Ocean Estate Agents have been selling Bristol homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984.
Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare.
Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible.
Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol.
It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.
Supportive team, great at chasing and getting results. A smooth move completed in under 14 weeks! Lisa and Elizabeth were both super helpful, friendly, and professional.
Brilliant customer service. They made my mortgage application process as stress free as possible and would regularly check for the best rates in the market during my conveyancing process. I would definitely use them again.
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
I recently found an apartment with Ocean Estate Agents and was very well assisted by Amelia. I'm from France, on my own, and this is the first time I've moved to another country. Amelia was very responsive and was with me from start to finish. She always responded very kindly to all my questions and calls. I think I was one of the most demanding people for her. But she never made me feel it. Especially with the language barrier and the stress I was under with this whole unknown situation. I'd also like to thank Naomi who was also very present and adaptive at the end about the latency I had with the deposit transfer. I couldn't have hoped for better support. Good luck and thanks again!
I was buying my first flat in Portishead and needed a lot of support with the process, especially since there were delays on both sides for various reasons. Oceans (and Demi in particular) have been great and persevered with all my queries. They also updated me regularly on the progress and chased solicitors as needed. I've been now in my new flat for over a month and am super happy with the purchase. Thanks for all your help!
Worst experience ever. After doing all the stuff done for moving they said due to reference landlord refuse to give you the house. At the end they deduct our £300 holding deposit. Very disappointing.
Charlie and the team at Ocean have been great from start to finish! Have made the journey for me and my partner very easy and enjoyable. Far better than anyone else within the area!!
Luigi, Tracey and the team have been fantastic! Sorted our mortgage with ease and always kept us updated. Would highly recommend!
Friendly staff who kept us well informed throughout the process
Despite repeatedly asking about viewing availability this Friday, your agent avoided answering this simple question. Instead, he spent 10 minutes asking irrelevant questions about mortgages and my property search timeline, even after I confirmed having spoken with a mortgage advisor and knowing my borrowing capacity. Only after wasting considerable time did the agent finally inform me that viewing wasn't possible. This unprofessional behavior and inability to address a straightforward inquiry is concerning. What a joke! Reply to reply: Thank you for your response and for taking the time to review this matter. However, I would like to clarify some key points regarding the situation, as there appear to be misunderstandings on your end. Firstly, the “no show” incident occurred because I never received any confirmation for the requested viewing. Without a clear confirmation, it was impossible for me to know whether I was expected to attend. In fact, I only received a call at the time of the scheduled viewing, during which I immediately explained that I could head over right away, though I would need approximately 15 minutes to arrive. Unfortunately, the agent informed me that they could not wait, which was the only reason I did not attend. Secondly, I would like to emphasize that the property I was inquiring about was not the Airbnb property you referenced in your response, but an entirely different one. Despite my attempts to clarify this distinction, the agent did not seem to acknowledge or address it. This miscommunication has now resulted in undue blame being placed on me, which I find both unfair and frustrating. I trust this provides clarity on my perspective and experience. I would appreciate it if this matter could be reviewed further to ensure accurate communication moving forward. Thank you again for your attention. I look forward to a fair resolution and hope to continue exploring properties through your agency.
All members of Ocean Property Lawyers and Ocean Estate Agents were extremely helpful during the entirety of the process of purchasing our first home. They made it super simple, completing everything through an online process with rapid updates and progression statuses. Everyone was super friendly and always eager to explain complex legal processes. We’d highly recommend sticking with Ocean Property Lawyers if you’re purchasing a property through Ocean. Many thanks to Jasmine, Julie, Evie and the rest of the team for their support.
Ocean provided fantastic service during our tenancy process. A big thank you to Will (William Jenkins) for his support, understanding, communication, and professionalism. It was reassuring to have someone knowledgeable to understand us and guide accordingly. Highly recommend.
property sold quickly. staff were pleasant and helpful
Really pleased with the service we have received from Ocean. Steve was at our house quickly for a valuation following my initial enquiry, and he was so quick at getting the ball rolling. We were online with a couple of days, he told us exactly what to expect and had lots of useful insights about the market and what to expect in the process (this was our first time selling). Mike and Emma did most of the viewings and were great at keeping us in the loop with the feedback from potential buyers. The star of the show has been Melissa however, she has been amazing at keeping momentum and going back and forth between both solicitors and our buyers. Throughout the process we have felt well informed about what stage we are at and what needs to happen next. Melissa has always responded to our calls and emails promptly, she has been super friendly and personable and she’s brilliant at her job! Thank you!!
Great service from start to finish. From the valuation with Steve all the way through the journey, which was very stressful made easier by having Mel with us every step of the way. Highly recommend.
Thank you thank you thank you. Such a prefect easy moving experience, right from the start valuation, photos, marketing, sales agreement, management of the sale, conveyancing, exchange, and completion. The whole thing was brilliant. Great team
Simon and Tracey were incredibly helpful. They were proactive in finding us cheaper mortgage rates and enabled us to switch to a better rate multiple times before we exchanged contracts. Really really happy with the service.
I highly recommend Ocean Agency, as well as their agent Jack Evans, who was quick and helpful in helping us with our rental.
Fantastic! Lily Butler was great and helped me find the perfect property which suited exactly what I was looking for!
Aggie
Dec 09,2024Amazing service! Luigi has been dealing with my mortgage offer and I highly recommend his service. Very professional, polite and responded to all emails straight away. I've contacted Luigi after recommendation from a friend and I'm very pleased with him. I will never use any mortgage adviser other than Luigi!