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PaintNuts is a paint manufacturer, supplier and retailer specialising in automotive paint, trade paint and paint for the home & garden.
PaintNuts has everything you need to fix stone chips, scratches or scuffs on your car's bodywork. Using our state-of-the-art paint mixing equipment, we'll supply you with an exact colour-match car touch-up pen for an easy fix. For damage that's more complex, we supply car paint aerosols and accessories, including complete paint repair kits, to help you achieve a more professional finish.
PaintNuts also supplies professional bodyshops across the UK.
Reviews 439
lee woodhams
Oct 18,2021Shocking customer service. I give them zero if I could. I ordered paint, primer and some filler. It came within a week. But the filler ordered had been replaced with a 250ml tub of P38 (£9 in Halfords) I'd ordered a kilo of their so called professional fine filler at £12.99. They'd included a note saying it was an upgrade????
Gwen Rattray
Oct 15,2021Yet again spoke to the person in charge of customer service. This would explain the terrible reviews for their customer service!!! Please do not buy from this company, you will regret it. Most definitely not recommended.
Sharon N.
Oct 15,2021Awful customer service team. The staff here lack any common sense and are as incompetent as each other. Paint received was such poor quality and not even a match for the colour of my car. I provided photos and even painted a piece of card to hold up against my car to send them the required photos they asked for. They didn't resolve my query and were very dismissive but I thought it's better to save my sanity than argue with them over £10! Do yourself a favour and read the rest of the reviews here as this is clearly a rubbish company who will soon fall downhill!
Jacqueline McCaw
Oct 11,2021Ordered wrong paint sent back unused as stated on their website now refused a refund will not be ordering from them again.
Angela Lane
Oct 01,2021I ordered just 1 can, hoping if correct, I would order more for my other 2 vehicles. After a week, I emailed asking why the parcel hadn't been collected yet even though I had been given a tracking no and delivery was supposed to be in 2 days time at the latest. Generated usual crappy reply about 5-7 day delivery, generated tracking no once order is or etc etc. No reply to my actual queries in my email. The latest it should be delivered is today. 7 days days after my order. It was online collected yesterday, and placed on a 48hr delivery. So guess what it certainly is NOT out for delivery today. They state their delivery rules on their website, yet go against all this by waiting a whole week for the item to be collected, then still put it on a 48hr delivery so there is no way it can be delivered in their own stated times. Email reply to my queries was just the usual brush off, they never even read it to find out what my query was!! So, I've had to cancel the person who was due today to spray my repair, as the item hasn't arrived and Hermes only collected it yesterday so couldn't deliver today anyway!! Appalling service so far. And appalling replies to queries via email. I am hoping that once it arrives, either over the weekend or sometime next week, it will be correct and the correct colour. I am not holding out too much hope as if they treat customers like this already, then it shows just how unreliable they are and how untruthful their website actually is. Stating delivery times is down to them, but waiting well over a week for just 1 can of paint to be delivered is pushing it for most company, but this one took a week to get it COLLECTED!!! Fingers crossed it is actually the colour I ordered, as hate to think what will happen if any or arise. Generated blah blah emails sent out in hope it will shut customers up. Suppose it means they don't have to read queries!! I will certainly be back to moan if the paint arrives in a different colour!! So far terrible service received and extremely poor answering queries raised. All this over a can of paint!! Should've gone to a different supplier.
Kevan Godley
Sep 24,2021Had i checked this web site i would probably have not ordered from paint nuts. Red Alfa romeo , ordered paint off halfords who recontacted to say dealers only so could not provide . Searched internet and found paintnuts so ordered paint which arrived in 3 days. Paint applied and 99% perfect match, so happy with it and for a fantastic price. Cannot comment on the bad reviews but I am very happy.
