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Reviews 784
Alex Murphy
Jun 22,2024Great service, great communication, much appreciated
Mr Mcasey Paul
Jun 22,2024Great service and communication from the start. Our goods went from Australia to the UK with no problems. The company kept us updated with emails and a tracking system. Everyone we dealt with was excellent. Keep up the good work! Many Thanks Evelyn Steen.
Joel Doyle
Jun 22,2024Staff member who delivered it were really great guys
Simon
Jun 22,2024Very clear on requirements and timelines, very fair pricing.
yeon
Jun 22,2024If you like to suffer and must use them, I come with advice : 1. Don't opt-in to 'Standard Liability Shipment Protection'. Once it's time to cover damages, they correct you from even calling it an insurance. 2. If opting in, declare prices wisely. You pay extra based on your declared value, but you don't get your declared value back. 3. Don't move pricey vintage items. Vintage = depreciated used item = secondhand stuff on ebay. 4. Once items come damaged (which plenty will), take pictures from every angle. Pictures they took themselves are deemed insufficient to substantiate the claim. My case as fyi : - Declared a glass dining table for £700. - PSS charged 3.5% of declared value + 0.3% per month - Moved from London to Amsterdam (PSS721215). - Table came completely shattered. Local company declared it a total loss, took pictures and removed table. - Sub contracted RCS ('Removal Claims Service') comes in. They now value the table as £200, not £700. - All claims are also subject to an extra £100 'handling fee', as clearly stated in T&Cs. - I get offered £100, I have no table. Updating to respond : - I did locate similar items of that cost. Your 3rd party disagrees and refers to £80 side tables on ebay. - I don't need £100 extra as 'good will'. I want PSS to pay back for the damage caused to my property. - If you simply can't cover items without their receipts at point of purchase, please share that upfront.
F Basheer
Jun 21,2024Great service guys were polite on time flexible helpful Shaun was really efficient
John
Jun 21,2024The team of packers arrived on time and were professional. I was impressed with how quickly they packed the house and transferred our belongings into the container. The container was delayed due to traffic. I would definitely use this service again.
Irene Wilson
Jun 20,2024Excellent helpful guys did all the packing quickly and carefully
Janae Gaskell
Jun 20,2024Pick up was very easy and efficient. The guys were quick but I felt my things were looked after as well. Each person I was in contact with was great from PSS, over the phone they were very helpful. My personal contact was friendly but I felt was a bit vague with instructions and didn't offer any additional information that may come up later, which would of been helpful earlier in the process to ease stress. However each time I rang someone was easily able to help me and answer the questions in more detail. Very friendly people. Would definitely use again!
Chris
Jun 20,2024Professional, careful packing across multiple pickup locations. Friendly service and they went the extra mile staying late to ensure everything went OK.
Holly
Jun 19,2024Super helpful. Easy to get ahold of. Felt very supported
Jilu Raju
Jun 19,2024Happy satisfied with packing and handling
Jennifer
Jun 19,2024Steve and Dave were excellent. Couldn’t fault their service at all. 11/10!
Natalia Gorowska
Jun 19,2024Amazing company with amazing prices . Highly recommended
Christine
Jun 18,2024Very respectful men , they were understanding to the delicate situation.
Jaed
Jun 14,2024I was kept informed of the progress of my delivery and the agent was very helpful and friendly. The delivery team were great. Prompt and efficient and again very friendly and helpful.
customer
Jun 14,2024They worked through some logistics issues for me.
Kate Hickmott
Jun 13,2024I was very happy with how organised the team was. They were extremely friendly and made sure I knew their process and what involvement they needed from me (which wasn't much). I would highly recommend them for making the process so smooth and simple.
Jackie Nicol
Jun 12,2024PSS has been keeping completely informed of how my shipment is going to NZ with all updates The staff have been fantastic with everything from the very beginning of this process I can only say I’m completely 100% happy with this company
Unit 6, Mill Lane Trading Estate, CR9 4PS, Croydon, GB
https://www.pssremovals.com
kathyrn Baker
Jun 24,2024Excellent service and communication from door to door. Very professional team.