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Reviews 718
Tony Harris
Oct 20,2023Great turn around time, negotiable quote, friendly and honest field agents.
Malcolm Evans
Oct 19,2023First class service
Matthew Blyth
Oct 18,2023Recently had 6 windows replaced and used Smith's windows after being recommended by an old neighbour. We found everything seemless and professional from Sales, Accounts, Installation. More than happy to recommend 👌
Yvonne
Oct 18,2023Nice fitter. Very clean.
A waters
Oct 18,2023They made everything easy from first call through to fitting. All staff were professional and I would use again and recommend.
Fidelia Mcghee
Aug 31,2023Your response to my complaints is quite frankly full of lies and very unprofessional. As an expert in your field, you gave me a quote excluding scaffolding, because you said it was not required, but after the survey the static building had suddenly enlarged itself and became bigger than what was originally erected. I will like to bring to your notice that the contract you gave is null and void because there is no contract number included therein therefore should be void. I have emailed you several times asking for my deposit back, I called several times too, with your staff member laughing at me over the phone. The last time I called, I was told my file was missing, and he promised to call me back when he gets hold of my file, I am still waiting for that phone call. Your explanations are so laughable, your quotation was £4500, then the supposed add on quote is more than the original, that simply says you don’t know what you’re doing or this bogus quotes are meant to lure people into your deceitful web. Remember I have a copy of the original quote, NO CONTRACT NUMBER, WHICH THEN MAKES IT VOID. Please send back my money you have not worked for it. Surely a single visit from the surveyor does not cost £1000. No one should buy into this company, there is no integrity.
Darren
Aug 11,2023Great service and installation
SA
Aug 10,2023The window fitters worked flat out until everything was perfect and cleaned up nicely too. We are very happy with the windows that were installed.
Colin Webb
Jul 29,2023Good product and very well fitted. Did not like the initial price haggling.
Marcia Hamilton
Jul 27,2023I had a father and son team that replaced windows and back door. they were very polite and completed the work and a timely manor and cleaned up after themselves after they had finished in each room leaving no mess at all. A very professional team
Maggie Linton
Jul 25,2023My windows were rotting away, but now I have lovely windows. Scott came and over two days replaced seven windows. He was tidy, friendly and patient - bit of a mad house here (teen/nan = noise) but he was amazing. Replaced the sill in the bathroom too. And got me out of trouble when I stuck some brown tape on one of the windows temporarily. Five stars to Smiths Glass - brilliant windows, and amazing people.
ROB WILLIAMS
Jul 22,2023GREAT TRADEMANS CLEAN WORKING 100% EXCELANCE
Syd
Jul 21,2023The installer was great. Very quick and efficient. Cleared up everything and even took some rubbish that was his doing.Was only let down by apparent mid-understanding of requirement of scaffolding on 3 story house.This delayed the installation. By a day
James Moull
Jul 21,2023We have used this company for 10 years.windows fitted.doors and guttering.we have always found them helpfull and very efficient would not hesitate to use them again.
Ola Moses
Jul 18,2023The glass for bifold door got shattered, the customer service was top-notch from the moment I called Glass Smith till the day they came to repair my double glaze. The gentleman that repaired it on the cleaned after himself and gave some good advice regarding my bi-fold door.
Martin Danes
Jul 15,2023We had 9 different sized windows to replace as the seal had gone on them and they had condensation on the inside of the glass. Smiths gave us a very good quote with a discount for letting them choose the week when the work would be done. A chap came and measured up to ensure that the correct sizes were made up and to assess how each window could be replaced (from the inside or outside). The same guy turned up on the agreed day and did all 9 windows within an hour and a half. He was very efficient and courteous and there was no mess to clear up. Excellent work.
Barry Ryan
Jul 07,2023Amazing work thank you
Michael Mitcheson
Jul 01,2023Had a kitchen door fitted to replace a crystal windows door that had deteriorated recently. Good door fitted by a superb fitter. The whole process was very smooth and the Smiths team were very slick and helpful. So far so good.
Carol
Jun 28,2023Good experience cannot complain about anything Thank you Smith’s Glass
5 Robert Way, SS11 8DD, Wickford, Essex, GB
http://www.smithsltd.co.uk
Richard
Oct 22,2023The standard of work was first class right from the salesman all the way through to installation. After the work was finished any rubbish was removed. Would highly recommend them.