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Panash India is an online platform for Indian fashion, offering custom-fitted Indian wear to customers worldwide. Based in Jaipur, the brand targets the Indian Diaspora in the USA, UK, Canada, and Australia, specializing in Indian wedding and occasional wear dresses. We understand the struggle of finding high-quality Indian outfits that fit perfectly and reflect our cultural heritage. That's why we offer a range of Indian wear for men, women, and children, including sarees, salwar suits, lehengas, and kurtas, among others. Our products are made using the finest fabrics and craftsmanship, ensuring that every outfit is of the highest quality. Whether you're attending a wedding, a festive occasion, or a casual get-together, Panash India has got you covered with our versatile and stylish collection of Indian wear.
Reviews 267
customer
May 19,2021Worst shopping experience. Order is received half and that too late. Duty charges were levied which was more than the price of product. They will nowhere show you that duty charges could be levied. Terrible customer service. All scripted replies that too after continuous emails. No concern for customers. Customer care no. for US doesnot work. Scam business.
Arnim Habib
Apr 16,2021Wake up world. Order the item now & receive it whenever the ass bite her tail. Waste of time and energy. Too shady & waste of money.
Alice
Mar 20,2021Worst service I have ever experienced. They told me they would send my dress weeks ago and then I get an email that they canceled my order. In the next few days they resend an email saying to ignore their last email. I ended up getting my dress after 2 months which I needed it for a wedding. Once it arrives the color and style is different than everyone elses. Then they want to lie and say it doesn’t always match the photo online. Never got a refund. I will never order from them again!
Manpreet Vilkhu
Mar 20,2021Ordered my wedding dress.The dress looks better than the picture, got delivered to Canada in a week, and fits well too.
Aishu Krishna
Mar 01,2021I was honestly worried after reading all these bad reviews but placed an order anyway since I was in a rush to get clothing for my friend's wedding. They shipped as promised and gave me tracking information eventually. Clothes arrived on time and the quality was really good for the price I paid (my lehenga wasnt very expensive). Looked just like the pictures they posted too. Overall I'm happy! One thing to note - they don't really have a customer service number, you'll have to email them if you have any questions
Ayesha Uddin
Dec 13,2020I underwent tremendous stress and financial loss, as order wasn't delivered as promised. Before placing an order for bridesmaids dresses for a wedding, I inquired regarding delivery timeline for my location via WhatsApp. They were very responsive and prompt in replying. They assured me it would take 13 days to deliver it to me once the order was placed, hence I went ahead and ordered. Few days after the order I messaged them on WhatsApp with my order information, making them aware that the order was time sensitive and it's significance given the occasion but did not get a response. After anxiously waiting and not receiving shipping confirmation or order update past 10 days of the order, I inquired and was told that my order was delayed and they were working on it. However, the days kept passing but order status update notification never came, and they remained unresponsive. I made every possible attempt via WhatsApp, email, phone but could not get a hold of them or get reply. After taking my money, they decided to become unavailable and unresponsive. I ended up with no dresses for the bridesmaids for the wedding, was too late to order from anyone else, stores in the USA don't carry more than one piece of the same item, and I lost my money. I cannot begin to express the stress and hardship they put me through both emotionally and financially.
ghanshyam
Nov 29,2020Not good deal for ordering outside of India as it will cost ~60% more cost than your purchasing cost. That is for canada custom duties and DHL courier unnecessary extra charges to you even after you paid shipping charges while buying. Before ordering outside of india, add extra ~60% cost to billing price which is kind of hidden and not known until packet is delivered when u have no option than paying.
Anil Yadav
Nov 07,2020Panash India is the worst buying experience I ever had. I ordered dresses for the whole family for an event. It was a big order in terms of pound value. They dont meet the timelines of delivery which they mention on site. They delivered only half of the order and that too delayed after followups. The main dress was never shipped even after 25 days of order and eventually I had to cancel as the event has passed and I had to scramble at last minute to search for alternate dress. Most importantly they have the worst customer experience and communication. I kept sending them emails and messages and their response time is so bad that you have to keep waiting for days to get any response that too after sending multiple emails and messages. Their phone number never connects. Also i had to pay the DHL and Fedex duty charges extra at the time of delivery. The only good thing in this experience is that whatever dresses they sent those were fine and fitted fine. Not recommend till the time they improve their customer experience and meet the delivery timelines. I would never buy from them.
Shinjini Chowdhury
Nov 04,2020I had chosen to get the Maroon Bell Sleeved Embroidered Front Slit Pant Salwar Suit (Item Code: 2969SL22) dress custom stitched and it was a huge mistake purchasing from this company. When I received it, the fitting was terrible. They made changes to the salwar without bothering to notify me, even though I had explicitly provided my WhatsApp number to consult me on such matters. The zari threads were snagged in multiple places throughout the dress. The stones and sequins were falling off. When I tried calling the US Customer Service number, I got a recorded message that no calls were being taken. I had to email them and asked them for a return and refund. They refused on the grounds that it was custom-stitched. Since they made changes to the salwar according to their discretion, technically I did not receive the product that I had ordered. They refused to take responsibility for their mistakes. It is a huge waste of money and it's going to me cost hundreds of dollars more just to get it altered, more than what the dress is worth. All they offered was to refund the meager amount of custom stitching. I was going to recommend it to my Indian and American friends here but based on this terrible experience, it's not worth putting my friends through their terrible service.
