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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Natalie Nowak
Mar 11,2021Meine Sendung hängt irgendwo in Venlo fest und es tut sich nichts mehr. Wann bekomme ich endlich mein Paket? Die Ware ist schon bezahlt und ich warte seit Tagen auf das Paket. BEA5537GB00194524101
Gs
Mar 11,2021Ho ordinato su zavvi.it il 20 febbraio. Il mio ordine doveva essere consegnato ieri ma risulta dal 5 marzo fermo in un hubscan e non ho più aggiornamenti da allora. Ho contatto il servizio clienti P2P e non ho ricevuto nessuna risposta. Tracking number : HUT2090GB76428382301 . Quando arriverà il mio ordine ?
Gustavo Cassel
Mar 11,2021Minha encomenda já era para ter chegado no dia 22/01, mas até agora não a recebi. Já entrei em contato com a empresa que a enviou, a ASOS, que tentou me ajudar, mas como é uma entrega não rastreável, não sabem onde ela está. Já enviei e-mail para a P2P, mas até agora não recebi resposta, já estou achando que minha encomenda foi perdida. Encomenda ASO2500GB80182329301
OS
Mar 11,2021Poor service, received an email to say my parcel was delivered 27/02/21, was home all day, it was not delivered to my address, raised the issue with the company I purchased the item with, no resolution as yet.
Nina Pavliv
Mar 10,2021My comment is about the parcel that is stuck in Venlo 5928. No updates for almost 3 days already. When am I supposed to get my parcel? Tracking number Z9600174924
Lillith Elvira
Mar 10,2021Quanto tempo devo aspettare per ricevere il pacco?? Adesso e' fermo a VENLO HUT1860GB90568654701
Kaido
Mar 10,2021Have 3 orders pack from p2p, 2 last is in transit more then 1 month. Trying to find website with support, email or any phone contact number. Finally find a phone number, called and answer is write please to email. From email nothing special Hope p2p worker read my feedback and sent me any information about 3 orders, and why last 2 is more then 1 month in transit. HUT1860GB20770854101, HUT1860GB38264885401 and HUT1860GB30597301801 Thank you.
Claudia H
Mar 10,2021Apparently many orders from FeelUnique have gotten lost, I'm realising looking at these reviews. Firstly, although I’m sure you are aware : it is incredibly hard to get hold of you. The email I found online bounced, then all the websites said it’s best to call, so I called in the middle of the working day on a business day and the service was shut, saying I should in fact email at another address instead, and that also bounced. By this point, I really expect an answer, please don’t shrug me off again. My package was dispatched on 2nd February. It was in transit in Basildon for a few weeks, and since the 12th February has been « on its way to Bring’s terminal ». Then, late February, the tracking info stopped working and I have no idea where the parcel is. I went into this shopping experience aware that Pandemic + Brexit would cause delays, but I was not prepared for my parcel to be fully lost and my tracking info to become void. Transparency as to delays and mishaps would be better than this hazy, dodgy silence. Please advise what to do other than the generic "get in touch with the sender" (the parcel was in your centre, at the last news) or "please email this address" (I already have tried). Tracking N° #FEE5847GB00165640901 Order Reference: FN50780398 Claudia
C Foo
Mar 10,2021FINAL UPDATE: P2P delivered this this morning, package looks fine. I am revising my rating to reflect this. Communication can be improved. Ordered a set of speakers on 15 February 2021 from HK. Tracking link shows this arrived in FEDEX CROSS BORDER PROCESS CENTRE in Basildon on 2 March 2021. On 4 March 2021, the retailer informed me that P2P had informed them that this package had been delivered. This is untrue as the package has not been delivered, the tracking link has not been updated and the FEDEX mainframe cannot locate the parcel which is quite dodgy. There are tons of terrible reviews about P2P UK, please prove them wrong and update me on GER6960GB99341807301. I am this close to submitting a fraud claim with my credit card.
