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Reviews 784
Consumer
Jun 04,2024Extremely professional, knowledgeable and lovely to deal with.
Nimrah Chaudhry
Jun 03,2024I don’t understand how this company has any good reviews. My furniture arrived smashed due to how poorly it was packed and now they are looking for all means to not pay out even tho I took out insurance. Never using them again.
Dissatisfied customer
Jun 02,2024Terrible experience from start to finish. Extremely unprofessional staff, office staff rude, unhelpful and very slow to respond. Packers packed furniture poorly and scratched several items, failed to pack others specified pieces. Shipment delayed almost a year with no explanation nor updates. Would definitely avoid using them.
Hayley
Jun 01,2024Great service from start to finish.
Claire
May 31,2024Mike and Nick were awesome and very efficient and organised. So efficient in fact that they packed some things that we didnt need shipped, including the cling wrap and padlocks for our 6 suitcases ha!!
Seb Okeefe
May 31,2024Great support and easy process!
Patrick Howard
May 31,2024Packers were great! Very efficient. Great service all round
Jeremy Dom
May 30,2024Helen, our move manager and Charlotte have been great with responding and proving information when requested. The team that packed our belongings were professional and friendly. Now the waiting game for our belongings to arrive on the other side of the world!
David Hanrahan
May 30,2024Great service. Came and packed up our belongings, wrapped them well and were polite and friendly. 3 good guys.
Samantha Osman
May 29,2024Both Laurens were brilliant in the first instance organising. Graham who packed was absolutely superb!!! Professional, hard working, really took pride in his work he is an asset to your company. So it’s all now in storage so far so good
Gemma Hanrahan
May 29,2024Very efficient team, dealt with our items very quickly and with due care and attention. Great packaging used and all items clearly labelled. They were also moving furniture and there was no damage to the house at all. Would definitely recommend to others.
Tracey Stevens
May 28,2024The team were punctual, organised and methodical. Great guidance prior and during removal. Excellent team.
BABAJIDE OLANIYAN
May 27,2024Prompt response and full support from staff. Customer service was professional and very quick to respond
Diliara Gubaeva
May 26,2024Absolutely awful experience. We paid them 2635 pounds, then cancelled the removal. They said they charge us 1180 pounds! Given the fact that they have not done any work, didn't collect furniture, never came to the house, they want to charge 45%!!!! I wrote several emails, provided with the bank account details so they can send at least what they agree to give us back - suddenly, they stopped communicating. So no money is paid back, no official complaint form provided, no answer if they are members of a trade association. They just keep the money and do not reply to our emails. Thanks God, we cancelled the removal and they didn't get to hostage our furniture as well. Feel that these guys just do what they want and are only interested in getting your money.
E Decross
May 24,2024Very polite and efficient.
Wendy
May 24,2024Right from the very start with the initial survey PSS we’re so efficient & so professional with organising our move to Australia. We had a few quotes/survey’s from other removal companies but they failed to supply the important & necessary information required for customs which could have incurred more un-necessary costs to us further down the line. Also the final quote from PSS came in £2000 cheaper than the other companies! With PSS you are given a one on one point of contact..we had Helen who talked us through absolutely everything including a minefield of paperwork! Helen you were brilliant so thank you sooo much you were so friendly & so reassuring with every aspect of our move. The removal chaps were FANTASTIC to say the least…again nothing too much trouble..my husband was away at the time of packing the household contents so it was quite a stressful time for me but I shouldn’t have stressed as it was all so stress free & painless….so professional, courteous & such happy chaps, I can’t sing their praises enough.they were brilliant! Thank you PSS for making our move to Australia simply STRESS FREE!!
Mrs Moyra Mckenzie
May 24,2024Guy was really friendly and was very helpful
Cliff Eaton
May 23,2024Prompt ,Personable and Professional
GREAT
May 21,2024Fantastic service, super helpful and arrived after 4 days (UK to US)!
Unit 6, Mill Lane Trading Estate, CR9 4PS, Croydon, GB
https://www.pssremovals.com
Linda Watson
Jun 05,2024Reliable and efficient, lovely chaps