Fantastic service from start to end. Purchased a large dining table and console unit, excellent quality and very happy.
Good product, attractive price, great service
Stunning product and outstanding delivery service
I have now twice made purchases from Broadway Pavilion. In both cases I have made a choice through the official website. The lamps were of luxury quality and delivered in the promised time all carefully wrapped and with no fault. I was advised to come over to the shop to see and have a feel of the bedroom furniture I was thinking to buy. . My furniture was at the warehouse already and I was kindly allowed to see it there. I have placed an order and it was delivered all the way to Wales in three working days to my surprise! I have been notified by email and a text message about my delivery day and time. How convenient! I am very pleased with the service and quality of the pieces. I would highly recommend to do purchases in Broadway Pavillon if you require high quality of goods , brilliant service and peace of your mind.
Excellent π
Amazing customer service in shop and deliver team. Really pleased with what we purchased and the whole experience. 1st class
Excellent, really helpful and lots of choice in store for all price ranges. Delivery drivers great and even took rubbish away to be recycled. Will be back again.
Really impressed with the items they have on offer, the customer service and communication, really happy I found them!
Excellent service and did exactly what they promised. Friendly, supportive and helpful
Very helpful staff online and the purchase was straightforward. Delivery was also good, with ETA only a little out but as it was at the end of the day it could have been much less accurate. The delivery men were very helpful and didn't seem to mind taking the mattress upstairs for us.
Really pleased with the company, product and the delivery. Highly recommended!
Desk chosen is excellent value for money, good quality, and stylish! Fabulous customer service too. Efficient, professional & arrived as promised. Highly recommended.
Great service start to finish, delivery drivers very helpful, will continue to use Pavilion.
Fabulous range of furniture, great customer service, brilliant communication and courteous, efficient delivery. Very pleased. Canβt wait to visit the shop in person! Thank you π
Beautiful console table, delivered well protected, friendly delivery guys!
Great price, friendly service, and a friendly delivery team. Top notch, well done...
Great customer service, prompt delivery, beautiful items and an easy smooth service.
Great staff, arrived exactly on time and took away all packaging. Very impressed!
Having had bad experiences with two other companies trying to purchase this coffee table Pavilion Broadway were a breath of fresh air. Spoke to Sue who checked with the warehouse that they definitely had the table in stock. Half an hour after placing the order received a call to let me know that they could deliver it the following morning. Highly recommend this company and would definitely use them again.
Jon Scott
May 11,2021I must have been unlucky when compared to all the positive reviews. Its been appallingly bad from the start. Ordered easily enough online and the funds were taken immediately. There was no expected delivery date on the order confirmation but the website mentioned a date two weeks later. That was fine. Buying in plenty of time as a birthday present. Anyway, from then on, zero communication. Expected date came and went. Chased up to be told it will be 'tomorrow', then 'end of the week', then next Monday, then next Wednesday - each time having to chase up myself rather than receiving any communication. So I cancelled my order only to be told they can't cancel the order with their suppliers. Meanwhile I have ordered from a different supplier who delivered in 24 hours. I'm still waiting for the cancellation and a refund. Be warned.