As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
Rob was quality, was on top of sorting out the best WiFi package for moving in. Highly recommend to anyone who is moving in to a new flat!
We were in the process of renting a house which we ended up not getting. Rent4Sure/HomeTeleCom rang us to set up wifi and Tv licence BEFORE anything was confirmed. As we have never done this before, we were under the assumption that right we must have got the house. So we set up our wifi and paid £100 for the router, installation etc, only to then find out weeks later that we didnt get the house. We rang up Rent4Sure to cancel which we were then informed a cancellation can be processed within the 14 day cool off, but you will only recieve £4 refund. £96 they have stolen off us because they rang us to set up wifi for a house when they knew nothing was confirmed. Given that 5 other applicants were in for this house, did they ring them too, to steal money off them? SHAFTING INEXPERIENCED RENTERS! Really really poor buisness from someone we looked to trust as we have never done this before. DO NOT USE THEM!
Spoke to Rob on the phone today, everything was made very easy for me and made the effort to call back a second day before I found out my move in date!
Rent4Sure have been brilliant so far. They were very quick to get my references check, and held my hand through the process of getting my internet set up, for a really good price too! While they weren't technically my choice (they are partnered with my estate agent as far as I can tell), they have been friendly and efficient. As a first time renter, I have to say that they have made the process really easy.
Spoke with chris today, he was very attentive and he took his time to answer all my questions.
Friendly staff and sorted out any issues I had would recommend!!
I am extremely pleased with Rent4Sure. If I ever have any queries, they are answered professionally, clearly and with great efficiency. I cannot fault my Account Manager Lee Rudkin-Stevens and his amazing team (especially Megan). If R4S were not as efficient and helpful as they are, it would be impossible for me to run my business so well. Also, when carrying out Market Appraisals for potential Landlords, I am happy to state that R4S are second to none with regards to the service provided, which is reassuring for us all. Many thanks Lee, Di Pritchard.
Fantastic service so far! Rob was a pleasure to chat to. He called me on time each time i re-scheduled. He was very professional. Very happy with the quote I was given and the service I have received so far. Pretty easy and stress free!
Chris was extremely polite, friendly, honest and helpful. I was able to get set up in no time. Thanks Chris !
Very good and professional. Missed a few calls from them without them leaving a voicemail which slightly prolonged the process, but dealt with everything quickly otherwise.
Rent4Sure is a horrifically invasive company who hound you for a lot more information than is needed to verify your references. Even getting a US citizenship doesn't require this much documentation. On top of that, their phone jockeys are incredibly rude and condescending. Do yourself a favour and use RentProfile instead, which is a far less invasive and more user friendly service.
I spoke to Laura about setting up WiFi in my new flat and she was very helpful and friendly. Thanks Laura!
Would highly recommend Laura, very friendly and felt confident in asking her questions without feeling like I’m coming across stupidly. Explained my options for the packages and helped me pick the right one for me , highly recommended
Today we spoke with Laura, regarding additional extras with our property we have just moved into. She was very friendly, warm, engaging and lovely to speak to whilst sorting out the services we needed. It's very nice to have someone who is exceptional at their job, whilst being down to earth. Highly recommend Laura!
Laura has just talked me through my options in terms of Virgin Media internet and tv packages, and had to strip it back to the basics for me very patiently! She clearly explained everything to me, and listened carefully to what I was looking for. Can’t recommend Laura and Rent4sure highly enough, very professional and courteous! Thank you!
Received a call from Laura Brown today regarding setting up my Virgin Broadband and TV for my new flat. Laura was absolutely brilliant, talking me through all of the options available without being pushy in any way. She was extremely friendly and very knowledgeable and I can’t speak highly enough, amazing customer service. Thank you Laura.
Fantastic customer service !!!!!
Really helpful in setting up the wifi for my new flat, detailing all the different options available to me. Laura was really friendly and made the process very simple! Genuinely fantastic customer service and I would highly recommend
Laura Brown thank you for your amazing cooperation.
Olivia
Sep 10,2020Rob was amazing! Excellent customer service and sorted out such a good deal for our internet!