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Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

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We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

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Elfrida Jones
Jun 08,2021

If you were previously Printer Basics then I have used you in the past .. I have changed my printer and am only now getting to order replacement inks. I will definitely use you again and will recommend you to others. Thank you for your service - by return!!

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Peter Y
Jun 08,2021

Efficient service. I desperately needed a new scanner, which I originally ordered from Ryman’s - however after a week they still hadn’t dispatched. Printerbase took, processed and delivered my order before Ryman’s even got round to responding to my chaser. Would definitely recommend printerbase, my only constructive “criticism” would be that it would be nice to have a tracking number included with orders, so we can see roughly when deliveries are likely to be made.

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Mike Jeffes
Jun 08,2021

I bought an Epson V600 scanner online and received an email to call the adviser to see if it was going to meet my needs. He also advised I could ring for support with set up if required. The product arrived the next day and I did ring for a bit of advice. The phone was answered immediately and the product works brilliantly. Best service I have ever had from an online purchase,

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Keith
Jun 08,2021

I ordered a printer online, late one evening. The following morning I received a phone call to say that it was out of stock but due in the following week. I was happy with that. The day after I received notice that the printer was being delivered that day. I had made plans based on delivery the following week, hence 4 stars, not 5. Talk about quick service!

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Amy Raphael
Jun 07,2021

I got in touch with Printerbase to ask about buying a new printer as mine was 'broken'. The very kind man doing the e-chat sent a link that mended the printer in less than a minute. That is service!

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Francesca
Jun 07,2021

Adam was very helpful. He was quick to respond to my questions, and even went away and did further research for me. His responses were informative and to the point and he was very polite.

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Some One
Jun 03,2021

'Free Next Day Delivery' did not happen. Still waiting for delivery on working day number three since ordering at a weekend.

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Simon
Jun 02,2021

Very quick delivery and the printer was very easy to setup

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Mark Munford
Jun 02,2021

i was told that the printer would be with me the following day and i would be call by the delivery company and given a time when the printer would be delivered . by about 2 pm i called your company . only to find out that they had tried to deliver the machine and no one was in.. no one called and it was a complete shambles. i was then given the tracking number and again i was not told when the machine would be delivered so i had to wait in all day so as not to miss the delivery again. your delivery system is no good and i could not recommed you on that basise. everything else was ok

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Gillian Sanders
Jun 02,2021

So far we are very pleased with the printer. We hope it will last us longer than cheaper varieties which we think may be false economy.

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Mull
Jun 02,2021

correct product , delivered on time

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Martin Rose
Jun 02,2021

They did what was on the box. Delivered new bit of kit prompt and efficient. What more do you want!

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ARCS
Jun 02,2021

Very efficient and professional service. The sales team even advised us about how we could save money on a particular order. Will remain a loyal customer.

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hywel williams
May 29,2021

Good website. no fuss, nice lady checked my order before sending it. came on time, and printer works fine. Printer set up not easy, but managed in the end.

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Michael Petty
May 28,2021

I have used Printerbase a number of times. I have found this company to be fast, efficient and with competitive prices. What else do you need? Highly recommend.

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Customer A1 Car & Van Sales Central Scotland
May 28,2021

The company got in touch after I ordered my printer and we talked through the pro's and con's of the machine to prove that it would do everything I needed before it left their premises. I thought this was first class customer relations and would not hesitate to use them again or recommend them.

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Charles Smith
May 27,2021

I ordered an Epson SC-P700 from Printerbase and it was delivered promptly, but sadly during the despatch process one of the print cartridges was delivered by an unannounced route. We received that cartridge a couple of weeks later. When I purchased an Extended Warranty, via another supplier, it could not be delivered. It turns out that Printerbase should have sent me a Standard Warranty activation code electronically (according to Epson UK). This item did not arrive. You have to register warranty within 30 days. I contacted senior management in Epson (UK) with a video report and they resolved the issue within 24 hours.

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Jennifer
May 26,2021

Easy, simple transaction and fast postage (arrived the day after I ordered). I even received a call to check the printer I ordered was exactly what I needed before they shipped it. I would happily recommend Printerbase

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Leslie Broadhead
May 26,2021

I placed an order online for a printer cartridge; I had not used Printerbase before. I paid for my order, but shortly afterwards I received a phone call from James Eastwood from Printerbase, thanking me for my order, and advising that a similar cartridge supplied by Printerbase was a good deal cheaper (and in fact, by purchasing 2 of the cartridges I only had to pay just over £10 extra). I decided to order 2 of their cartridges rather than ask for them to refund the difference, and to my surprise and delight they were delivered the very next day! This, I reckon, is as good an example of customer service as you're likely to see; I don't usually leave reviews, but in this case I am happy to do so.

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Kevan Davey
May 26,2021

Excellent service, even verified my order to ensure I knew I was ordering a mono printer per chance I really wanted colour. Very swift delivery and excellent pricing. I will be using Printerbase again, Highly recommended.

0161 308 5800 [email protected]

Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, GB

https://www.printerbase.co.uk

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