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Ocean Estate Agents have been selling Bristol homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984.
Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare.
Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible.
Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol.
It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.
Reviews 748
KarendK
Nov 08,2024I have used Ocean Property Lawyers previously for conveyancing work. They are my go to conveyancers. They are not the cheapest but I like the fact that you can pick up the phone to speak to someone, rather than the automated systems with cheaper firms. I had a tight deadline to complete. The team worked hard to achieve completion within 6 weeks. Great effort by all.
customer
Nov 08,2024Always explained things in great detail, making things a lot easier to understand, would recommend them.
Lucy O'Connor
Nov 07,2024We had a great experience with Ocean Letting for finding our flat. Lily was great and very responsive on emails. Thanks for all your help
Gabriela
Nov 07,2024This is the second time we work with Ocean State Agent. From the beginning Cleo and Melissa were very kind and professional. At the end of the process we had some difficulties to proceed and they had good communication skill to handle with our sellers, buyer, solicitors and us . They were very supportive in all fields. When I thought this property is not going to be for us , both of them were there supporting me as a good friend. Thank you so much for your time, your words and your patience .
Matthew Krzywon
Nov 06,2024Ocean handled our rental application very professionally and kept us in the loop with frequent updates. Lily was especially helpful and actually found us a lovely place to rent in Clifton. We highly recommend Ocean and will be contacting them again in the future.
Michael Withers
Nov 06,2024We used Ocean, as we have used them in the past and as we expected they got our sale through quicker than expected and without too much fuss. Thanks to Hollie and her team at the Gloucester Road branch Bristol for the professional service.
AHMAD
Nov 06,2024Gemma Gill was extremely helpful. Thank you
Alan
Nov 05,2024Always very helpful when dealing with our Mortgage porting or renewal
Moon Hare Lady
Nov 04,2024Find a better firm!! I used them as recommended by the estate agents and it seemed like it would make things more streamlined and straight forward. The Conveyancers' office was physically located next door to the estate agents, so it should have been. Everything about how they communicated was poor. From answering the phone, where everyone sounded bored and not once gave their name until I asked, to the illiterate sounding emails I received on numerous occasions from my main point of contact. I generally could work out what she meant but it wasn't always clear, particularly when she included abbreviations she assumed I would know. I do not consider myself to be an unintelligent person, but I do not have a legal background and have limited prior experience of the process. I also know that poorly written emails were received by other people. I listened as my estate agent deciphered one, and had another poorly written one liner read out to me by my flat's management company. I assume the author must be capable of better since presumably she's passed some relevant qualifications, so I am left to conclude it is laziness. I also missed an email asking a question once, it can happen as was recieved at the same time as many that were 'info only'. Not hearing from me, she waited 4 weeks before chasing me, again with a 1 line email and without the history, so I then had to try and go back a month and find the original question. It felt as though she worked from a tick box perspective, along the lines of demonstrating she'd technically sent the information and/or request, then ticked off that she'd chased it etc. I feel she lost sight that her job was not to do a specific small task in the process on one given day, but to facilitate the sale as a whole. Despite constantly saying if anything was urgent please ring me don't email (like perhaps when one's not had an answer to a question for a month) she never once picked up the phone to me unless I'd left a message specifically asking her to. I also asked to speak to her boss on occasion, to try and understand what was going on. He is the only person I interacted with (though only briefly) in 4 months who sounded professional or like he had any interest. I believe the only reason the sale eventually happened was due to the brilliant contact I had at the estate agent. She and I spent a lot of time resolving issues. For example, the estate agent spoke to the buyers solicitors to clarify what they needed, and then I spoke to the management company to request the information. All of which should have been managed by my solicitors. There was also zero anecdotal advice from the Conveyancers about issues which weren't technically in their remit, but had been raised by the buyers solicitor where I needed to formulate a response, but wasn't sure how to proceed. On it's own, perhaps those might be reasonable. That they were scared of general off the record suggestions in case I sued, but on top of all the rest of the poor, disinterested service, it just felt like another negative. The reason I've given 2 stars not one, is because I believe they are inefficient at best, incompetent at worst, but not corrupt. (For internal use, as I don't believe in the public name and shame of individuals, but my main contact got married recently)
Owen Thomas
Nov 04,2024Mortgage renewal - knowledgeable and good customer service. Made the process straightforward and hassle free.
Mr Bradley
Nov 04,2024* Excellent communication with the client throughout the process * A good team approach. If one member wasn't available another knew what was happening and could action it. * A competitive fee structure * This is specialised legal conveyancing company - They do nothing but property conveyancing so know what they are doing.
Nick
Nov 04,2024I am really happy with how the Knowle team handled my sale. Tom, Billy and Lauren were brilliant and they professionally and patiently sorted all the little problems along the way and kept me in touch at every step. Always proactive and helpful, I couldn't have asked for a better service!
customer
Nov 04,20242nd time using Ocean estate agents and always impressed with their estate agent and legal services.
Barbara Bradley
Nov 03,2024Very professional, friendly people. They were always very helpful and kept in touch with us throughout the process, making things easier for us. Great people, great service.
Sam Westlake
Oct 31,2024Good service
Humberto
Oct 31,2024I had an outstanding experience working with Ocean Bradley Stoke office to find my rental property. From the very start, they were attentive, professional, and really listened to my needs. The team (Megan, Sam, Naomi and Evie) guided me through the entire process with ease, on a beautiful rental property in Hambrook, Bristol They were always available to answer my questions and address any concerns. Thanks to their expertise, I found the perfect rental property that I’m thrilled to call home. I highly recommend Ocean Bradley Stoke to anyone looking for a smooth and stress-free real estate experience! Kind regards and cheers to the ocean Team Humberto Gonzalez
Tom Sainsbury
Oct 31,2024We sold through Ocean, but the buyers were using Ocean solicitors. At quite a few points we had to remind them that they were working for us not the buyers as they seemed to jump when the buyer said anything.
Cassy
Oct 31,2024Chantelle has been professional, kind, helpful and answered all my questions. Her supportive attitude has great and made this usual stressful moment easy to handle. Highly recommend Chantelle
Tim Good
Oct 30,2024I have had a very positive experience selling my flat through Ocean. There were very friendly,helpful and professional at all times. I really couldn’t have asked for more. You hear bad reports about estate agents and yes,I believe a lot are justified,but I assure you this is a genuine review and Ocean really were excellent. Special mention to Melissa too,as she was great.
187-189 Whiteladies Road, BS8 2RY, Bristol, GB
http://www.oceanhome.co.uk
Chris Shorland
Nov 10,2024Tom came to look at the house and explained the process and what Ocean would do. We agreed a sale price which was at the high end of the three estate agents we spoke to. The photos looked great, including some drone shots. The house sold within a week at £10K over asking price. The whole process went on for about six months, but they were there throughout and always on the case. We had trouble with our purchase falling through and the sale wavered, but Ocean didn't put a foot wrong.