Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Excellent customer experience
The staff were very helpful and polite,
Great service. Thank you
Excellent advice and service
Very good service.
Customer service was excellent and the delivery drivers helping with getting product to front door
Great products at a fantastic price
hlepful staff
Excellent service from stu & ste
The guy that served us was helpful, knowledgeable and did not try to push us to the more expensive model but the product that was right for what we wanted.
The sales team made what is a mundane task a great experience.The sales staff weren’t pushy and they let you take your time and answer various questions in order to make the right decision on which appliance that you wanted. The delivery guys Sangdeep and Asim were very friendly and up for a bit of banter whilst carrying out the delivery in a very professional manner.Would highly recommend
Fantastic company to deal with.Ordered a washing machine on the Saturday and arrived on Monday.Communication throughout was first class and delivery driver rang me to say he was 30 minutes away.Highly recommend this so well organised company.
Was kept informed and delivery was on time
Very friendly guys and professional highly recommended.
Exellent Service as always.
Quickest/shortest route from van to kitchen was across a muddy grassy verge. Delighted that the delivery men (without any request from me) took the much longer route (by some 50m) to keep to a hard path. Top marks to Stuart P & Anil, for going the extra distance to avoid muddy boots.
Easy to order ,Polite professional staff.Delivery in good time .Very Happy.Def recommend.
Quick simple good quality service
staff polite, professional,products offered well priced, order process made extremely easy by Jake. Offered free delivery on product purchase, delivery operatives great would be using Sonic for future items
Peter Goldsmith
Feb 26,2025product easy to order, delivered on time, only downside only one item left ,tried many suppliers ,but found the last one at sonic direct ,prise was quite high. but good company defiantly use them again.