Easy purchase everything explained well
All members of the shop team and installers are friendly, knowledgeable and helpful. We like to shop locally.
Highly competitive price and excellent customer services. I live 40 miles from the branch but will check their stocks before future, closer, suppliers. Such a pleasure to discuss on phone, reserve, visit and pay, and carry away! Big national discounters... take note! First purchase from "Smiths", but feel it won't be the last.
TV stand as described and happy with the purchase. Communication could have been better, otherwise 5 stars
Friendly and responsive.
Helpful staff Good price
bought a new tv great service happy customer
Great customer service,Any queries about product or delivery sorted immediately.I would recommend to anyone to go to the shop on Manchester Road and check out their goods before going to Curry’s.
Always excellent service from Smiths.
Great service!! Both from Duncan at the Ainsdale branch and the engineers, Tom, Mike and Neil. So helpful, polite and efficient. I never go anywhere else for all my electrical items. Absolutely brilliant, thanks guys.
Detailed in store product information and speedy delivery
Great local shop in Formby. Good chats face to face & on the phone. Delivery on time and set up all ok. Very smooth. Very happy with new tv.
First class.
Quick and efficiant service product better than expected
TV was cheaper than anywhere else. Free delivery in 2 days.
The staff are fantastic
I bought a QLED TV from the Formby branch, they matched the best price I could get online, Ian was very helpful and informative. I would recommend this company.
Like a lot of retailers the website for ordering was cranky and it was not always clear what had to be entered where, particularly with regard to collection/delivery. Whilst no delivery time was given we received a call about half an hour before he arrived. Overall satisfactory.
Excellent service from local store. Knowledgeable staff who are extremely helpful
Janet Wright
Apr 27,2024I bought a TV from Smiths and had good service. The men in the shop were informative and helpful. The engineer who came to install it was friendly, explained everything and sorted out any problems. I was having trouble registering the warranty online so the man in the shop kindly did it for me. So, every aspect of my experience was positive and I would recommend anyone to use this firm especially if, like me, you are not a technical expert