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Reviews 349
Deb Kedward
May 02,2025Fabulous service from order to delivery
Sharon Mcmanus
May 01,2025Just received another beautiful delivery from Pavilion Broadway. A coffee table and console table which completes my living room along side my other Pavilion purchases. I have had a fair few deliveries over the last few months and the delivery guys are always amazing. Big thanks for Robert and James today, great service. Very happy Sharon McManus
SW
Apr 26,2025I have purchased a number of items from the Broadway Pavilion without issue however.....a dining table I got from them 3 years ago had split and cracked in a number of places. I reached out to them and they did contact nothe manufacturer (Carlton Furniture) who basically didn't want to know.Unfortunately after that neither did Broadway Pavilion. I did request that they arrange for a furniture repair or to replace the table but that seems to have fallen on deaf ears. Nothing,no advice or recommendations and certainly no offer to repair or replace. So for me it's the last time I will shop with them - great until something goes wrong, then no back up or support .Is it unreasonable to expect a solid wood table to last more than 3 years? I don't think so but Broadway Pavilion and Carlton furniture have other ideas.
simon cormor
Mar 11,2025Excellent service from start to finish, delivery was brilliant, sofa great, would highly recommend
S.D
Feb 08,2025Ordered 2 sofas, which are stunning. One had a small mark on it & the same day the owner came to my home to remove it. Really lovely & professional man, who obviously takes massive pride in his business. Would definitely buy more from them as the choice is very much me.
David S
Jan 31,2025Never got a reply by there contact is page I guess they too busy to take my money
Mr
Jan 13,2025Very impressed with the level of service provided for my delivery. Callum and Liam were exceptional and very professional and friendly
Miss
Jan 09,2025Very happy with product that I ordered from pavilion broadway. Great service from delivery men James and Callum. Would highly recommend.
Chris C
Jan 04,2025Brilliant showroom with an amazing selection of beautiful, contemporary pieces. The delivery was on time and their tracking system is excellent - you know exactly when it will arrive.
SK
Dec 09,2024James and Scott were incredibly polite, professional and helpful. Would definitely recommend.
Alan Dougall
Dec 07,2024Ordered a 4 Seasons Outdoor Belair Garden dining table which was promptly delivered by 2 of Pavilion Broadways own staff. The guys carried the heavy items to my back garden for me to assemble and were very helpful. I contacted Pavilion Broadway for some information relating to my purchase and was greeted by a very friendly South African lady (Taryn) who promptly answered all my questions, now I'm sitting back in the sunshine admiring my great looking garden table & chairs and well done to Pavilion Broadway.
James Robertson
Dec 02,2024Scott & James were friendly, efficient and polite. Would defo recommend.
Aaron Watkin
Nov 17,2024Scott and James were great. Put our table and chairs together quickly.
Stuart H
Nov 02,2024Pavilion Broadway staff were friendly, professional and really helpful from the start, with Taryn in the showroom through to the end, when James and Scott delivered our new furniture. Couldn't have asked for more. A real credit to the company.
Philip
Oct 30,2024Another great deliver by James and Scott very friendly and always take due care and attention when in my property. Thank you once again. Philip
Karen Smith
Oct 25,2024Electric recliner leather chair. Bought this product in May. At MY REQUEST they held it and delivered in October. Scott and James delivered my chair, they put the chair together they ensured the electrics were working, they took the packaging away. Both were charming and considerate of my property. Super service from both the shop and especially the delivery guys. Thank you
Ms Jean
Oct 21,2024Thank you so much James and Scott. Five Stars Jean
Colin
Oct 18,2024We have just had 4 pieces of furniture delivered by Scott and James. Fantastic service! Nothing was too much trouble. Their patience and care in manoeuvring around our old farmhouse hall and stairs were exemplary. If you had a 6 star rating, they would be worthy of it!
Andrew Cotton
Oct 17,2024Scott & James a great representation for the business. Couldn’t agree more with Cheryl’s comments.
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, GB
http://www.pavilionbroadway.co.uk
Honey247
May 20,2025I am very impressed with this company. The young lady who assisted me with type of armchair and colour was so patient and helpful. The delivery by Robert, James and David was absolutely excellent. They moved my old furniture and made sure that my new armchairs were unpacked and all packaging removed. They only left when they were sure that the armchairs were exactly where I wanted them and that I was happy. A great service all round and I am happy to give them the five stars.