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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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CHARLOTTE DAVIS
Nov 06,2024

I needed some help with updating details and was really impressed by the quick and helpful response from Joanne with clear instructions and a friendly and polite manner.

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caroline Quayle
Nov 06,2024

5 star all round experience..for the help from Diane and the speedy responses from herself .honestly couldn't of asked for a quicker more helpful person to fix out my enquiry..unfortunately I'd been scammed and registered my pets chip with a untrusted company and she help me fully resolve this today within the matter of hours.sp greatful

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Jakki
Nov 05,2024

Quick and helpful customer service

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Alison Hammond
Nov 05,2024

I’m really pleased to say my enquiry was seen to quickly and efficiently. It’s so good to know that I was heard and understood. Great customer service.

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lesley
Nov 05,2024

Diane one of the advisers helped me with a query which had arisen and sorted it within a few hours . Transferring new ownership immediately for us . Definitely recommend

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Jan Robinson
Nov 05,2024

Bree sorted out my request in super quick time and has done on several occasions as I run a Rescue and need to do many changes.

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andre tanner
Nov 04,2024

very helpful on the phone and microchips arrived in good time

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Yvette Long
Nov 03,2024

Tracking unavailable so couldn't judge when they'd arrive

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Elisabeth Cowley
Oct 31,2024

Some of my new puppy's microchip details were incorrect, based on information given by the breeder. Diane was polite, helpful and very efficient in resolving the issue.

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Scott
Oct 31,2024

First of all my chips was messed up by the breeder , after some emails and patience by someone called Bree and I sent quite a few also (I’m autistic) and suffer with major panic and anxiety attacks … bree worked with me amazing oh via email and sorted everything out for me so the pups and chips was in the right owners names … Bree deserves a gold star and honestly if I’m could I’d send her a bottle of champagne. Thanks Bree your customer service is amazing.

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rosalina frascona
Oct 30,2024

Great customer service. Huge thank you to Bree, for resolving an issue with our dogs date of birth, very efficiently.

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Christina Ploutarchou
Oct 29,2024

Bree was very helpful and efficient when I needed help in ensuring our pet dog’s identity was in our name, something we thought was already done years ago!

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Joanne Hayes
Oct 29,2024

Big shout out to Bree for resolving my problem for me , helpful and friendly , issue resolved super quick . Thank you Bree

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CHARLEY from North Somerset.
Oct 28,2024

A quick and caring response from Bree.

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D W
Oct 28,2024

Emailed with an enquiry on Sunday afternoon and received a reply from Bree first thing on Monday morning. Excellent customer service. Thank you.

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Wendy Titler
Oct 26,2024

Not happy with your service 😕

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Ashleigh Benater
Oct 25,2024

Joanne is a life saver! Joanne gave the quickest response in the world to me trying to update my dogs details on his microchip profile. They were very clear instructions and fixed my issue in 2 seconds! I am so thankful and was really happy with the speed and ease of the process. Thanks again Joanne! I really appreciate it. 5 stars!

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Val
Oct 25,2024

I had a problem with the old microchips on my account and needed to put new ones on instead. Bree was fantastic, came back to me straight away, sorted my problem and made sure everything was correct. Thank you Bree, very much appreciated!

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Lisa
Oct 24,2024

I was so impressed with the quick response from their customer service representative Bree…..thank you

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john hussar
Oct 24,2024

I was having difficulty registering my dog as a transfer I emailed Smarttrace, Bree replied answering all my questions and sent a walk through on how to do it. Many thanks Bree

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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