Places for People
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We are Places for People, the UK's leading Social Enterprise. We change lives by creating and supporting thriving Communities. Our business consists of complementary companies that are market leaders in homes and Communities, regeneration and development, investment management, property management and leisure. We own or manage more than 245,000 properties that are the homes to around 500,000 Customers right across the UK. We operate 100 leisure facilities that support the health and Wellbeing of our Customers with an average of 1.9m visits a month. Using the power of partnership and working collaboratively, almost 11,600 Colleagues in more than 20 specialist companies create Communities and provide People with opportunities and choice in a way that few organisations can match. What sets us apart from other organisations, is that beyond providing housing or leisure opportunities, we have a genuine commitment to improving people’s lives and Communities as a whole. Through our social impact work, we use our precious resources to make a real and lasting difference through schemes that offer support with employment, health and Wellbeing, finances, homelessness prevention and more. In 2022, our social impact work delivered £272 million in wellbeing value to Communities and £300 million in 2023.
Reviews 840
Nicola
Oct 23,2024Places for People operatives are always so polite and respectful, they carry out whatever task they are here to do quickly and efficiently with minimal disruption.
Stephen Graham Murphy
Oct 23,2024Lovely people all the way through the chain. Made us feel like real people not numbers. Good selectrion process for shared ownership properties, and high quality homes on offer.
Mr William Sharp
Oct 23,2024When I first notified you of our damp problem, you must be congratulated at your speedy response you took, in attempting to rectify this. However, the remedy provided by 'Envirovent' proved mostly inadequate. The system only worked if the bathroom door,( where the 'continuous' fan operated), was left open at night, and the door to the bedroom was also left open.? Thus keeping a constant movement of fresh air into the sleeping area. This was proven on our vacating the property, by the amount of time, and further work needed throughout the flat, to bring it up to a habitable standard. Hence only 3 Stars.
Steven Goodwin
Oct 23,2024Any problems i have had Places for people have sorted swiftly.
Mrs M Raniszewska
Oct 23,2024Communication between Places for people and other contractor is very slowly.Time for updating repair progress is unsatisfactory.
Lorraine McLauchlin
Oct 23,2024Not particularly happy with feedback about a matter of concern regarding behaviour
Kerry Hanrahan
Oct 22,2024Could ask for better the help they have given me after having a hard time
Becky Tookey
Oct 22,2024PFP have been very good, made the whole process very easy and regularly update me, chase repairs and keep in contact to ensure I am settling in well, I have requested various permissions through them since I have moved in and they are always very quick to respond and help out, would recommend them!
Janice Oxley
Oct 22,2024Take to long to carry out repairs phone lines always take to long to get through always long queues. Do not keep front of the building in good repair and clean. Grass cutting carried out is a joke looks a right state after gardeners have been. Very bushy and high shrubs planted alongside path way which restricts the pathway no body checks them.
ELIZABETH TELFORD
Oct 22,2024Staff are always there to help with all questions.
Stephen Draycott
Oct 22,2024Becci has been brilliant at sorting any problems we have had with our new home. I cannot thank her enough for all her hard work.
Michael Biggin
Oct 22,2024Good service but were very slow on our fence repair also we feel forgotten with our neighbours on the state of our windows doors and exterior decorating Cost of rental is fair and the new online service provided is also good
customer
Oct 22,2024Brilliant from start to finish when buying our home. And aftercare very good.
Chelsea Booth
Oct 22,2024I had an excellent experience buying my shared ownership with Places for People. I love my house and I also found the staff very helpful, especially Donna and Dee. I highly recommend.
colin cleverley
Oct 22,2024Good service but waiting to hear outcome of surveyours visit last week reg insulation main bedroom & living room,he is submitting recomendations.
Peter Blount
Oct 22,2024Services cut Rents up this is not fair to our cliental
SUSAN MURRAY
Oct 22,2024Short staffed so repairs take up to 3 months and over. You complain and they take notes then that's the last you hear. Some flats standing empty for weeks and nothing is done. I find this last year it's gone rapidly downhill. The company doesn't seem interested in what the tenants want or have to say and yet they put the rents up each year. It was never like this. There's no pride in the place anymore. It's as if the company just doesn't care as long as the rents are paid. Complete shambles and a total disappointment.
Nicola Moore
Oct 22,2024Service ,care and aftercare has been outstanding from start to finish . Super friendly and approachable staff, communication all the way . Finish on the property is outstanding and they really do think of everything to help you settle . Emma and Arran have been super helpful . Thanks again
Mr Leslie Harris
Oct 22,2024Very reluctant to do repairs , waited about 5yrs to get a bit of fencing repaired, will probably have to wait longer to have a deterioting concrete patio repaired, All you get is , it's on the fencing programme, or it's on the concrete programme, but they don't tell you how long their programme is !
4 The Pavilions Port Way, PR2 2YB, Preston, GB
http://placesforpeople.co.uk
MC
Oct 24,2024This review is regarding one of the companies that is part of the Places for People group, RMG. RMG have no interest in providing a professional service to their clients. They are paid a management fee, but in my experience in dealing with them since July 2023, they do very little. The Property Manager, seems to either ignore emails/requests or only acts on such requests after constant hounding from me. It's not only rude it is unprofessional to constantly ignore requests/address issues. This is no way to treat clients, whom without, RMG would not have a business. The call handlers that take the calls are always friendly and helpful, and unfortunately they are the ones that have to deal with unhappy clients. Do Places for People also they think it is acceptable to allow this unprofessional behaviour and service to continue?