DROPPED BOXES OFF AS ARRANGED. uSEFUL IF THERE HAD BEEN SIGNAGE AT ENTRANCE OF THE ESTATE AS TO LOCATION.
I contacted them as I had a major issue with a fellow shipping company called ReloUK. PSS were accommodating and happy to help resolve my issues promptly.
Smooth and easy to deal with, not to mention quick!
The movers are experienced and professional and took care of all our property. I can highly recommend them.
Care and cooperation
Provided guidance at each step of the process, and quick responses to my queries.
I moved to Australia last year in October, my shipment left on the 27th of September and was told it would be with me before Xmas …. It didn’t leave England till the mid November and when it did arrive, half my belongings were missing. Got all boxes but a lot of stuff gone e.g. tools, consoles , silver coins , hair dresser bag with equipment the list goes on and because the boxes arrived although half empty, we cannot claim anything back . £2000 plus and my children baby pics ( on old phone ) just gone in a blink. They tried to blame Australia ports but they have 24/7 cameras but PSS don’t have a single one….. do not use them and I’m happy to give the shipment details and the emails if anyone is interested They have responded with a soulless response and I have contacted them the minute my stuff arrived and pss by email saying “ it’s not our fault. Must be Australia’s “ but as I’ve stated , it was under 24/7 camera footage the whole time when it landed not before …. People please go somewhere else .
Great personal service. Clear communication and very easy to use and great value
Honestly such a smooth process from initial enquiry to collection. Staff super friendly and so efficient.
Very helpful and accommodating. Everyone I had contact with was really nice and knowledgeable. Would highly recommend to anyone moving overseas from the UK. Made the move as easy as possible.
Excellent professional service. Fully satisfied. Will now wait for my stuff to get delivered at other end of the world to give 5/5 star review. Fingers crossed.
Highly recommend, moved back to Aotearoa & still managed to ship excess stuff from London to Kerikeri within a few days through our whanau living in the UK. You won`t be dissapointed with the PSS team, Austin, Hamish & Rachel just to name a few! Nga mihi nui kia koutou katoa!
We were extremely impressed by the professionalism and speed of the crew that packed up our belongings. Would highly recommend!
Brilliant and super efficient.
The company were very understanding and accommodating and were happy to work with us to achieve the desired outcome.
Thank you for your kind reply and more importantly sorting the hiccup we experienced. I am glad to provide 5 star review since you were so responsive and helpful! Thanks again for great customer service!
Amazing service! Lovely guys who came to do the packing were so friendly and professional. Got the job done with no hassle what so ever. Fastest but careful with all our belongings. Everything has been explained. It’s been easy to get ahold of people and everyone has been so helpful and happy to answer any questions we have had during the entire process!
We entrusted Hong Kong's Asian Express International Movers Ltd to transport 60 boxes of household goods to the UK. After the goods were put on the ship, PSS International Removals from the UK contacted and updated us the status. The staff has quick responded to my enquiry. The moving staff arrived my home on time. They were very helpful with polite manner and careful in placing our items as required. When I opened the carton, I was happy to see that all the items were intact. Thank you very much for your service.
So far the service has been great. From initial quotations through to the custom forms (make sure you have a printer) to the guys who came and packed. They took such care with all of my items and were a delight to have in the flat. All I can say is sorry to them for having to run up and down 2 flights of stairs
Jason Escalante
Jul 07,2024Moved from Edinburgh back to California. They quoted me a fantastic price and were available for help or questions throughout the process. They actually dedicate people to each move and I had two, who were both informative and very quick to respond to questions.