Roshnee Boyjoo
Oct 08,2020Very disappointed in Panash. I am from Mauritius and ordered a lehenga recently but the product is defective. What a waste of time and energy. I called via watsap and they say its only for pre-sale querries not after sales. Not customer oriented
Tayyaba Akhtar
Oct 06,2020Made an order of over £100. Dresses took so long to arrive and had many complications with delivery. Wasn’t made aware of a dhl charge, when i was ordering, which has now come to me many months later. I’ve been charged over £20 dhl charge twice because i ordered two dresses. Overall the worst experience i’ve had with any online store.
Bhavani
Aug 04,2020Hello Panash Team, My bridal lehenga is even beautful and grand than how it appears on your website. You team has done a fantastic job with stitching, finishing & delivery. My family has now placed a lot of orders with you guys and i'll update my review once we reiceve them.
Maya
Jul 02,2020Nice clothing but the delivery and customer service needs a LOT of work. I like to dress traditionally now and then and Panashindia is always a bit hit and miss. The clothing is good but the company really needs to work on treating their customers well. I probably won't return to this store after a few bad experiences, but if they can improve their customer services, maybe I'd reconsider.
Amy Jackson
Jun 23,2020Panashindia make their deliveries only through DHL Express, which means they only pay the shipping costs for DHL Express India. When the package arrives in the destination country, the further DHL Express charges has to be paid by the customer. DHL express will issue the customer a bill for the DHL EXPRESS charge and for the customs. After writing to Panashindia customer service for getting a refund for the charges from DHL Express- this was the reply: “Hi XXXX, Hope you are doing well & thank you for contacting us! We use DHL's express services only. That is why shipment has reached the destination in 2-3 business days. The charges by DHL is a fixed fee charged for processing the duty cost. You may contact DHL for clarification regarding these charges. Please be assured that we have already paid the transit charges at our end. For the other outfit in your order, we are forced to cancel due to delay in manufacturing process. We don't have a fixed date of dispatch for this item as yet. The refund for the sonal chauhan outfit will be available in your Paypal within 24-48 hours. For any further questions, please don't hesitate to contact us. “” So please inform your customers in the future if you should proceed with the DHL EXPRESS shipping which means your customers are aware of the further costs or the customer prefer to wait longer through the DHL standard shipping way and don’t have to pay for the extra shipping charge. 2 outfits ordered but received only one- the order for the second outfit was cancelled after 34 days( order placed on 13.05.2020 - Order cancelled from Panashindia on the 17.06.2020 because Panashindia realized they won’t be able to deliver the product) So be careful with this website- it is a waste of time and money!!
barbara smrke
Jun 06,2020To whom it might concern! I ordered a blue dress almost two months ago and still have not received it. I know the corona crisis made some changes and life is much more difficult specially for those from the border of survival. I support charity, but not like that! People in India are working for less money a month that I feed my dog daily meal. I fight against this! This company is stealing our money in the name of people in need. Shameful! Please think twice while ordering something from them.
Neeti Bajaj
May 26,2020Smart dress. The cotton is not at all dingy. It is very high quality and though quite simple, it is very elegant looking. Best palazzo suit I have in my wardrobe right now without a doubt.
Kusum Wadhwa
Apr 21,2020Kurtas I got from your website are now my favorite work wear. I wear one of them at least once a week. It's lightweight and elegant.
Rajdeep
Mar 23,2020I ordered a dress in January 2020, paid for it and all. After weeks Panash customer service emailed me saying there is a defect in the dress so they do not want to send it to me. Gave me two options, either pick another dress or we can refund you. I asked for a refund and gave them my account number. They have still not refunded me for the dress and are not replying yo any of my emails. This is ridiculous! So not happy with the way they are treating me and not even getting back to me. I have been trying to get in touch with them for nearly 2 months now.
Sushila Prasad
Mar 08,2020Ordered a lehenga. Genuine and absolutely beautiful piece. It was stitched very well and was a perfect fit. It arrived a bit late but the customer service team kept updating me and even delivered it to another country. Thanks.
Humera Khan
Jun 05,2021I placed an order on 17th may with a dispatch in 15 days but till now I did not receive my order I tired calling so many times but no answer on what’s app number tried sending emails but no response . The worst customer service I have ever experienced . This is height ya , I paid for gown that too well in advance but still I still begged to deliver it on time but panash remained unresponsive . I’m going to escalate this with my bank . Regards , Humera