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Wakefield Estate Agents | We sold over 1,000 properties to local people last year. | Get in touch for a FREE valuation or to arrange a viewing!
Reviews 752
C sanderson
Dec 04,2020I would not recommend Richard Kendalls to sell your house, due to poor service and if want update they are very slow. If raise a complaint and ask for an update they ask what complaint.
cg
Oct 01,2020Communication is very poor with this outfit, they do not return call's, talk to each other within own office, pass messages on when calling, and give wrong information out about feedback on viewing's, very shoddy.
Liam Austin
May 31,2020Not pleased with my experience over a 6 month conveyancing period. From having to speak to multiple representatives to poor reply times and communication; my first time house purchase ended up falling through despite being allocated a 'senior' agent to handle the process. When viewing other properties, I will try to use another agent in the future.
Mark
May 26,2020Like many others it would seem they have bad experience with Richard Kendall, blatantly lied several times on the phone have no morals or ethics whatsoever. Actively taking offers on a house that was marked as sold and lied to vendor and potential buyer. Would not recommend if they were the last estate agent in England.
Beckie Fowler
Feb 07,2020The Ossett office have been incredible helping me sell my house. I was lucky that the first person bought the house however when things started to get delayed with buyer and solicitors they were great at chasing both sides. Also the pictures of my property were amazing! Thank you Suzanne and Donna
Sandra Gowling
Nov 01,2019They took on the sale of my Mums house following her death and took all the worry and stress out of the whole process. I was impressed by their professionalism and friendliness as well as the ease and speed at which the sale went through. I have bought and sold 6 houses and never has a sale complete so quick. I cannot thank them enough
John Chambers
Oct 30,2019Promised me the world to get me on their books, they said they had people waiting for properties like mine, even in London. Had 4 viewings in 3 months. Terrible communication, I had to contact them all the time, they knew I wanted a quick sale, said no problem with a house like mine as it was quirky, that soon became a negative, as did school holidays, coming up to Christmas, excuse after excuse, would never recommend them to anyone.
George Kiosses
Oct 04,2019No compassion
Andrew Jones
Jul 28,2019We are in a position to buy immediately even though our property is currentley on the market ( booked with viewings). We called Richard Kendall Estate Agency to enquire about a property and to arrange a viewing. We established with a member of staff that an agent was already at the property to show around another couple. As we live less than 10 minutes from the property we suggested that it would be good use of the agents time for us to view the property after or before the already arranged booking (10mins internal viewing was all we required) as the location gardens etc was already established. Astonishingly, we were advised this was not possible as they only arrange one viewing at a time in half hour slots. Although they only had one booking arranged there was no flexibility to add another. Given our purchasing position and proximity to the property this approach seems a a little short sighted and is definitely not in the the interest of the Seller or the Buyer. One particular member of staff in the office was actually quite dismissive and lacked any kind of common sense. To top things off, despite "saying" the Agency offers flexible viewings during the week, (People do have to work) ...early evening viewings are non-existent and the first chance we could be offered would be the following weekend! Finally I must point out this wasn't a property new onto the market !. And we are a serious buyer in a good position to proceed. This is the vendors loss. Andrew Jones
Rich Welsh
Dec 14,2018Where to start... My family and I viewed a house that we wished to buy through this estate agent, we viewed it twice and liked it. We immediately got ourselves a mortgage approval and had an offer (almost the asking price) accepted straight away. We instructed this estate agent to then sell our house. We were responsible for all but one of the many viewings we had, simply because Richard Kendall estate agents "didn't have time or availability" to show people around. This meant time off work and cancelling evening and weekend plans to accommodate. After a few weeks, we received a call to tell us that we have had an offer (which was a reasonable one) but they had since sold the house that we were intended to buy. When I asked Amanda Dyson how this had happened without our knowledge she immediately claimed that they had not withheld this information from us and it was merely a coincidence - a strange response given that I had never suggested this in the first place. It seems that we were expected to "just move somewhere else" by these people. I'll leave the reader to decide whether this was a coincidence or, as Amanda herself suggested - something else a little more sneaky. I was then told that we could put in a higher offer to win back the house - DURING THE SAME CALL I was then (in an obnoxious and arrogant tone of voice) told that we "wouldn't be in a position to proceed" anyway because they didn't know what position the new buyer would be in. Once this call ended we then received an email informing us that nobody was actually buying our house?! We have been very keen in both buying and selling through Amanda & Nikki at Richard Kendall but the way we have been treated through this journey has been shocking. In my experience they are unprofessional, rude and arrogant. Very disappointing.
Vaughn
Oct 01,2018I simply cannot fault the Pontefract office at all, Lisa Wood in particular. It's been a difficult sale to say the least, and they have been amazing! Always helpful, cheerful and reassuring. I'd definitely use Richard Kendall again.
Barry Hayes
Jan 21,2021Communication is shocking. Very poor