What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it.
OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.
From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff.
And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do.
Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
I used your online chat to try and find some items not showing as available on your website. I never have great belief in this method of communication but was answered by a member of your staff who tracked down the items and took payment over the phone and they arrived promptly. Fabulous service and will definitely use again. Thank you
Beautiful wrapping of Christmas presents even when items were bought in the sale at significant discounts. Also, personable staff who seem to really care, particularly when taking pity on me with a replacement vase following my breaking of the one previously purchased. A classy place run by thoughtful people.
Very nice people to deal with, excellent products. We bought two very nice cushions in the sale and even though they were a little on the pricey side you could see why, the quality was excellent. You only get what you pay for in life.
Excellent oka dept
Excellent customer service
Very helpful staff member, she helped me make a decision and arranged to deliver the lamp I bought. Easy and pleasant transaction all round. Thank you!
Very helpful staff.
Very busy yet Sarah was a huge help , nothing too much trouble .
We called in for a Quick Look at the sale items. Very happily greeted by the lovely lady serving who couldn’t have been more willing.
Friendly and helpful - with no sense of being pressured Assurance of no problem return -if the standard lamp shade was no suitable, once in situ.
Friendly and very helpful staff every visit toboka
Oka is my go to shop especially around Christmas. Their quality of products & designs & first class customer service far out weigh anything similar on the market. I managed to grab some real bargains in the sale yesterday too so very pleased!
I couldn't recommend this company enough. Beautiful products and great communication / delivery experience. To top it off, receiving a lovely hand written note thanking me for my purchase was such a lovely touch. Keep up the great work OKA, I'm now a loyal customer of yours
We were looking for a smart lampshade to finish off a project and we saw the selection at Oka Marlow. When we went in the team could not have been more helpful, finding a similar lamp and discussing the correct size. With their help we quickly made our choice and when it came time to pay we were able to get a decent discount to offset the cost. We saw a number of items that would go really well in our house and so we will definitely be back.
The staff in the Harrogate store are always very welcoming and friendly and are always on hand to help and advise but never pushy. It is always a pleasure to shop there.
Excellent service and knowledgeable staff
I was buying 5 cushions which 2 was priced at £45 on purchasing them was then told they were £65 in witch I ask if they would honour the price that was on the tag they refused this left it a bit unpleasant for my purchase.
Great customer service! Very helpful and cheerful staff.
Helpful and welcoming staff. Store is very well designed
Mrs Whiteman
Jan 08,2025Excellent staff very helpful and considerate