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Successfully completed a property purchase through Richard Kendall. Liz and Joanne were very helpful throughout the process and provided me with regular updates.
Fabulous service , Sophie and the staff at Richard Kendall were so accommodating, made our house purchase virtually stress free. Thank you , Tina & John Atkinson
Karen from the Wakefield branch receives a massive thumbs up from me! My first real interaction with an estate agent and a first time purchase. She explained everything thoroughly along the way. Clear, prompt communication and always returned my enquiries. Professional yet authentic. Thank you Karen.
Sophie at Richard Kendal Estate Agents was just the best. From putting the property on the market to handing the keys over on completion, Sophie kept us up date through the sale. She telephoned us at every step. I never had to ring the office about solicitors inquiries or information from the buyer. Sophie anticipated every bit of relaying this information to us through the sale. She was so pleasant and is really very knowledgeable within the buying and selling of property. We will definitely use Kendall’s again for any future moves. Thank You Sophie for excellent service… it shows that you really do enjoy your job. Kind Regards Jo and Rich.
I had a really positive experience with Richard Kendall Pontefract/Castleford while selling our home and purchasing a new one. Richard Kendall’s service felt personal and considerate which was the polar opposite of our experience with a large chain brand in Castleford previously. They answer the phone every time it rings, which is something you take for granted until you experience an estate agent that isn’t available when you need them. If our required contact wasn’t available, we would always have someone else to speak to and messages were always passed on swiftly. The sale and purchase went through so quickly (within 8 weeks) with second to none communication throughout. Following our sale/purchase we had some unfortunate after sale issues (unrelated to the service Richard Kendall provided) that required communication with Richard Kendall in Wakefield, again, I was treated with respect and professionalism to resolve the issue quickly. I would use Richard Kendall for any future moves without hesitation! My advice to anyone else buying or selling a property, it’s definitely worth using a local company versus the larger chains. Big thank you to Liz Cooke for securing our sale and purchase after a precarious start with another agency and to Claire Kendall for resolving our after sale issues with care and consideration.
Had a great experience selling our rental property using Richard Kendall. Karen Marijewko was the senior property consultant at Wakefield branch and constantly updated us throughout the whole process. Once the property had sold Karen regularly communicated with us with sale progression and actively chased the solicitors for updates. I would definitely recommend Richard Kendall Estate agents and would use them again.
Our seller used these and the communication we had with them throughout was fantastic! Both Liz and Joanne at the Wakefield branch were great and made the experience as stress free as possible. Would highly recommend.
It was very thorough throughout the whole process. Kept up to date all the was through. Would highly recommend . Thank you.
I cant thank Suzanne and Donna enough for the fantastic service they gave my sister and I. We were kept informed and up to date every step of the way. I would highly recommend them and if we ever need an estate agent again I know we will definitely be back. Thank you ladies
As a previous customer of Richard Kendall (Both buying and selling), I have seen an enormous change in the way that they deal with people. When trying to purchase a property no one calls you back and the whole experience is very frustrating.The lady I dealt with 'Lucy' was in my opinion condescending and abrupt.(This is the second call on two different properties with the same sales agent, and the same bad customer service was received) I found myself almost arguing with her until I pointed out that I also had a property to sell at which point her telephone manner changed. Needless to say I have decided to sell my property through another agent, which will give me peace of mind that another prospective customer won't have the same experience as me. Richard Kendall you need to observe how your staff are speaking to customers
I have used Kendall's a few times now and always been very happy. We completed our sale with them today and I have to say the service has been second to none. Big thanks to Melanie and the team for all they did.
Karen was fantastic she gave us lots of useful information and kept us updated every step of the way. She's an asset to Richard kendalls.
We were happy with the whole process from valuation to completion. Amanda Dyson was excellent, very professional and friendly keeping us up to date throughout . I would recommend Richard Kendall Estate Agents
We didn't sell through Richard Kendall as our local branch had just closed down but our vendor used them and from the beginning they have been fantastic in keeping us up to date and keeping in touch and supporting us in getting updates at the time of exchange
Liz and Joanne - Wakefield branch Both Liz and Joanne kept me informed with my purchase every step of the way, they were polite and nurturing throughout which made the experience feel somewhat safe (after a previous sale falling through this was exactly the kind of treatment I needed!) Both Joanne and Liz were considerate, knowledgeable and helpful, they made what could have been a stressful time, pretty stress free, doing a lot of chasing on my behalf to ensure things ran smoothly. Thank you so much, if you were considering the Wakefield branch I would highly recommend!
We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent. From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process. Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner. I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.
Truly amazing service. From Matthew Hemingway in rental valuation to Amy Esberger, letting negotiator and rest of the team are wonderful. Everyone is professional, extremely helpful and prompt to respond to queries. Extremely grateful for the service received. Thank you team.
Karen at Richard Kendall’s estate agents was supportive throughout the whole process of selling my property. I was kept informed weekly and was reassured at all times. All the staff we courteous and helpful. I highly recommend their professional and personal service.
Mandy Bennett @ the ossett branch was great from start to finish, she was professional in every aspect and made the whole process so easy and stress free Thank you Mandy
West property Services
Apr 21,2023I have never let a house before and was a bit unsure on what to do. Richard Kendall estate agents were fantastic. Made everything seamless always in contact to reassure me and advise me. I have a really good Tennant in and really pleased with the service.