Easy process, quick delivery highly recommended 🤗
The furnitures I have purchased was nice in my visiting hall bed room & dinning area . We would like to order more furniture in future for our other areas in my home.
I ordered a sideboard without releasing it would be such a long wait so I changed it and the lady I spoke to was very helpful indeed.
Easy to order. Furniture delivered within the week of ordering. Kept up to date with each step. Good quality. Excellent service.
I ordered two oak bookcases in the 12th December and they were delivered on the 16th December by two great delivery guys. Now that's what I call service. I was delighted with the furniture and really did not expect to have them before Christmas . A superb company, I was so pleased with the whole experience and quality and price, I have ordered other items for my new house.
When I first ordered my daughter’s bedroom furniture it wasn’t going to be in stock. They kindly let me know as was going to be 20 weeks for delivery and suggested 2 alternatives and delivered a few days later. I was so impressed I ordered some more pieces after Christmas. Only let down by the reduction code not working.
Easy to use website, called with query before purchase and was assisted by a helpful member of staff now ordered 4 rustic oak dining chairs and really looking forward to them arriving.
I was thoroughly impressed with the quality of the furniture I ordered. Despite some damage during shipping, the company's customer service was outstanding and they quickly resolved the issue by replacing the damaged item within just a few days. I highly recommend this company for their excellent products and top-notch customer support.
We have now purchased 4 pieces of furniture from Oak Furniture Superstore - a dinning table and chairs, a larger dresser, a chest of drawers and bedside cabinets. All the items have been good quality, and fully met our expectations based on the pictures and descriptions on line. Delivery has generally been ahead of the promised date, and the delivery company used - BJS - has been professional and helpful. Compared to other oak furniture suppliers we have used, we find OFS to provide a good balance of quality and price. I definitely recommend OFS.
Delivery as advised with great communication. The guys who delivered were very friendly & respectful. Already ordered a second item.
Fabulous furniture, beautifully and securely packed to ensure damage free delivery! Highly delighted with the delivery company too and the whole experience from choosing the furniture to delivery was such a positive experience…. I’m planning on buying more furniture for the bedrooms in the new year!
Furniture is of good quality, delivery was fast and before Christmas, customer service dealt with a small problem swiftly and with a positive attitude. Highly recommend
Products are great quality and reasonably priced. Staff at OFS are very helpful and professional. The delivery service however could do with some improvement and flexibility taking into account the customers needs.
Fantastic customer service .My table and chairs had a delivery date of mid January , I contacted the company to help me and received a call from Vishal Shah (head of customer service) . Vishal got things sorted for us with the result that I now have my table and chairs and they are beautiful .thank you so much Oak Furniture Superstore and especially Vishal Shah for 5 star service and all your help
Phoned the company for more information with regard to dining set. Very well informed and answered queries. Also gave additional information about care of product. Dining table and chairs needed very little assembly. Looks lovely in my kitchen diner.
Great product and service, really nice quality marble table, the two delivery/installation guys were absolutely fantastic and very friendly. Would recommend 100%
Easy ordering over the phone, the table itself arrived in good time and is top quality oak. Great value for money. We are very happy with it. Easy to extend, and the wood looks fantastic. I can gladly recommend this company to anyone.
Humans not computers dealt with my purchase. Humans dealt quickly with my problem and kept me totally informed as to progress. A satisfied customer, very happy with his purchase from a company providing great service.
Easy to order on line and prompt delivery. Well packaged and protected in transit, the item was received in perfect condition despite the outer packaging being torn and dented. The item is of excellent quality and finish. Very substantially constructed and beautifully finished. I am delighted with the product quality.
Zainab Fofana
Dec 31,2024The customer service was great. Ethan supported me throughout the purchase process and made sure I was satisfied with my order.