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Reviews 631
Prestige Health & Social Care
Jul 19,2023I was struggling to figure out how to use Care planner but Megan my administrator and trainer was brilliant in walking me through step by step and answering all my questions by demonstrating it on care planner. Thank you Megan for the support. You are a Star
BRIDGETT PEGMASON
Jul 11,2023Am so happy I found careplanner for my business, as a new starter and they have what am looking for as well. They have good customer approach, Megan was very patient with the training and took my team through the process of using the app. My team was very thrilled about it . The whole team is so excited about Care planner and they can't wait for the the second section of the training
Kindlycare Customer Team
Jul 07,2023I had a really productive session with Samantha. She explain the Content of the app quit well
Fiona
Jul 06,2023Rob made the whole training session fun and informative, easy to speak to knowledgeable about careplanner.
Ola
Jul 06,2023Care planner is a very reliable and efficient care application with dedicated staff, always ready to offer help with speed.
Lawrence Obeng Akainyah
Jul 05,2023Well understood and nice presentation.
Tari
Jul 04,2023Samantha is doing a great job for us. She is always checking on our progress. We have got a smooth flow of things now, Such a helping hand is amazing. We recommend more to join care planner. Samantha is very patient with us. That makes everything great.Thanks to the Care planner Team you're all amazing.
khamar hussein
Jul 03,2023very clear information was given the order of information was easy to follow questions answered very promptly friendly
Callum Angell
Jun 29,2023very helpful
customer
Jun 27,2023Quick responsive
Kenneth Nwaefulu
Jun 22,2023I was able to understand everything that was said because I had the best teacher to do just that. Megan is great at what she does.
Devlin Forster
Jun 20,2023It was wonderful. To the point, concise and very easy to understand. Lauren was extremely polite and friendly too and she really knows what she's talking about.
customer
Jun 19,2023Clear training programs and efficient delivery by the trainer
customer
Jun 15,2023Excellent service. Guided through the process very carefully, patience and very pleasant.
Norwyncare
Jun 15,2023Having Jess support has been great being a company who were not using an electronic care monitoring system. The support we got allowed the transition to be done step by step with no pressure. Right now we are using the system confidently and can see the benefits of care planner already.
Care In Our Hands
Jun 08,2023Megan was extremely helpful with our initial training and answered everything we needed to ask , whilst most of our questions Megan had covered in the meeting.
Sophie G
Jun 08,2023Lauren our CarePlanner account manager has been extremely helpful and patient with us, while we learn the scope and functionality of CarePlanner. Her knowledge of the system is thorough and she has been able to grasp the complexities of our organisation and help us to adapt the system to fit our needs.
Louise Tranter
Jun 08,2023Lauren is our Careplanner account manager and has been for 2 years. She had made our experience wonderful by being easily accessible when we need her but doesn't make a habit of contacting us unnecessarily. The training delivered by her is informative and to the point, and this made our transition to a electronically monitored system simple and stress free.
Amanda
Jun 08,2023Transitioning to any new system is difficult, however the support and step by step guidance to support with all the data transfer was brilliant. For some of the less technical people such as myself, having the support team to email through the day or even the account manager who can advise with queries you may have, no matter how minor they may be, is reassuring. We have had some hiccups with the mobile app side of things however as we are a larger company and technology is unpredictable this is to be expected. The system is user friendly and i would be happy to recommend it to anyone. Especially with the support from the people behind the system. There is room for improvement with some of the features on the system but there are regular updates with new features and you also have the option to suggest improvements.
Third Floor, Dean Park House 8-10 Dean Park Crescent, BH1 1HL, Bournemouth, GB
https://nourishcare.com/
Elizabeth Corbett
Jul 20,2023James answered my query quickly and efficiently, as always the support service that I receive from Care Planner is prompt and supportive.