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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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Angela Laverick
Oct 11,2024

I emailed to find out my rescued cats dob and received an email with all the information I needed. Joanne was very prompt and very helpful.

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Maria Warling
Oct 11,2024

Thank you Joanne for all your help

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Mrs pamela kernick
Oct 10,2024

Was very worried when I couldn't speak to someone regarding a box of id chips I couldn't add to my accout and had already chip some pets well they really do get bk to you within 4hrs to let me know they had been added

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Cora
Oct 10,2024

Joanne was very quick and helpful when I needed to amend details on the microchip. Very friendly customer service.

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Lisa
Oct 08,2024

Microchips were delivered promptly Very professional company

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steve shaw
Oct 08,2024

I was experiencing a technical problem with regards printing off the certificate. Joanne was great in explaining what the issue was and was also very reassuring which I appreciated very much. Thank you Joanne for your very quick and kind reply. From a very happy pet owner.

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Barbara Geary
Oct 08,2024

I contacted Smart Trace as I had an issue with another company contacting me regarding the smart chip on my dog. They were very quick at coming back to me and reassuring me that everything with Smart Trace was in place and the other company were not genuine Thank you very much DIANE your service was excellent and very informative. Kind regards Barbara

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Lakey Lad
Oct 08,2024

Excellent service from Bree, very professional and resolved my problem straight away. Excellent and very professional. NOT LIKE THE OTHER PERSON CALLED TOM WHO WOULDNT HELP AT ALL.

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Jill
Oct 08,2024

I was trying to transfer my pets details over to me but was finding it a bit difficult. I sent an email explaining this. SmartTrace replied straight away with easy step by step instructions, which I followed and completed the task easily. Thank you so much Joanne for your email and your efficient service.

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Laura Openshaw
Oct 07,2024

Joanne answered and dealt with my query very quickly.

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Jan Buckingham
Oct 07,2024

I’ve just received the most helpful customer service from Diane, from the SmartTrace team. She was informative, helpful and resolved my technical issue speedily. All my dealings with SmartTrace has been positive and I would recommend.

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Karen
Oct 07,2024

Dianne was great! Answered my email very promptly and sorted my issue straight away. Thanks very much.

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melanie Tomlin
Oct 07,2024

Joanne was really helpful today. I had made a typing error and it turned out I owned a Whipper haha. Joanne promptly changed this for me and emailed to say I now own a Whippet. Thank you Joanne 😁

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Darren Herlihy
Oct 07,2024

Excellent service

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Karen
Oct 07,2024

Joanne answered my question very promptly which i was pleased about 😁.

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Jason mallinder
Oct 07,2024

JOANNE was very helpful and amended a query I had - thanks Joanne

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Phil
Oct 07,2024

Sorry trying to speak with anyone here is impossible…..!!!! Worse company so far….. All I trying to do is register my details as new owners of the pet, can’t even get to speak with a human, and your automated system is useless

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Anonymous
Oct 07,2024

Very good service 👍

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MR KEVIN JOBLING
Oct 07,2024

I had a problem in respect of a rogue company having inserted a device onto SmartTrace website which meant that I was, potentially, defrauded. However, after contacting SmartTrace, by email, I received a reply from Joanne who was very helpful and resolved the issues very quickly. Please note, if there are any issues, my understanding is that you've been Hi-Jacked by an unrelated company, illicitly, using SmartTrace website therefore, the negative reviewers may have had their experience NOT at the hands of SnartTrace. My experience was positive and helpful.

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Lizzie
Oct 06,2024

Diane was extremely helpful in answering my query. She was able to assist me in transferring my pets from one database to another. Thank you Diane for your help.

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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