I bought an oven a few weeks ago and today a fridge freezer On both occasions the service was excellent and very friendly
Professional staff both on sales and delivery. The delivery team took care in my home. Very competitive pricing and really nice to be able to speak directly to someone. Communication good in relation to delivery.
The staff were helpful and friendly but they always are.
Quick delivery and no issues.
Mark in the Burscough has been so helpful and kind. The 2 gentlemen who delivered and fitted the television were very informative. All a credit to the company
Smith’s tv price matched as well as providing a soundbar and five year guarantee The installation was seamless and the two engineers Tom & Mike were so obliging and helpful we couldn’t fault them. Shop local as it was the best deal available on Merseyside. Cannot fault them. Well done!!! Smiths Tv.
Very efficient and helpful service
A joke of a company. Try to fob you off when something has a problem as the so called manager does not understand the Consumer Rights Act and is just following company policy!
Excellent service as usual from Mark at Burscough, helpful and patient with all my questions!! Guys who delivered were very good, moving stuff without being asked to get the washer in.
Excellent again. Used Smiths before and will do so again. Tom and Mike great ambassadors for the business. Stress free experience - highly recommended local business.
Mark the manager of the burscough branch was very attentive to our needs and really spent the time with us making sure we made the right choices for our new home! Excellent customer service skills!
Bought a new oven from Smiths in Ainsdale. Very happy with the service: friendly staff, happy to give advice, no hard-sell, delivery within 2 days. It turned out that there was a problem with the oven, but they resolved it quickly and efficiently. A very good experience with an established local retailer.
Every thing about Smiths was excellent from Mark the manager ,Tom and Mike,John the arial fitter and John the manager. Mark was very patient at a time when things where not going well for me . A very pleasant experience
Tom and Mike are the most helpful and patient tv men I’ve had I’m old and not to clever with modern technology but they stayed and made sure I understood how my new tv worked Also Andy and staff in the formby branch where so patient with me I cannot praise them enough Thank you
Easy to communicate face to face instead of unnecessary questions. Staff very informative and understanding us older generation.
Very nice men who helped in every way making it easy for non tech people like me
Excellent service
All good thank you
fast and efficient service ordered online was delivered the very next day can not be beaten very happy customer . :)
Gillian Woods
Mar 23,2024Bought a 50 inch samsung tv. Great service. Would highly recommend