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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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tinker Bell
Nov 19,2024

I bought a new pup that had a smart trace chip fitted the day I got her after I registered the chip and paid the fee we went to my vet for a check up and found there was no chip at all I contacted them by email and spoke to a lovely lady Joanne who got it all sorted out for me excellent service

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ROCLLC
Nov 19,2024

Diane was very efficient and couldn't do enough great service

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Rachelle Hayton
Nov 19,2024

Amazing service. I emailed the customer service team about 6:45pm and Diane emailed me straight away and resolved my problem. Excellent, quick and professional service from Diane! Thank you!

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Customer
Nov 19,2024

Had a problem with trying to update my address/info spoke to Diane who was extremely helpful and made everything easy and sent through the documents I needed. Thank you so much really appreciate all your help.

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MF
Nov 16,2024

Bree responded to our enquiry about the continuing status of our dog's identity chip within the hour!! This is truly impressive service. In addition to answering our question she reassured us about the continuing registration, which was appreciated. Thankyou, Bree!

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Sam Hodgkins
Nov 16,2024

We are thank full of smart trace as being a registered breeder is very assuring that our microchips are easily used thanks from cdsfurryfriends

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Victoria watts
Nov 16,2024

I had on and off communications with diane for a couple of weeks for quite a complicated issue. The service I received was amazing. Very quick in responses, very understanding, kind and extremely helpful. Highly recommend, and Diane is a credit to the company.

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LorenaGrisoli
Nov 15,2024

Bree was fabulous this afternoon and resolved my problem instantly! Thank you Bree

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Miss Emma White
Nov 15,2024

I needed to update my details and Bree helped me with my query really quickly and politely. Thanks Bree.

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Kim Rio
Nov 15,2024

Very helpful, would definitely recommend

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Andrew Bailey
Nov 15,2024

Thank you Diane for resolving my query regarding an unresponsive or missing chip for our puppy

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Cunningham
Nov 15,2024

Just used my first two trackers got to say so much easier than my old ones a simple and safe design

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customer
Nov 15,2024

Bree resolved my query quickly and efficiently and was extremely professional and proficient. Excellent service.

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Becky Fenton
Nov 14,2024

BREE at smarttrace was very friendly, responded quickly and answered my request and sent me the information I needed immediately. Thank you.

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customer
Nov 14,2024

Joanne at Smarttrace was very helpful. Her speed of service was second to none. She answered every question I asked her with great knowledge and awareness.

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Crystal Aowlan
Nov 14,2024

Bree answered my questions quickly, politely and professionally, giving me all the information I needed to cancel transfer of pet ownership registration to me due to a failed/not in pet microchip.

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Colin
Nov 14,2024

So many companies claim great customer service but fail to deliver. I was so impressed with how quickly and efficiently Bree resolved my query. Bree was a pleasure to deal with.

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customer
Nov 14,2024

I made an error inputting the chip number, and requested an amendment via the easy to find online form. Bree contacted me within minutes and sorted my issue straight away.

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David Ripert
Nov 13,2024

Diane was very responsive, clear and effective. Matter was resolved quickly thanks to her direction.

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Mr Thornton
Nov 13,2024

We contacted SmartTrace today following confusion over who registered our pet. Joanne assisted and resolved the case quickly.

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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