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PENNYMAC

3.5 (901 Reviews)

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PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. We also purchase loans from banks and other lenders, then use our industry expertise to help borrowers restructure their mortgages so they can stay in their homes. NMLS #35953.

Reviews 901

3.5

Out of 5.0

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Donna Thomas
May 07,2020

They have been the best customer service mortgage company I have been with...I hope they don’t sell my loan because I truly love their professionalism and pleasing of their clients!

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Liz
May 07,2020

Excellent experience!

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Paul
May 06,2020

Everything was smooth and fast

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Skylar Tomlin
May 06,2020

Almost everything handled over the phone, easy process. Good rates

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Reid Massey
May 06,2020

this lady was very good

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Michael Davis
May 06,2020

Easy company to work with.

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Greg
May 06,2020

A great experience all around. Very smooth process. Very impressed with how everything movers so quickly and without any hangups. The process was a pleasant experience in every aspect.

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Steve Bailey
May 06,2020

Fast, accurate, great communications!

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John
May 06,2020

Pennymac is a company that is easy to work with. They have been my mortgage lender for several years. I am happy with the services that they provide, and look forward to working with them in the future.

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Anna Stokes
May 06,2020

Micheal Amari was great to work with. He helped structure a loan to fit all of our needs. Communication after Michael could use improvement but overall it was a pleasant process.

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Tanjaree Turner
May 06,2020

Great company. Always encounter professionals with great customer service. Along with Pennymac being my mortgagor, I have also gone through 2 refinances with the company. Pleasure working with them.

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John Riviere
May 06,2020

Great team to work with

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tangela moore
May 06,2020

The pennymac staff members were very friendly, professional and helpful. Refinancing my homeloan was a smooth process without any hassle or headache. The process went exactly as explained.

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Maurice Stratton
May 06,2020

I love PennyMac

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Cheryl Jackson
May 06,2020

Easy and quick refi

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Joanna
May 06,2020

Good service especially since we are all dealing with Covid-19 right now.

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Bruce Bailey
May 06,2020

The VA IRRRL refinance I did with PennyMac was very quick and easy. I have closed 3 VA loans and 1 VA refinance previously and this by far was the beat experience. The ease of online completion of paperwork and clear communication during the process made it the smoothest closing I've had.

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Pamela White
May 05,2020

This was the fastest re-finance I've ever done! I had to do NOTHING! My agent took care of everything!

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Craig Farver
May 05,2020

Good interest rate. Very good coordination. Recommended.

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Don Vanderau
May 05,2020

They are professional and patient with the customer. They are also willing to answer any question you have at any time.

(800) 777-4001 [email protected]

3043 Townsgate Rd, Suite 200, 91361, Westlake Village, US

https://www.pennymac.com

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