Had 2 attempted orders from this place. First one ordered in may, in June emailed to ask what was going on they said it would now be august so I cancelled the order. Then I made another order a month later they took the money from my bank but I got no order confirmation. Spoke to an appallingly rude lady who was no help at all. Still in limbo with over £1100 missing from my bank. Will avoid this company and never use again!
Always a friendly and reliable service with knowledge and help when needed. Thoroughly recommend : )
Excellent no hassle service, fast and efficient delivery. Really pleased with our picture it was on the wall within half an hour
Very helpful when we purchased a new rug and offered simple return policy if not satisfied. The rug was delivered much quicker than expected direct from the manufacturer. Packaging was exceptional and the rug is fantastic😁. Very pleased with Pavilion and fully recommend them.
Excellent service throughout from purchase process through to delivery. Probably the best we have ever experienced. Thank you
Fabulous from beginning to end.
Excellent quality product, attractive price, rapid & efficient delivery.
We obviously were shopping on-line and found the piece furniture that we were looking for and then contacted the store by telephone and the gentleman made our order and payment hassle free and painless(well apart from parting with money that is) and told us that we would have delivery withing two weeks which we did and the delivery guys were on time and un-packed safely and situated the furniture were required
Excellent from start to finsh to arriving at showroom where we could browse and not be pestered. To ordering in store to delivery. Nothing was too much trouble, such customer service is rare knowadays. Will certainly be back.
Ordered a 2nd puff (foot stool thingy). Which was delivered within 72 hrs. Absolutely 💯 service. I can highly recommend.
Furniture arrived on time and all good so far. Very impressive store with friendly staff and great selection of items.
On time and great delivery team navigating the furniture into our cottage. Top notch service I have to say.
I am so impressed with your total service! Thank you for the next day delivery despite being told it might take two weeks. The coffee table is amazing!!! Excellent service !!
Good service . Thank you .
Quick delivery on a dining table that was in stock. David, the manager, was very helpful.
Fast delivery of a beautiful serving tray, well wrapped and just as shown on web site. Will use again in the future.
I found the team very helpful at Pavilion Broadway, unlike a much larger retailer that I had also contacted about the same sofas. They took the time needed to confirm the information I wanted to check and I then confirmed my order. Very happy to recommend.
We experienced a truly impressive service from Pavilion Broadway, a fantastic array of choices and styles, the sales manager was really helpful. Shipping arrangements were uncomplicated and super fast, and the quality of the furniture we received exceeded my expectations. I’m really glad that I found this company and will certainly be shopping online with them again.
Great service and on time. Staff very helpful. Always found goods to be of excellent quality. Thank you.
Diane Martin
Jul 06,2021Excellent communication and customer service Item delivered promptly and was able to track Would recommend