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Reviews 631
customer
Oct 13,2021The training went smoothly and easy understanding, Alex was great and take his time to explain how to use Care Planer.
Gayle Marufu
Oct 12,2021had a session via zoom call and would like to thank Leanne for her patience in explaining in detail where I was feeling 'stuck'. Leanne was patient and would allow me to ask questions and to guide me step by step. Great job Leanne!
Mark Penfold
Oct 12,2021Invaluable for client and carer management, rostering and call monitoring made simple
customer
Oct 09,2021Joseph’s help was nothing short of excellent. His patient manner and helpful attitude is something that has often been lost in today’s world. He was a pleasure to deal with as a customer. I actually never write reviews such as this simply because largely I don’t have anything positive to offer. This time I made it my business to write this review. I called him 4 times in one day and received the same level of service each time and his communication was clear concise and above all friendly. I think Care Planner should be aware of such a helpful gentleman on their team. A unicorn in a sea of horses. Thank You Joseph from all at LHC Dublin. 5 star simply isn’t enough.
Lisa Dale
Oct 04,2021Think Adam is great, wish he worked for me! Nothing is too much trouble. Professional, polite and gets the job done. Anytime I have had an issues (usually user error) they have always been on hand and are happy to help. Adam has always responded quickly to any issues I've had, including fitting me in same day for training. The system is excellent. It is able to do lots of things and more that I'm probably not aware of or using at the moment. Totally recommend CarePlanner for rota and finance software and awesome customer service
Diamond Lives P.A Agency
Sep 22,2021So far so good, looks like an excellent product that should save us no end of time moving forwards with our new business. Friendly and helpful staff. Cant wait for us to get started.
Daniela Kirilova
Sep 20,2021Great support line, thanks to Lauren Ware.
Lifetree Homecare Ltd
Sep 20,2021Leanne has been amazing with her communication & help from the very beginning, even squeezing us in for some finance training with very little notice. I cannot recommend this company enough from our account manager to the support and even from the very beginning with demo's etc...... a really positive experience that has made this process a whole lot easier.
John Roche
Sep 16,2021Very good system provided along with Excellent Support.
Tracy
Sep 14,2021We are so pleased that we transferred to Care Planner. it really is the best system out there. Also can't thank Leanne Ware enough for helping us get set up on the system and for taking the time to explain everything carefully so that we understood the system in full.
Juliet
Sep 10,2021Alex Parker gives us good customer service, very happy with everything, makes our lives a lot easier
customer
Sep 09,2021Alex was very helpful and patient with explaining how this works.
Muna Aboukar
Sep 08,2021Leanne Ware sis the care plan training with me and she amazing , very helpful and informative. I can’t thank her enough. I would rate the session 5* excellent. Would love to work with her in the future
Tinaye Zimudzi
Sep 07,2021Alex Parker has been of great assistance, his patience in training and attention to detail has helped much with use of this system.
customer
Sep 03,2021Chris and Tobias were fabulous help, I had no idea about what I was doing, and now I feel like I know what I'm doing.
HALLEHEALTHCARE LTD
Sep 03,2021I really appreciate your aptitude to problem solving. Thanks for your patience, simplifying things and communicating effectively.
customer
Aug 25,2021Very well executed, Leanne was extremely helpful and very efficient, I learnt a lot from our session today. It is also nice to know that I can contact her when ever I find myself In need of further support, and to know she will be keeping in touch.
Daniel
Aug 18,2021Care planner has an excellent platform; The customer service is second to none. Regional Care uses the platform across 3 branches successfully and I will also do so for the foreseeable future. We have a dedicated account manager, Alexander Parker he does a great job and not to mention the technicians available on the tech support. (Ryan, Connor and sorry I can’t think of the names of the other)
customer
Aug 18,2021Fantastic training and support give by Lauren Ware. Very efficient and friendly.
Third Floor, Dean Park House 8-10 Dean Park Crescent, BH1 1HL, Bournemouth, GB
https://nourishcare.com/
Munya Wilson
Oct 22,2021Leanne is patient, easy to work with and answered all my questions without any frustration despite how obvious they may seem. Excellent customer service and would recommend her to my friends and colleagues at any time.