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Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Reviews 765
SYDNEE S
May 02,2023The process for getting my loans refinanced was extremely drawn out. Instead of reaching out and requesting all the additional paperwork needed at once, I would upload a document, then later receive another request for a different document. This happened at least 3-4 times. Some of the paperwork, I would need to request from my current and/or past providers, which it could take up to 10+ days to hear back from them, as well. This was extremely annoying. While it did take a while of going back and forth, I was able to get approved and it has been smooth sailing since (so far, I just received my first bill). The person I spoke to on the phone was also very nice.
EVAN J
Apr 28,2023They were so helpful and patient with me. They are very genuine and kind over the phone! Great people!!
SHELLY M
Apr 26,2023For starters - when I called before 9am with a query/issue on my application, I left a voicemail for a person - not an answering service. That person was Abe. He was AMAZING. He called back within 5-minutes of my voicemail and spent 45~min on the phone with me to ensure that I had all the correct documents uploaded, information was corrected in your system, etc. so my application would move that little bit quicker (since refinancing / student loans are a headache, by nature). The process was smooth, clearly documented / trackable in your system, and I felt at ease through the whole process. Now, I'm just awaiting the freedom from my current loan provider and look forward to having a fixed interest rate for a 5-year loan; the end is in sight, officially!
JUSTINE M
Apr 25,2023Experience was easy and quick . Constantly notified on updates and customer reps always on top of any questions or concerns brought up
Christine B
Apr 22,2023Easy process with helpful support from RISLA
Valued Customer Paul
Apr 21,2023Clear and understandable instructions.
Sally J Baum
Apr 21,2023It was not clear cut sometimes (or intuitive) as to how to upload documents. Drop down menu did not include what we needed. Seems oriented toward working, not retired co-signers.
HALLE O
Apr 20,2023It was quick, painless, and a huge savings!
LISA B
Apr 09,2023Refinancing my son's loan was a fairly easy process. I'm not thrilled about sending my personal docs electronically but the directives were easy to understand. It would have been nice to speak to an individual to personalize the process but today's world is not about that!
CONNIE K
Apr 05,2023When I needed assistance it was cheerfully provided.
AMY L
Apr 04,2023The process was very easy and rates were low.
Rachael A
Apr 02,2023I am very pleased with how helpful and personable the RISLA staff was with each phone call I made. They went above and beyond to help guide me every step of the loan application process with genuine concern and care. This is my second experience with them after my first child entered her college journey. Thank you again for making this process as easy as possible.
JOHN M
Mar 29,2023It was very easy to apply and finalize the loan. The entire process took less than a week.
JOAN B
Mar 28,2023I was looking for a low interest loan and this is the place. There were no hassles during this process. It was smooth and easy.
Jack
Mar 23,2023Super easy and fast!
TERI E
Mar 22,2023Quick, easy transaction for student loan refinance. Uploading documents through RISLA website very convenient.
Robert Jones
Mar 16,2023Very helpful over the phone explaining docs I needed
David D
Mar 10,2023The loan application process was easy and the communication along the way regarding "next steps" was simple to understand and more importantly, timely. Having the option to back out of the loan prior to final approval was reassuring in that I knew I could cancel due to any hesitance. (There was none and we proceeded full steam ahead).
ANN C
Mar 10,2023We were in the market to refinance our parent student loan due to all of the recent interest rate hikes. RISLA was extremely competitive with fixed rates and the application process online was easy to follow. All necessary documents could be uploaded and the loan was approved quickly. You can check the status of the loan anytime online. Email contacts with customer service were answered promptly. Overall, it as a great experience.
935 Jefferson Blvd Suite 3000, 02886, Warwick, US
http://www.risla.com
Oscar
May 04,2023Very thorough and appreciated the status updates.