Very professional , clean, tidy, efficient and friendly. Just awaiting the FENSA certificates for full window/door replacements .
We recently had our soffits and fascia replaced by Smith glass LTD, this was not just a simple stick New boards on top of the old ones, this was a complete removal and replacement of soffits and fascia, from the start of installation to the end it was very professional, scaffolding company were very good very careful especially around our conservatory,as for the fitters Lee and his young sidekick James were great very professional polite and tidy, cannot fault the workmanship done we are over the moon with the results,if I had any questions Lee would explain it all, thanks lads
We are very happy with our new windows and the way they were put in. The workmen were lovely and polite and so very tidy. When they finished our home look like they’d never been, apart from the new windows that is.
As my original roof had been up over 20 years and it was cold in the winter and really hot in the summer I had a new roof put on. I was very impressed with the salesman and the installers of the roof. They were all very polite and cleared up after themselves leaving everywhere neat and tidy. I also had a follow up phone call after making sure everything was alright. I would definitely recommend the company.
As a returning customer a good service You would have received five stars but the salesman gave us false information.
Good workmanship and pleasant workman
Always punctual, polite workers. Clean, tidy workmanship, no damage to decor or property. First class finish to all windows & doors. When one pane of glass cracked the day after installation it was immediately replaced, excellent service, we would certainly recommend Smith's Glass to family & friends
From the sales rep visit survey to the job itself, we experienced a fault-free service from Smith's when we ordered a loft window replacement. Every member of the team was courteous, respectful and skilled at their craft. We are very happy customers who will return to Smith's without hesitation, should we require windows in the future. 10 out of 10!
Smooth transaction and installation. Everything entirely to my satisfaction.
The product was good and the men were very tidy and efficient.
The windows improve the look of the rooms. The fitters who did the job were very efficient and helpful and they did a very good job. However this morning I was disappointed to find that there was some condensation on the windows as I had understood that the replacement windows would cure this problem.
my wife noticed a tiny crack in the bottom corner of the glass in a kitchen fan light when she was on the steps cleaning the tops of kitchen cupboards...I rang Smiths and they flatly refused to come out and replace it..the windows were installed 11 months ago..the guy told me I must have cracked it or someones kicked a ball against..I explained that was not possible as I have never even opened the top fan light..you cant reach it without a ladder for a start and I have a lower larger window..he told me I should have inspected all the windows when they were installed...even it it meant climbing a ladder to inspect them???.....would I recommend these people no I would not.
just had my very old heavy steel sliding patio doors replaced with lightweight UPVC, they look very smart and glide like a feather, job well done, thank you Smiths.
Good clean work and a cheerful team of installers.
Would give you 4 stars but my iPad is an old model and won't let me do the stars.
We placed an order for our conservatory to be updated with a new blue glass roof which we are very pleased with, but in the beginning we had doubts if it would ever get done. But when Smiths changed their installation manager to Chris everything changed for the better, so thank you Chris job well done.
Had a back door fitted really pleased would use them again
Everyone we dealt with, sakes people, surveyor, fitters, snag fixer, we’re all very friendly and knew what they were doing. The product is good and the price not bad. Not had to use the after sales service yet but hopefully will be good as the fitting.
Good service
Mr Chandler
Dec 06,2022I have used Smiths in the past many years ago, so they were my first choice when replacing some more windows in my home. All of the staff were very polite and professional and i would have no hesitation in recommending Smiths for any work