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RG Law

4.5 (867 Reviews)

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We have been awarded the Law Firm of the Year by the Central England Prestige Awards, which is a testament to our commitment to providing our customers with the highest level of legal advice and support.

Whether you are seeking legal assistance in purchasing a new residential or commercial property or require help with probate or a will, our legal experts are here to guide you through the process. Our conveyancing team is committed to employing all necessary measures to ensure you obtain the keys to your dream home. Whether you are a first-time homebuyer or a seasoned mover, our conveyancing team is dedicated to pulling out all the stops to get you into your new home. If you are interested in a newly constructed property, our specialist new build team is also available to work with you, and they are dedicated to meeting strict 28-day exchange deadlines.

Our Wills and Probate department offers a range of services to help you with your legacy planning, whether it be estate planning, a will, lasting power of attorney, trusts, inheritance tax planning, or probate. Our team is dedicated to guiding you through the process, providing you with various options to help you make an informed decision.

Our firm provides our customers with the legal service they want in the way they want, and we are always listening to how we can improve. Visit our website and find out more.

Reviews 867

4.5

Out of 5.0

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Customer
Dec 18,2022

Rg law is very helpful company and olivia she help me alot and explain verything about my case.

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Hannah Stone
Dec 15,2022

Excellent service for the sale of our house and purchase of a new build. Without Max’s help the purchase would not have gone through. A star!

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Shanice Enoe
Dec 13,2022

Extremely poor customer service service communication overall! AVOID this company to save yourself some grief. First time buyer in 2021, went with RG on recommendation from a family member. At the time I worked with a gentleman named Bradley Banks (Stamford House, Piccadilly, York) although the service was not the best due to poor communication around delays, I chose not to complain as I simply did not wish to work with RG Law any further and end our relationship as soon as possible. Since then, I had no correspondence until a Janet Belcher (post completions assistant) emailed in September 22 advising there were some original documents to be sent to me and requesting an address to send to. I responded asking for the documents to be sent to the address in the subject line of the email, on the docs and wrote it in the email. It was confirmed they had been sent buy after a month of not receiving them I contacted again only to conclude these documents had been sent to my previous address as she "did not see" a note to send it to the property I purchased over a year ago and as detailed in my response. I was told that nothing could be done bar me going to my old property to ask any new tenants if they had my documents and the original documents were then emailed to me as a PDF. I expressed my disappointment and dissatisfaction with this response due to RG Laws employees' error and requested to make a complaint. I was informed my information had been shared and I should hear from someone but again did not! Only to have to chase this again and then get an email some days later from a Tina Khanna with the complaints policy. I took the time and expense to travel to my old property and was advised by the tenants that there were no documents for me from September but that there had been new letters delivered in November 22 from a bank. It appears someone had used my details to take out a loan in my name under my old address. I have never been a victim of fraud before and all of my personal details which were accurate had been used including my date of birth and my full name which I do not widely share. All of this information was on the documents shared to me by Janet and I believe the documents were obtained by someone and have been used in this greatly inappropriate way. I had to pay further money to have the letters sent to me as I could not gain access to the property on the day I attended to obtain the letters. As a result of my interactions with RG LAW I have experienced unnecessary stress, worry, and expense over the past few months not knowing who now has original documents of my property and now being a victim of fraud following the loss of these documents when I clearly provided the address for this information go be sent to. I would appreciate if the directors of the firm or someone with any sense of accountability could contact me regarding this complaint urgently. I have already emailed the experience email address twice but have heard nothing back and it has been over a week and outside the timeframe of response as stated in the complaints policy. I thought I was done with this company but the grief continues. Update - 4hrs after posting this and a google review, I have now had an email saying someone is looking into the matter.

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Joanna Fijalkowska
Dec 13,2022

Beatie and Akshaye were absolutely brilliant! Keeping us informed through the whole purchase process, always clear on service and costs, very professional, knowledgeable and so nice. Thank you RG Law!

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Andre Wilson
Dec 13,2022

Great team always willing to help no matter what, and they all give good advice .

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Mr Neil Moran
Dec 12,2022

RG Law recently updated our mirror Wills. They were friendly, professional, prompt and courteous in all our dealings with them. First class customer service. I would recommend them unreservedly.

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Customer
Dec 11,2022

RG Law made a very stressful house sale much easier to bear. They were proactive in getting everything in order way before it was needed so that it was on file and ready to go the minute it was required. Communication was brilliant and emails and phone calls dealt with in an exceptionally timely manner. Special mention to Rheanne Coughlan who was absolutely fantastic in her efforts to keep us updated frequently when there were a number of days where exchange began to look unlikely (due to buyers lower down the chain). Her calm, understanding, reassuring and supportive behaviour was appreciated more than she may ever know! Big thanks to everyone who had a hand in our sale. I would 100% recommend you and use you again. Thanks

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Sue
Dec 10,2022

Brilliant service, very efficient

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emilia popadyniec
Dec 10,2022

This was our second time using RG Law. They helped us with the purchase of our first Property and then with the sale of that Property and the purchase of a new one. Sara kept us Well informed of the progress and we managed to complete very quickly both times. I recommend RG Law to Friends and family.

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Mus
Dec 07,2022

Great Solicitors from start to finish, highly recommended A+++++

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Abdulfatah Elfandi
Dec 06,2022

Avoid If you are an overseas client, highly incapable of handling conveyancing for international clients. They wasted a week of our time and had the audacity to charge us Β£300 for no work whatsoever

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Mark Stanley
Dec 06,2022

Fast, efficient and professional service from start to end.

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Fergus
Dec 05,2022

Buying your first property is never easy but the RG law team were brilliant every step of the way in making sure that we had the information we needed. Big thanks to Aljosa, Rheanne and Julie - would highly recommend their services to anyone buying a property.

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Geoff
Dec 03,2022

Rheanne did amazing job helping me through the minefield of selling my property. It was not an easy sell, but she kept me informed at all times and answered any questions that arose. i would not hesitate using RG Law again and would highly recommend them.

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Mel Temple
Dec 03,2022

Excellent efficient and effective conveyancing service. Sets the standard for others. Can’t recommend Georgia & Olivia highly enough. Thanks

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Jackie Reed
Dec 03,2022

Sarah and Yewande were friendly and clear someone was always available to talk to .Emails were answered.I was sometimes overwhelmed with all the emails and form filling and scanning documents but my computer skills have improved . Over all service good

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Inessa
Dec 02,2022

This was my first real estate purchase and I was a little nervous. Thanks to the whole team for their help and patience in work. The deal was made in 3 months, taking into account the wishes of the seller.

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Kirstie Walsh
Dec 01,2022

Really efficient and professional, I had a really tight timescale to adhere to for completion. Holly and Amanda are amazing, they kept me up to date regularly without the need to follow up. They both took away the stress and made this a seamless experience. I will use them again and most definitely recommend them and this company.

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Adrian
Dec 01,2022

I have just purchased my first house in York using RG Law as conveyancing solicitors. I would like to give my big thanks to Ms. Faye Bishop for her thorough and diligent searches related to the acquisition of my house.

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Linda and George
Nov 28,2022

Easy to deal with and dealt with any questions we had efficiently and quickly.

02082699901 [email protected]

20-22 Station Road, 5th Floor Roxby House, DA15 6ED, Kent, GB

http://www.rglaw.co.uk

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