Allen
Mar 10,2021My order (which was ordered and begun tracking 14th of February) was estimated to arrive on the 3rd of March, almost a week later it still hasn't arrived. What's even more baffling is the last time the shipment history was updated was 18th of February, with ZERO signs of progression and shows that my package hasn't even left the country of origin after almost a month. I have emailed them 3 times over the last week with ZERO replies, and they have not replied to the retailer I'd bought off even after they tried to contact them. As both I and the retailer have had zero luck, i thought id try here. Tracking Number: HUT1860GB04014757901
André
Mar 10,2021Aguardo ainda a encomenda DA217955170PT que deveria ter recebido até ao dia 08 de Março. O status está da ordem é site scan, não sei se está perdida.
DRONESduMONDE RELAX
Mar 09,2021bonjour, je ne reçois pas de mise a jour a propos de mon colis. ASO2500GB83701670701 svp donnez moi plus de details.
Let
Mar 09,2021Vorrei sapere che fine ha fatto il mio pacco. Risulta a Venlo per un "site scan" da 5 giorni e non ci sono aggiornamenti Tracking Number: BEA5536GB00189822001
Apostolis Sapountzoglou
Mar 09,2021Hi I am still waiting for my delivery and your response I have got an email from you saying that you will look into my delivery as I think it has been either lost or late. (That message was send from the 4th or March until now 9th or March, and I need my delivery ASAP now as it got late) On your website it says that the delivery has been stuck into your fedex cross border from the 18th until now 9th of March, I need my delivery ASAP. Can you please short this out as didn’t receive any respond into what happened with my delivery. Is it possible to come and get it from your address? Dunton Distribution Centre, Christy Way, Basildon SS15 6TR. As I need ASAP, or get it delivered, if not I will have to contact my retainer for cancelling my order. Please respond and short this out. Shipment deals: GER6960GB51787869701
Micha
Mar 09,2021Da auf emails einfach nicht geantwortet wird...versuche ich es auf diesem Wege. Meine bereits bezahlte Bestellung vom 23.2.21 habe ich immer noch nicht erhalten. Trotz Sendungsbestätigung. Sendungsverfolgung nicht möglich. Email Kontakt bei der offiziellen Emailadresse aufgesucht. Keine Antwort Sendungsnummer: B2F8315GB90022445601
Dilan Demir
Mar 09,2021Hallo, leider ist meine Bestellung noch nicht eingetroffen. In der Sendeverfolgung hat sich seit Freitag 06.03. auch nichts mehr verändert und auch bei DHL ist das Paket noch nicht angekommen. So langsam habe ich Sorgen das dass Paket nicht rechtzeitig oder sogar garnicht ankommt da es sich bei der bestellten Ware um ein Geschenk handelt. Hier die Trackingnummer dazu, BEA5531GB00191428001 Ich bitte um Infos über den Verbleib des Pakets und wann ich mit der Zustellung rechnen kann. Mit freundlichen Grüßen D.D
Eveliina Neziri
Mar 09,2021Terrible. I ordered 3 packages from feelunique.com and all are lost! How can that even be possible????
Mario
Mar 09,2021Ordine spedito da chainreactioncycles il 2 Marzo, dovrei ricevere il pacco in 6 giorni lavorativi ovvero il 10 Marzo, ma ad oggi 9 Marzo il pacco risulta ancora a Venlo. Ordine CRC0063GB00597104901.....quando riceverò la merce? edit: aggiungo che ho già contattato il mittente tramite il loro form, ma senza ricevere risposta **il servizio assistenza P2P risponde rapidamente meriterebbe 5 stelle, purtroppo le consegne sono in netto ritardo!
Andrea Giulia
Mar 09,2021Buongiorno, Ho ordinato un pacco il 26 febbraio ed è ancora bloccato a VENLO.Ho scritto tre mail ma non ho ricevuto alcuna risposta. Dov’è il mio pacco? Numero di tracking: BEA5535GB00189566101 Cordiali saluti
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Sara Diogo
Mar 11,2021Boa tarde, Realizei uma encomenda através do site LOOK FANTASTIC, sendo que a mesma foi dividida em duas entregas diferentes. Uma delas ficou encarregue de ser entregue pela vossa transportadora, no entanto, não tenho qualquer atualização desde o dia 8 de março, sendo que a entrega estaria prevista no dia de hoje (11 de Março). O número da encomenda é HUT1860GB52371189401. Agradeço uma atualização da vossa parte, obrigada.