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Ocean Estate Agents have been selling Bristol homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984.
Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare.
Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible.
Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol.
It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.
Reviews 748
Customer
Nov 26,2024The house was marketed well and sold very quickly. The photos taken highlighted the attributes of the house and garden. The Ocean team were very helpful and informative throughout the whole process.
Tom
Nov 25,2024We sold our property via Ocean and also used their conveyancing service. Whilst we felt that the sale of our property was relatively well organised, resulting in multiple offers, we felt underwhelmed by the conveyancing. We experienced several instances where we were either asked to provide information that wasn't relevant, sent information that wasn't related to the purchase of our new property, and felt that communication was poor. We did consider changing conveyancers, especially as we received better free advice on a particular subject from another company than we got from Ocean, but financially felt it wasn't prudent to do so.
joshua brice
Nov 23,2024Used Ocean estate agents for renting a flat, very quick and efficient service. Will has been great the whole way through!
Chloé B.
Nov 23,2024It is the second Mortgage that was negociated through Ocean and we are really satisfied with the service received everytime. We've received very good advised, timely update and were satisifed with the final mortgage signed. Thanks for helping us chose the best mortgage for us and taking the time to know our long term plans
Duncan Hebblethwaite
Nov 22,2024Fantastic service from start to finish from Matt and Demi-Leigh.
Kate Rogers
Nov 22,2024The team at Ocean (W-o-T) have been incredibly supportive throughout this property sale. They balanced the delicate line of sensitivity and professionalism when communicating with me after the loss of my parents and selling their home. The sale took a long time due to buyers changing their minds, and the team remained engaged and genuinely enthusiastic about the property in viewings and helping us find buyers who were genuine and connected to the property. Huge thanks to Steve, Emma and Mel for getting us to completion and mopping up my tears when needed! You’re in safe hands with this team.
Favour Oweisana
Nov 21,2024Recently had a very pleasant experience with Ocean. Jemima, our agent was absolutely lovely right from the viewing through to sorting out all the paper work and admin that followed. She was so nice and was very reachable and promptly responsive throughout the entire process. It has left me with a very positive first impression of Ocean and I would choose them again in a heartbeat!
Janet Awuah
Nov 20,2024Found a new place few days after searching. Jack was such a great help with quick and simple communication. He provided very professional and excellent service. Will gladly use their services again in the future.
Fernando Izquierdo
Nov 20,2024Great team! So happy with their support
Steven Collis
Nov 19,2024Really, really poor service from Ocean Property Lawyers Filton. During a recent house move I've encountered a complete lack of both urgency and proficiency. I suspect that unfortunately most solicitors will work backwards from a worst case scenario date and show little urgency before this date, but in my case any attempt to chase progress and hurry things along in a polite way seems to be met with a stubbornness that results in quite the opposite. There are many specific examples that I won't go into here where things could have been so much quicker, but the main one that I will mention is that any enquiries that are raised following searches are just worked through by the conveyancer without talking through with the client and explaining what the risk is of each one and letting the client decide which ones to pursue an answer or resolution to. Many, many days were wasted by the conveyancer raising lots of queries and deciding that every one needs an answer until such point the we have proactively on several occasions suggested that some might not actually need looking at as the risk is negligible. This should be the customer's choice. I am so, so frustrated that a house move with virtually zero chain took over 5 months from start to finish. I would happily have paid more for a quicker service but unfortunately in this industry there is no incentive to go quicker and no penalty for providing a poor service. Feedback from Ocean below doesn't really address my frustrations. We simply were not talked through each query nor were we given the option to decide how we wanted to proceed with each query. It was only after several attempts at asking whether we could choose to not have every query addressed that we were able to advise that we were happy to accept the negligible risk. Ocean Estate Agents in Bradley Stoke were great, but my advice would be don't be tempted to take them up on their offer of their own solicitors, instead look at reviews, and choose your own. The fact that estate agent and solicitor are with one company makes no difference. They simply do not work closely together.
