec 29,2021We were able to get a great generator from them that was not available anywhere else. It is on the way now and should be here any day. I can't wait to see it and get it installed.
Kevin
Dec 27,2021This is the second Cummins standby generator I have purchased from Norwall. My wife and enjoyed the piece of mind having the first generator, so after moving to another state and in the process of building another home, it was a no brainer to order another. Our first generator order went so smoothly that I went right to Norwall for this second order. Their website is easy to navigate, and ordering is easy. The COVID delays are not Norwalls fault but still frustrating. The only reason I gave them 3 instead of 5 stars, was that we were contacted days after placing our order and informed that they considered our shipping address as rural and if we wanted to continue with our order we would be charged another $200. I went ahead with the order because we didn’t have the time to shop more. I just think there should have been some loyalty considerations on their part, and maybe waved or halved the fee.
Mary Ellen Thompson
Dec 26,2021I'm a new customer of Norwall Power systems and I heard about them on their web sight. I feel they are very good at letting you know about your product I'm very excited to receive this product as soon as I get it.
jdocpool
Dec 26,2021arrived as described, on time .waiting to install unit and can check out the equipment
Roger
Dec 24,2021Excellent service even at this time of year
number
Dec 23,2021Great experience. I use Norwall more than I use anyone for generators. And as a returning contractor, they always look out for me.
Jimmy
Dec 23,2021Great experience with the whole staff.
Terry
Dec 22,2021Still have not received product after 2 weeks and no communication from Norwall.
Carol
Dec 22,2021Came in record time great service.
STEVEN
Dec 21,2021Best Company I Have Ever Worked With..... Kept Me Informed With Delivery an Questions I Hade!!!!
Eddie Ortiz
Dec 20,2021The generator came without a scratch. Everything was there as advertised. Started right up and works great.
Vince
Dec 17,2021I called 12 days after placing the order to check on status and ensure the product would be shipped. I was rudely berated by an employee with the first name of McKayla. I have never in my 64 years been treated as aggressively and rudely as she did yesterday. She rudely told me to reread the original email and that it would answer my question. She never would give an assurance of product availability or even status. I asked if she was having a bad day or was normally so rude. She told me how rude she thought I was. I responded that I had parted with ~$6,000 to her company so I had some basis for being upset with her behavior and stonewalling. She would not back down. A rule I have is not to do business with jerks. She was a jerk. I cancelled my order.
Robert
Dec 17,2021Don’t order from here, you won’t get your parts
Alan
Dec 16,2021Always a pleasure dealing with Norwall associates. I would highly recommend. Excellent knowledge of the products they sell and five star customer service.
Leah
Dec 16,2021Excellent service and product. I was kept informed at all stages ordering, processing, leaving warehouse and delivery.
George
Dec 14,2021Everyone I spoke with was awesome. Very curtiois and helpful. I just wish everyone had the great customer service as you do.
Dan
Dec 14,2021Fast delivery and competitive pricing.
First Time Customer
Dec 14,2021Competitive pricing, free shipping and quick delivery!
2455 Kiowa Blvd North, STE 102, 86403, Lake Havasu City, AZ, US
https://www.norwall.com
Ralph
Dec 30,2021Good unit -- just what I need for service on retirement home. I had to build my system at my service entrance at my existing farm to prevent both main and generator breaker being on at the same time. This unit is prebuilt and listed.