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Welcome to PM247, Professional and Friendly Emergency Heating, Plumbing and Drainage Engineers who are qualified and Experienced. All our Engineers are security checked, fully insured and we guarantee everything they do for 1 year. Tell us your problem and we will tell you how we can fix it and exactly what you can expect to pay, and do our best to get to you within the hour.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise so you can rely on us whenever you have an emergency or any other DIY/Property Maintenance requirement.
Reviews 758
Tzoulia Koula
Jun 01,2024*Scam* in the site was different prices and when the plumber come to my house he said I have to pay the un reasonable 420 £ he took advantages as I didn’t know the work value I am trying now to call them and to solve this and no help they don’t care . Never I am going to hire from this company again . And I suggest nobody do as well .
Toni
May 31,2024They said they'd be here between 1-3pm and then at 3.15 got a call to say they would be there at 5. He was there for all of about 10 minutes. I had a leak, the pump for the shower was leaking and when he saw the pump he said what is this pump for? I also had noises coming from the taps where I turned it on and he just told me to change the taps. The resolution for the leak was to put sealant round the bath as the existing sealant had gone. Paid £144 for this and to be asked if I wanted him to put new sealant round. Got another plumber to come out and diagnosed the two other issues straight away. Absolute waste of time do not bother with this company they are an absolute scam and rip off. When I spoke to their admin department to complain they said well then identified the leak which I already knew where the leak was!
Mrs Pamela Sweeting
May 27,2024If I could give less than 1 I would. Called at 4pm on a Saturday, told between 5 and 7. Spoke to them at 6.30 told between 6 and 8pm. Spoke to them at 8pm, told it wouldn’t be that day. Bearing in mind I had already paid £144 and waited 4 hours. I was assured it would be at 8 am the following day. They hadn’t arrived by 8.45. I called and spoke to a gentleman who was so rude and said he didn’t know what I expected of him. Plumber arrived at 11 am said they could fix the issue but would be another £800. Absolutely awful service. People on the phones rude and didn’t listen. Got the address wrong twice. Please believe I am not one of those people who leave awful reviews for the sake of it. These people are dreadful. Truly dreadful please please don’t give them your money
Claire B
May 22,2024Good engineer who arrived promptly and helpfully cleared the blocked drain. However, the company is sneaky in the way they bill you - beware! I received a verbal and email contract which stated £120 + VAT for call out and investigation, plus a fixed price for anything that needed doing (but prices not provided). I knew the blockage required use of a chain machine (dont know what its proper name is) but they gave no quote for this or any other subsequent procedure. In the end they charged me £1895+VAT=£2274 (for a total of 1 hours work). Far higher than I expected - no hint was given that the bill would be in this range
Antony Yates
May 21,2024This company claims an affiliation with Dynorod and their parent company British Gas. There is NO affiliation. If this company tells you they can help you if you have a British Gas Homecare policy, they are lying. Read other reviews saying the same.
Martin J. Gilbert
May 19,2024I paid £144.00 in advance to fix a faulty flusher for the WC and then they took a further £350.00 from my account
Jock
May 16,2024Clearly just another scouse bin dipper ripping off the public with their generous donations and buying house's and cars for himself. JAIL HIM AND CONFISCATE EVERYTHING HE HAS. HE SAID IF THE PUBLIC WEREN'T HAPPY HE'D SHUT THE COMPANY DOWN TOMORROW. I HOPE THIS ROBBING 🔔 END DOES AND HE ALONG WITH HIS BANK ACCOUNTS ARE BEING TRACKED PROPERLY BY THE RELEVANT AUTHORITIES. ABSOLUTELY DISGRACEFUL BEHAVIOUR BUT DOESN'T SURPRISE ME WITH THIS BIN DIPPER. SUCH A SHAME THAT A SCOUSER HAS TO DRAG BURNLEY INTO THINGS.
