Great Customer Service !!! We bought our items a few months ago whilst they were on special offer. We were having alterations done to our house & asked if they could possibly keep hold of the items until we had finished the work which they did. Andy & John were so helpful I would definitely recommend Smiths Tv Formby 10/10
Spot on. Got a great deal and delivered without a problem not much else I could ask for
Brilliant service, quick delivery
great place, Mark at the Burscough branch was really helpful and kept me informed all the way
Great range of tv. Felt staff not that interested but helped when asked.
Spoke to Mark about a price match. He rang me the next day. He had done his research for the overall package ( delivery/install etc) and having used Smiths before was happy to buy the TV from them albeit at a higher price in store than the competitor was offering as this involves more than just the cost of a TV. There was an issue with the TV height and a sound bar to go in front which would block the infra red from the remote ( a Panasonic company problem they have still not answered 10 days later despite 48 hour promise and second email). Mark sells TV stands and I asked if it would raise the TV enough to enable a soundbar to go where I needed it. It was unclear on the packaging but later that day Mark built the stand , put the tv on it and sent me height details and photos showing adequate clearance. This level of service was above and beyond what I expected and this guaranteed my 5 star rating at Burscough.
Smiths came to my house to help me configure my separates system (1990s), TV and PlayStation - the audio is incredible now.
Very helpful easy to deal with.
A professional local service that is completely priced. Staff have a solid product knowledge and we are lucky to have them in Formby and Ainsdale
Have always used Smiths for our TV purchases, and other appliances, again a perfect experience. Always very helpful and polite staff who know what their talking about, and not pushy like in the big chain providers. Will be back when required.
Overall it was reasonable. Originally we ordered the tv through Amazon and Smiths where the supplier and they didn’t deliver the TV with no real explanation. I walked into the shop in Southport and ordered the TV and the experience was fine. Installation was ok but they didn’t connect it to the router which I did subsequently.
Very helpful. Prompt service. Friendly.
Very efficient & helpful
The purchase was straight forward with no waffle. Just great service from a local company , Oven delivered and fitted as promised. Perfect. Peter Vink
Guy's who delivered washing machine respectful and pleasant
The order was fulfilled very quickly, goods arrived well wrapped and in good order, and Smiths TV's price was best on the market. What's not to like? 5 stars all day long.
Tom did a fine job and gave lots of advice. Now understand choices to make over the next few days. A great help.
Tom and Mike came to fit a new TV for me today . It was a pleasure to have such workmen in my home . They were clean &tidy , helpful and friendly.I was delighted with their service.
Excellent service from delivery driver. Only reason for deducting one star, expected next day delivery.
Guy Simmons
Mar 05,2024I've used them before and I'm happy with the service