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Mandy at Richard Kendall Thankyou for everything. You had done such a wonderful job, painstakingly liaising between everyone. Your professionalism and compassion are to be commended. Nothing was too much trouble and always helpful and would resolve wherever possible. Customer service was expectional.
We have just purchased a house & Richard Kendal were the agent. Initial extreme disappointment with the very limited viewing time given & the rushed nature (also applicable to other viewings of different properties they were selling). That said afterwards once in the purchase process the service given by Karen Marijewko in particular has been excellent. Gave updates every week as promised & assisted with all elements of what turned into a complex purchase process for us. I only have experience as a buyer with this agent but if I were to market a property and Karen was acting on my behalf I would be very confident in her professionalism, ability to take instruction and importantly maintain an awareness of what’s going on & update me, which unfortunately is not the case with all agents.
From the start of our house move journey everything was going to plan and very smoothly and we had a buyer with in 48 hours of putting our house on the market, Sophie would continuously keep me updated and was on hand to answer any questions that we had. In the middle of January we had some very sad news that we had lost our baby and I had to have a life saving operation. The week of my return home from hospital we had to make a decision to move out of our property as there was some complications with one of the sellers in the chain and if we didn’t move then the whole chain was about to collapse. From the bottom of our hearts we are truly grateful for how Sophie dealt with the whole situation, she took over everything for us and really took the pressure and stress away from us allowing us to grieve our loss and focus on my recovery. I am usually the one who would deal with these situations but due to been very unwell my partner had to take over, Sophie explained everything to him and reassured him and went above and beyond for us both. If we hadn’t of received the amazing service and care that we did I don’t think we would be moving into our new home with the situation that we are in because that would have been too much to handle on our own. Thank you so much Richard Kendall , Sophie you have been amazing and you are an asset to the company. I really do hope that this reaches your manager and you get the recognition that you deserve.
If I was to say Karen M at Richard Kendall Wakefield is fantastic that would be a understatement, she is worth her weight in gold and has helped me through a purchase which to be fair has been rather turbulent. Karen has dealt with me with kindness, professionalism and the way she goes above and beyond is so amazing. I cannot say enough as words cannot comprehend, however thank you so much for such great service and professionalism.
We switched to Richard Kendall after our first agency over sold and under delivered. Our experience with Richard Kendall was a night and day difference. Their marketing was superior, we had a higher volume of better qualified potential buyers, and their communications were frequent and appreciated, in particular those of Karen Marijewko who managed the sale. Recommend.
Excellent service, professional from start to finish. Delighted!!!!!
We have recently had an offer accepted through Richard Kendall and I can't speak highly enough of the service that both the company as a whole and specifically Karen Marijewko, have provided. Although I own a home and have purchased properties a couple of times before, this is my first time taking a leading role in the process. I had a lot of questions and wasn't entirely sure of the process or etiquette, nor was I perhaps the best at understanding the crazy world of real estate, despite having watched every episode of Selling Sunset (including the reunion). Everyone at Richard Kendall is incredibly polite, lovely and patient but especially Karen Marijewko. It very much feels like Karen has gone out of her way to help me and my partner. She entertains my calls, ridiculous questions, misunderstandings and unnecessary episodes of panic with compassion, professionalism and sincerity. She is also incredibly fun to talk to and always makes me smile, putting me at ease. I can't speak highly enough of my experience so far.
Thank you so much to the team at Richard kendals for finding me a very suitable client for a rental property. Especially Jess who has been dealing with the new clients who also said she had been exceptionally helpful . It was a flawless process and very professional. I would certainly use them again if needed.
Always happy to deal with Matt, Jess, Carol and the team at Richard Kendall's when we have a property to let.......very professional and keen to advise and keep us informed.
Recently bought and sold through Richard Kendall .All the office staff I dealt with were really personable and very helpful. They kept me informed with progress every step of the way and made what could have been a traumatic experience a very easy process .Thanks again for all your help Cheers Paul
Recently bought a home through Richard Kendall. Sarah was fantastic and very attentive. Always available and addressed any issues and queries quickly. Would highly recommend!
Karen M was just wonderful! Made the purchase of our home an absolute breeze and was our advocate through out the tricky process of solicitors, surveys and viewings! Thankyou Karen!
They were absolutely fantastic, resolved any query quickly, kept us up to date with what was going on, real first class service!
I sold a property with the Pontefract office and they were great. My sale was handled by Liz and Amanda and they were both amazing. All staff are Very friendly and helpful, Would highly recommend x
Karen Marijewko was fantastic from start to finish dealing with the sale of our house. Always there for us with help & advice. She kept us well informed. Cant fault her in anyway. Thankyou Karen for you professionalisation.
Superb service from Richard Kendal Normanton, especially Karen Dawson who regularly stayed late into the evening to push through the sale and to ensure that we were aware of the progress of the vendors, vendors solicitor’s and the tenants. It was reassuring beyond words to have someone who was trustworthy and contactable. Karen Dawson is an amazing estate agent and I have no reservations in recommending her services.
Had Karen Marijewko as my estate agent and she was fab. Always on the other end of phone when I was stressed with my s::t solicitors. Definitely recommend her if you want to sell your house even got me a free mortgage advisor
Advertisement of properties could do with being made a little more personal rather than feeling like a copy and paste exercise. The office was excellent at keeping me up to date throughout the whole process of my sale. Avoid using their suggested mortgage advisor as he rarely returns calls or replies to emails.
Karen Marijewko was the broker in process of purchase my new home. She is the most professional, helpful and kind person. I highly recommended working with this agency.
Jill Summerscales
Feb 07,2023Thank you to Karen and the team at Normanton Branch.who worked hard for over 7 months to ensure sale and purchase was completed and was faced with many hurdles along the way. Thank you Karen for your kindness, professionalism and resilience throughout.