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Reviews 631
Okposio Oyeye
Jun 21,2021It was really good knowledgeable and friendly training team.
customer
Jun 08,2021JUST BOUGHT THE PLATFORM AND I AM STILL GETTTING THE TRAINING AND SO FAR I WOULD SAY ADAM IS SO GOOD HE IS REALLY CLEAR ABOUT EVERYTHING AND EVEN KNOW WHAT TO EXPECT FROM THE CLIENT.
Nicola McKenna
Jun 03,2021Excellent support service response, both speedy and efficient.
customer
Jun 03,2021Leanne has been very accommodating and helpful. The assistance has been very instructive and appreciated.
Haleema Shaheen
Jun 02,2021Leanne Ware from the care planner team has been extremely helpful with all of our queries. She is very good in her role and goes out of her way to show me what needs to be done. Hats of to her, she is dedicated in her role.
customer
May 26,2021Adam was amazing...He went through all of my queries in detail and answered my millions of questions! He helped set up the invoicing on our careplanner system which will save me hours of work! Absolutely cannot fault my training at all, looking forward to learning more about careplanner to ensure we are using the full functionality!
MaryRuth Care Services
May 25,2021They are always at hand when you have any questions and issues. Simple and easy to use. Thank you Leanne for all your help and support!
Jayne Chadwick
May 24,2021Really enjoyed the training today very informative and went at a good pace so I wasn't confused about anything.
Sarah Clements
May 24,2021Very helpful conversation , support was most welcome
customer
May 21,2021thanks for assistance on problem
Unknown / Private Information
May 21,2021The support team at Care Planner are absolutely incredible, there's not a single question that they cannot answer and 9/10 times they can give you the answer there and then. The system at first can seem daunting however once you get into the swing of it your on to a winner. They always answer there phones and in such a professional manner, this is a strong team of people who know exactly how to help you no matter how small or bog of an enquiry you have. They operate a great ticket service if its a complicated job. Even in the early stages of setting up the system the team who's in charge of the demonstration was fantastic, they went at the speed you needed to observe the demo to take in the relevant info. We would HIGHLY recommend this system to anyone it has changed our business and has completely streamlined our processes!
Peggy's World
May 19,2021Thank you David for being so helpful with multiple questions from various team members and tackling them so professionally, we can't fault your knowledge, support and guidance which is why we have found ourselves using Careplanner to the full capacity with no issues.
Fiona Howison
May 18,2021This care planner is one of the best systems we have used. The training and assistance that we have had has been exceptional and Leanne has been superb at answering all our questions.
Care industry user
May 17,2021As a new user to careplanner , Leanne was very structured with the training.
Mark J
May 14,2021CarePlanner as a platform is easy to use, intuitive, well presented and laid out. The more I use it the better it gets. My interaction with CarePlanner as a business has always positive, they listen well, are friendly, knowledgeable, responsive and available....easy to deal with.
Nicola Holley
May 13,2021The support we received From Billie, building a custom report, has been fantastic. Any problems we faced were dealt with promptly, resolved quickly and nothing seemed too much. Thank you
George Booth
May 12,2021David was exceptionally helpful. Nothing but positive comments to make. Thank you!
JG
May 12,2021So far, so good! We are yet to go fully live yet, and only had the initial training, however, support offered, and indeed received has been greatly appreciated.
Sibtain
May 12,2021CarePlanner is easy to get to grips with, work you way through the excellen training. Changing from other softwares worried me, having now transferred to carePlanner, I needn't have worried.
Third Floor, Dean Park House 8-10 Dean Park Crescent, BH1 1HL, Bournemouth, GB
https://nourishcare.com/
Mary Mahohoma
Jun 23,2021Really great experience, Alex was so helpful and patient