Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Good communication and delivered on time.
Item ordered was delivered on time and old appliance was taken away. The only downside if any was the crew that delivered the appliance never said bye when the dropped new appliance in my kitchen.
Delivered as promised God price
Good polite sales service
It arrived quickly at a good price. Very pleased.
Excellent service speedy delivery
Fantastic 👍
Excellent customer service. Unfortunately my soup maker stopped working after a week. Emailed Sonic Direct and they immediately arranged collection and dispatched a new one for me.
Fantastic service, easy to order, delivery on time very helpful and efficient delivery drivers.
Good all round
Ordered my tumbler dryer arrived next day delivery drivers were amazing would recommended sonic direct to everyone
Got a good deal but was a bit annoyed for charging delivery fee.
Next ay delivery, the delivery guys help me by bringing my product into the house for me. Very satisfied
Order tumble dryer on line, and was free delivery phone call from driver 30 minutes before they turned up to deliver and very polite and helpfully. So very happy with my purchase.
the company was up from and honest and reliable
Absolutely outstanding customer service. Had an issue with a dryer (not sonic directs fault) replacement given delivered within a couple of days no problems whatsoever…new dryer perfect 👌
All fine. Delivered when agreed. Item as expected. Well packed
No issues with the product and all staff I spoke too in store and delivery were all very friendly and happy to help with any questions I had.
Found what we were looking for, great price. Staff are helpful and are always there to answer your question.
K H
Jan 31,2025My purchase, delivery and recycling went very smoothly. Good job!