What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it.
OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.
From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff.
And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do.
Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Tony and Neil delivered to me this morning, they were prompt, charming and very helpful, many thanks
Tanka and Udaya delivered our chairs in perfect time and were charming and very efficient.
Great delivery by Tony and Neil. They remembered coming to my house before and did an excellent job.
Great delivery from Tony Elliot and his colleague. Arrived early and extremely efficient. Thanks!
Really good products but slightly over priced sometimes. It's sad to see products go for half price after spending a lot of money on them. I would buy again though but I'd wait for sales.
We have spent thousands ££££ with them and I cannot get the item that they damaged on transit to be re-delivered even though it is in stock ! I have called 4-5 times and sent emails and no one responds. The customer service team are also rude and unhelpful, shocking considering the price points of their items for sale!
Bought 2 great chairs at great prices in the OKA sale. Terry and Tony, who delivered the them, were brilliant. Very professional, helpful and polite. Thanks guys.
Mark and Chris delivered a table for us and were great. Called when they were 20 mins out, carefully brought it in and assembled the item. Took packaging away we didn’t want and left the stuff we did. Brilliant!
Tony & Terry provided a great delivery service for 2 fragile items. Very pleased with the carefule and considered delivery and assembly of the items, complemented by further assisting me with the arrangement of follow-up service that will align the furniture doors. Thank you both!
Last week, my daughter scheduled a delivery to her home but had to go out at the last minute, consequently the delivery team, Tony and Terry, were left waiting on the doorstep for at least 15 mins while I drove over to let them in. When I arrived I expected to be met by either no one, because they would have left, or an annoyed delivery team, but instead Tony and Terry were lovely and understanding about being left waiting and super friendly. Really appreciated guys. Not that we now plan to make a habit of making delivery teams wait!
Thank you Zoe for all your time, support and professional styling guidance in helping us choose schemes and products for or new apartment
My Oka delivery was made earlier today by Tony. He arrived on time and was very polite and friendly. He took away all the packaging and placed the tables in the required room. An excellent job - thoroughly pleased with the tables and service from Oka.
Recently bought several items of furniture from OKA Bath for our new house. Like all OKA stores, beautifully curated and always a nice experience even if only browsing. What makes this store one we return to time and again is the level of customer service. Natasha and her team have been so helpful with everything from initial design advice to accommodating multiple deliver date changes for us, never imposing deadlines or surplus charges. In a age of internet shopping the provision of high quality service can make so much difference to the customer experience. Highly recommend.
My lovely interiors designer friend ordered the dining chairs for me. Look fabulous with my old table. Given it a new lease of life! The delivery guys Tony and Mark very friendly and helpful.
Tony & Mark collected a table that I’m exchanging. They were super friendly and got the table loaded up quickly. Great customer service from them - thanks guys
Tanka and Udaya did a brilliant job with the new coffee table. Thank you for be extra caring with my new furniture. Brilliant people and sociable.
I had to ring the Knutsford Branch to place an order. The phone was answered promptly and the member of staff who answered (Joe) was pleasant and very helpful. The order was processed quickly and arrived packed with care. Thank you.
My Oka delivery was made this morning by Tony and Terry. They arrived bright and early and were engaging, respectful, polite and friendly. They were excellent - really helpful and did a very efficient job.
The team members were really welcoming and helpful. Especially Fleur, who went obovevand beyond to help me find what I was looking for.
Debra Garnett
May 15,2024Excellent service. Carole really looked after us as usual.