Toni
Sep 18,2021Took ages to come, longer than estimated. Paint come and to be fair is a decent match but very floppy and the brush attached to the lid came off and got paint everywhere
Nathan Whalley
Sep 12,2021Sheet service took 74 months to arrive and paint wasn’t even close they couldn’t organise a p/ss up in a brewery. Asked for silver gave registration and car type and colour they send green. But it’s okay now I’m driving round like the hulk and when people say what colour is that I tell them silver because paint nuts says it is thanks for the paint appreciate you letting me have it for a payment so kind of you to send my silver/ green paint
Vince Mason
Sep 07,2021Great Service - Just don't understand the bad reviews, my paint was a perfect match and really good quality. I can highly recommend this company and will be using their service again.
Mark Mobberley
Sep 04,2021Failed to provide the correct paint colour. I had to jump through hoops to verify it was the incorrect colour, only to be told I could not get a refund as the correct paint had been despatched. When pushed for a reason why the error happened and when would the "correct colour" arrive I was told we are but human and mistakes happen and the would arrive before Friday... You may not be surprised to hear it didn't! I wish had I paint the extra £10.00 and got the paint from the dealership...
Dusty
Sep 01,2021The paint sent was a terrible match and the pen & brush application method very innacurate. I contacted Paintnuts to request a remix and the long email of queries to answer almost put me off, however I answered their questions, sent photos, etc. The replacement paint they sent was an equally bad match so all in all a waste of time and money.
Vladimir
Aug 30,2021Ordered some items. First there was no confirmation email. I had to write them in order to get a confirmation. Then they said goods will arrive no later than Wednesday. They arrived next week Monday at 3.00 pm Had to explain customers why their cars wont be ready by the agreed time and rearrange schedule. Absolutely unpleasant 1st time experience.
angela No, I am JAMES.Angela is my wife
Aug 26,2021slow delivery and the worst paint match I have ever had. that says it all
Peter Howarth
Aug 22,2021I reported the bad match to Paintnuts and got a response asking for more details. I took the time to respond, answering all questions, yet never heard anything again. I took a number of photographs clearly showing how poor the match was but guess they aren’t interested. I should have read the reviews here first BEFORE buying. Save your money, shop elsewhere
Robert
Aug 18,2021The paint sent was not a match at all it was supposed to be grey and when applied it was black .gave them a bad review on feefo because they are inept has to send photos etc. Which I have I'm not holding my breath for a refund. when the paint arrived I'd ordered laquer too the lid wasn't on correctly and had spilled and stuck the paint pot and laquer pot together .in the meantime my revue has been taken off feefo don't deal with this company they are charlatans .
Mr Markham
Aug 15,2021Very happy with the product,exact match will deffinatly be ordering again as got scratches on work van
Troy Smith
Aug 04,2021I honestly don't understand the bad reviews. Delivery two days after purchase and the color is exactly right I managed to cover up bad scratches like they were never there. ZCL Suzuki color code very very accurate. People: When you order, find the color code for your car via your car make/model online, and email them it ASAP otherwise you'll be waiting longer as they need this information to get the exact paint. Cheers guys
michael mcdermott
Aug 03,2021Absolutely shockingly bad service . Ordered the paint via the code and paid for the special delivery. Tracking number and confirmation order had gone out. No delivery got intouch with dhl and they had never received item. Called paintnuts customer service to be informed all they're post is the same 3 days plus even though they charge extra for next day on the option ( £6 for a paint stick) then the customer service informed me my order hadn't been processed at all. So they lie too. Very unprofessional, robbing and profiteering on postage costs. AVOID AT ALL COSTS . USE RS MOTOR PAINTS . READ THE REVIEWS.
Jo E
Jul 26,2021The paint provided - despite my providing the correct code for my car - was totally wrong. It should have been a beige colour for my Fiat but was actually a dark chestnut colour. £22 down the drain. Really angry. This company is obviously a total joke. I just wish I'd seen some of the comments on here before I ordered the paint.
Controlla House, Unit 2,, BB3 0EH, Darwen, GB
http://www.paintnuts.co.uk
Ian
Oct 21,2021Can’t understand the negative reviews either. Ordered a touch up pen by car registration, colour perfect and product really easy to use. The pen nib is very fine and the brush perfect for touching in chips or scuffs. Used it on a metallic blue VW and you can’t see where the chips/scuff were. Great quality , quick delivery and so much cheaper than taking the car to a body shop.