Jessica
Nov 19,2024Cannot recommend Simon Lack as a mortgage advisor enough. He has been so knowledgeable and friendly and made the process so easy to understand. He continued to be invested and hands on throughout my buying process - offering an opportunity to reduce my rate in line with changes in offers while also being mindful of where in the process we were. I would recommend him to anyone. The Southville sales team were also great - Tom Windaybank and Jenny Green were friendly, supportive and always on hand for any questions I had. I would not hesitate in using Ocean for sales and mortgage advice in future.
MGT
Nov 19,2024My husband and I are planning a move from Cornwall to Bristol and contacted Ocean (Downend branch), regarding a property we were interested in renting. We informed them that I would be traveling exclusively for the viewing via train. Five minutes before our 3pm viewing, I receive a call from the agent stating that she has the wrong keys and may not be able to show me the property. While she made attempts to fix the issue and ultimately was able to get the right keys (20 minutes later) she expected me to wait another 45 minutes in the freezing cold for her to come back to the property for a viewing. I considered waiting to view the property before taking my scheduled train, but instead decided not to, and fortunately that was the right decision as her mistake would have cost me another hour and 45 minutes of my time to catch the next train home. I have never worked with anybody so grossly unprofessional and incompetent in my entire life. Her response to the waste of my time and money was that all she could do was apologize. An apology is not good enough. I spent nearly £200 to get to a viewing that she was not prepared for. It's embarrassing. Do better!
Lindsay
Nov 19,2024I have used Ocean to let my two flats in Bristol for years and have always found them very helpful, friendly and professional. Everyone in the Bishopston Office is friendly and totally reliable and in my latest renewal Jack Evans handled everything really well, especially since I missed an important email. He followed up and in the end called me to alert me to the missed emails.I
M Mathew
Nov 19,2024very good and promopt service, will recommand to friends
Annabel Baines
Nov 18,2024I was recommended Ocean Finance by an Estate agent, having used another broker in the past. Efficient service and advice in arranging a mortgage for a complex property. Very appreciative of Neil's expertise. He emailed regularly to ensure I got the best product / interest rates possible. Thank you for your excellent service.
Ruth Bateson
Nov 18,2024Luigi and Tracey were of great help with our remortgage process; they used clear language, were attentive and prompt with their replies. Many thanks!
Florian
Nov 14,2024I had a great experience with Ocean Letting for finding my flat. William was very nice, very responsive to emails and always keen to answer my numerous questions about the specifics of renting in the UK. Thank you very much!
Malcolm Lawson
Nov 14,2024We found the communication with the lawyers at first somewhat difficult, due to their reliance on email and their portal. Once we spoke to the case handler and said what we wanted the service was excellent and improved measurably.
Jayne
Nov 12,2024Mike, Melissa, and Emma, from Westbury on Trym Branch in Bristol, were all amazing, friendly, welcoming, went above and beyond expectations. (Not Forgetting Mariana the Legal Lady in the Westbury Branch) I would class them as the dream team! Definitely the fabulous four I have never met such a wonderful team, they all get on so well together. They were all very professional, they listened to my needs, all very helpful, knowledgeable good banter, excellent atmosphere .... Unfortunately Mike has left the company for pastures new abroad. I wish him well, he will be missed. Mike and the dream team are a credit to Ocean. I wish the new manager Chris every success, he has a wonder team, and am sure they will grow. The new manager Chris is lovely and very helpful! he has a great personality and excellent customer service skills just as the dream team. Thank you so much for all your support you have given me, I really appreciate it, and the warm welcome I always received. I strongly recommend OCEAN ESTATE AGENTS, WESTBURY ON TRYM. Try them, you won't regret it.
187-189 Whiteladies Road, BS8 2RY, Bristol, GB
http://www.oceanhome.co.uk
Ena Watson
Nov 26,2024We were introduced to a delightful property just as it came onto the market which enabled us to view it without too much competition. Ocean agency staff were helpful and held our hand(s) by use of the Lawyers ‘Activity App’ to mark the progress of our intended purchase. We had planned to move into our new home in October’24, which would have been our preferred moving date. Unknown legalities resulted in our delayed move. The unpredictability regarding the legal constraints was quite testing & frustrating and resulted in increased stamp duty costs. Thankfully our landlords were cooperative as we couldn’t be clear on an actual date of our notice to quit our tenancy agreement. We are finally in our beautiful new home and settling into our new surroundings. Thank You