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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Reviews 844
paul harrison
Feb 02,2025Efficient service clear conversation and kept informed every step of the process.
Darrell Durkin
Feb 02,2025Always best prices, quick and professional delivery's. I always order from sonic because they've never failed me and got next day delivery when my old fridge broke down so could say they're lifesavers
Janet
Feb 02,2025Bit disappointed they didn't take packaging off the freezer. If it would have been inside maybe they would have . Lucky for me I had my partner to do it . But for anyone less able to do it it would be hard .
david gray
Feb 02,2025Bought a Samsung soundbar, well priced
BERNARD ROBINSON
Feb 02,2025The goods arrived in the designated time slot well packaged and the delivery men placed it where I wanted it until I fitted it - very helpful and courteous
John Lomas
Feb 02,2025Soichas a good range of products, well displayed with details, including prices. Much better than competitors!
PARWINDER BHANDAL
Feb 02,2025Fast service, and excellent customer service
lmc
Feb 01,2025Very good service best price i could find arrived on time and works well
Linda from Leeds
Feb 01,2025We bought a fridge/freezer from this company and the service was second to none; we paid for it at 11.30 am and it was delivered at 9.30 am the following day. The staff members in both the store and the delivery van were helpful, polite, and pleasant to talk to and to top it all we got it at a good price. First rate!!!
Commercial Catering Equipment Services
Feb 01,2025Good customer service.
MR & MRS Kenworthy
Feb 01,2025no problems
Ondrej M
Feb 01,2025Great pricing, helpful staff, swift delivery! Item arrived as expected.
David Kelly
Feb 01,2025Very helpful staff
Jill Gibson
Feb 01,2025I ordered a microwave from this company as it was the model I wanted at a good price. I was able to pick a delivery date, and had contact from the supplier regarding this. The supplier was very accommodating and the item arrived in excellent condition on the agreed date. Overall a very good experience and I would definitely highly recommend this company.
sandra moore
Feb 01,2025We were desperate as we lost all our white goods due to flooding, this company were brilliant. They even brought our delivery date forward, they were friendly, professional and hassle free.
Helen C
Jan 31,2025I took a chance on a Which guide recommendation. I ordered an LG tv, stated my preferred delivery as the following day and had received it by 2pm. Communication was good and i was given a 2 hour delivery slot so didn’t need to hang about too long. So far all is working as expected.
Mr Rehmat Ali Shah
Jan 31,2025Very good honest 👌
Diana
Jan 31,2025Excellent customer service. Item I ordered was mistakenly out of stock. I was contacted quickly. Advisor was very helpful and polite. I was offered an alternative which arrived the following day.
Helen A
Jan 31,2025First time using this company. Wanted to find somewhere more local! Hugely impressed. V quick delivery, delivery guys (Sangdeep and Zulfi) were super friendly and everything was fitted quickly and efficiently. Many thanks!
T Harvey
Feb 02,2025Good customer service driver very pleasant