Fiona
May 16,2024Scam company ousted in 2011 by BBC watchdog when they were trading as Property Care Solutions. They then dissolved and set up as PM247. Same owners, still ripping people off. You can see on Companies House. Read the Consumer Rights Act 2015 - especially section 4. They try to intimidate you, but the law - and small claims court - is here to protect against companies like this. Can only assume all the 5 star reviews are fake. Report to Trading Standards.
Heather Kirkham
May 14,2024I have to admit I did intially websearch Dynorod at the recommendation of a local plumber, and did click on the first result (PM247) without realising (my own fault); however they were able to get an engineer out the next morning and Erin did an amazing job locating and sorting out the problem. We were told the price of the job before works were carried out, it was pretty pricey but I guess this was down to the equipment used and bank holiday extra charges etc. Erin also confirmed that there was a year's warranty on the work which was good to know, although it looks like we hopefully won't need this as he did a top job. He explained everything that he was going to do and then confirmed this afterwards, so we were well informed, and of course Erin was als very friendly! The office also called us a week later to confirm everything was still ok which was a nice touch; yes it was very expensive but the service was absolutey five star, and you definitely got what you paid for. Thanks Erin and team :) Edit: have deducted one star as in hindsight I think we may have been overcharged based on other reviews. Still can't fault the service, however the expensiveness would make me seek other quotes before coming back to the company again which is a shame as Erin did an amazing job and it's no reflection on him.
Mac
May 13,2024DO NOT DEAL WITH THIS COMPANY! They got my business by pretending to be Dyno-rod. They use the name 'Dynorod' (no hyphen) on Google. They charged me £774 to clear my blocked drain which I paid in a panic because we had no working toilets or water. They completely failed to clear the blockage and then left. I had to call out another company who cleared it immediately and didn't charge me because they felt so sorry that I'd been scammed by PM247. I've since learned that the maximum they should have charged me for this job should be £130 - if they'd actually done the work! When I raised this with PM247 they were incredibly rude. Every part of dealing with this company has been horrible.
Umar Adams
May 13,2024I had a fantastic experience with the service provided for my property. The pricing was very reasonable, and the staff were extremely friendly. I would definitely recommend them to others.
Samuel Russell
May 13,2024I had my leak checked by two other companies who said it would take 5 to 6 hours and involve tearing out most of my bathroom. Pm 247 came, fixed the issue in just 2 hours with hardly any disruption. They are now my go-to plumbing company - I can't recommend them enough!
Ryan Murphy
May 12,2024I contacted PM247 for an emergency and they were incredibly helpful from the moment I made the call to when the engineer arrived at my property. The price was very reasonable, especially considering the urgency of the situation. I would highly recommend this company to anyone in need, as they are very trustworthy.
Quinn Foster
May 12,2024I successfully resolved a challenging issue that demanded discretion. Managed to clear a clogged toilet quickly and expertly. Cannot recommend enough. Thoroughly impressed.
Peter Dixon
May 12,2024Booking the job with Micheal was a breeze, and he was extremely helpful and did an excellent job from start to finish.
Noah Hill
May 12,2024Amazing service. Thank you, Mark, for being such a valuable asset to PM247. The task was finished in under an hour. I would definitely consider using your services again. Thanks, Chris.
Richard Mortimer
May 12,2024Never known a company like it price hiked up over £ 100 as per estimate on phone . Total job time 7mins included setting up and putting away. total time on site 55 mins No wonder the subcontractor turned up so fast . So steer clear of these people
Mason Stewart
May 12,2024I received outstanding service from PM247. I called and they arrived at my home promptly, completing the work quickly and effectively. Thank you for the excellent service.
Liam Carter
May 12,2024I had a problem with my drain overflowing, so I called pm247. They were able to send someone to help us within 1.5 hours. The technician had to jet the drain and spent about 2 hours onsite. The total cost was £295, which covered an initial attempt with rods and locating the exact problem area. I am relieved that the issue is now fixed, and I feel like I got a great deal! I will definitely be telling my friends about this service. Big thanks to Michael the engineer for his help!
Sara
Jun 08,2024Prompt and efficient service. Engineer was polite and considerate